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Josh P.
Advisor, 7 years

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Updated February 10, 2026
Customer.io vs Gmail: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$100.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
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Top Rated
Features
Features
Data Import/Export
5.0
Email Campaign Management
4.78
Marketing Automation
4.72
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Mobile App
4.82
Email Marketing
4.73
Mobile Optimization
4.71
See All
Integrations
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See All
Pros / Cons
- Very configurable, good tracking of comms, including Human vs Machine Opened statuses on emails.
- Lack of options for email design in comparison to other platforms.
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- I like the search feature the most as well as the folders for organizing mail etc. profile pictures and the chat is very convenient for finding the person you’re sending mail to.
- one main thing is the memory which gets used in your google account if you are backing up your photos in google photos app , it will eat up your gmail memory and you might stop receiving emails if you dont upgrade.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.4/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad