Detrack 2026: Benefits, Features & Pricing

Wondering if Detrack is right for your organization?

Our Delivery Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Detrack

4.7

(93)

Pricing

Starting at $26.00 per year

About Detrack

A feature-rich, cost-effective delivery management platform.

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack.

Features at glance:

Create, manage and dispatch jobs
Plan and optimise routes
Track drivers in real-time
Get live job updates
Capture proof of delivery
Create automated, branded customer comms - SMS, WhatsApp and email
Create digital vehicle inspections
Get actionable data insights
Configure workflows, fields and naming conventions
Secure data store - up to 5 years
Rate cards for 3PLs

Every Subscription Includes:

Manager dashboard and mobile app - where managers and dispatchers can access all tools and stay up-to-date in real-time
Driver mobile app - an easy-to-use interface to complete vehicle checks, receive and complete jobs and capture proof of delivery
Scanner app - sort and manage parcels with ease

Key Benefits:
Save time, reduce operating costs, and boost productivity with Detrack.

Eliminate manual dispatch processes
Remove manual processes and focus on growing your business wit...

Detrack Screenshots

Detrack Pricing and Plans

Starting price: $26.00 per year

Free Trial

Free Version

Annual Pro Plan

$26.00

per user, per year

No plan information available

Monthly Pro Plan

$29.00

per user, per month

No plan information available

Enterprise Plan

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Detrack Features

Popular features found in Delivery Management
Customer Portal
Delivery Tracking
Dispatch Management
Driver Management
For Courier Services
Scheduling
More features of Detrack
3PL Management
Accounting
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Automated Scheduling
Barcode/Ticket Scanning
Carrier Management
Cash on Delivery
Communication Management
Compliance Management
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Reports
Data Import/Export
Digital Signature
Drag & Drop
Driver ETA
eCommerce Management
EDI
Electronic Signature
Email Templates
Fleet Management
For Freight Operations
For Restaurants
Fuel Management
Geofencing
Geographic Maps
Geolocation
GPS
Historical Reporting
Inventory Management
Job Tracking
Label Printing
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Alerts
Mobile App
Mobile Signature Capture
Monitoring
Order Entry
Order Management
Order Tracking
Performance Management
Performance Metrics
Picking & Routing
Predictive Analytics
Process/Workflow Automation
Progress Tracking
Proof of Delivery
QuickBooks Integration
Quotes/Estimates
Rate Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Tasks
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Route History
Route Management
Route Optimization
Routing
Search/Filter
Self Service Portal
Shipment Price Calculation
Shipment Tracking
Shipping Labels
SMS Messaging
Status Tracking
Surveys & Feedback
Task Scheduling
Third-Party Integrations
Time Tracking
Transportation Management
Vehicle Management
Vehicle Tracking
Warehouse Management

Detrack Integrations

BigCommerce

Ecwid

Adobe Commerce

Shopify

Squarespace

Twilio

See all 20 integrations

Detrack User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

32%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.7

Functionality

4.5

Aðalsteinn G.

Verified reviewer

Food & Beverages

51-200 employees

Used weekly for less than 6 months

Reviewed May 2024

Simple, fast and cost effectice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple Fast implementation Cost effective

Cons:

no real cons for our intended use so far

Reasons for choosing Detrack

Our Dynamics Ax service partner already had an integration ready for Detrack

Vendor Response

Thank you for posting your positive review! At Detrack, we value your time and always strive to provide fast and efficient service.

Replied June 2024

Hendri L.

Verified reviewer

Printing

1001-5000 employees

Used daily for less than 2 years

Reviewed October 2025

Great! but a bit expensive

Once I fully knew where and how to use the software it works as expected and has helped our company greatly in customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EASE OF USE, DRIVER MANAGEMENT, DRIVER DELIVERY, Customer service is excellent! DELIVERY MANAGEMENT!

Cons:

LEARNING CURVE, Cost per lisence is too expensive. I feel premium options should not be so expensive to also have access to it.

Vendor Response

Hi Henri, thank you so much for your feedback - our team will be thrilled to hear it. Regarding pricing, we've worked hard to keep our rates competitive while offering predictable monthly billing. We want customers to have confidence knowing exactly what their bill will be each month, without job limits or juggling multiple add-ons. We're always looking to improve, and I've shared your feedback with the team as we plan features and enhancements for next year. Thanks so much again, it's a pleasure to have you with us.

Replied October 2025

Liz M.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Reviewed August 2024

Overall Happiness

Customer service has been wonderful. Time management and accountability of team has improved our business professionalism.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Time management and accountability of team

Cons:

The shortages + loss of map live tracking from our warehouse + driver.

Vendor Response

Thank you, Liz, for taking the time to provide valuable feedback about Detrack. We value your time and always strive to provide fast and efficient service. We invite you to reach out to our team for any assistance at https://www.detrack.com/get-in-touch-with-us/.

Replied August 2024

Oreste P.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Reviewed October 2025

Order and speed

Satisfied in every way, the assistance is very fast, possibility to costumize it, integration with the ERP system without any problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

everything is in order, the costumers appreciated the system, no lost deliveries. very quick operations.

Cons:

none, it's really hard to find something wrong whit this application, one thing, we'll wait for the italian version

Vendor Response

Thank you so much, Oreste! Your feedback means a lot to us and it's a pleasure have you with us. Our driver app is available in Italian and we've passed your feedback to the product team about offering the manager dashboard in Italian also. We'll keep you posted on progress. Thanks again!

Replied October 2025

Carrie A.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

Detrack is essential for small, growing businesses

We have had very positive experiences thus far with Detrack. Even when encountering issues, they were quickly and expertly addressed by Detrack staff. We have even seen some of our issues resulting in changes to Detrack itself.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We chose Detrack for our small business because it helps us keep organized and makes tracking our trucks simple. It allows visibility for our drivers, clients and customers, which helps keep everyone on the same page.

Cons:

As we are a small business, we don't have an "IT" department. I wish setting up certain features was simpler, as the UI can be really complicated to the less tech savvy such as myself. For example, I have read through the instructions on how to send emails/texts to customers using the app but we have never utilized the feature due to requiring a third-party program and having to integrate them.

Vendor Response

Thanks for your feedback, Carrie. Let us know if we can help with the integration for emails/texts.

Replied January 2025

Christopher M.

Verified reviewer

Chemicals

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Streamlining Logistics: A Solid Choice

Overall, my experience with Detrack has been quite positive. The platform effectively streamlines our logistics operations, enhancing communication with customers and improving delivery efficiency. Despite some challenges with pricing increases and occasional app speed issues, the robust features and user-friendly interface have ultimately made it a valuable tool for our team. It’s helped us manage pickups and deliveries more effectively across Asia.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love most about Detrack is how it simplifies our logistics operations across Asia. The real-time tracking feature allows us to keep our customers informed, which builds trust and improves satisfaction. The user-friendly interface makes it easy for our team to manage pickups and deliveries, even in high-pressure situations. Plus, the seamless integration with our existing systems helps us stay efficient and organized. It really feels like a tool designed with our needs in mind, making our operations smoother and more reliable

Cons:

One of the downsides we've noticed with Detrack is the increase in pricing over time. While the features are valuable, the rising costs can strain our budget, especially for smaller operations. It’s essential to weigh the benefits against these increases, as they can impact our overall logistics strategy in a competitive market.

Reasons for choosing Detrack

Easier to use and price point at the time.,

Vendor Response

Thanks for sharing your feedback Christopher, we are pleased that you are experiencing benefits from using Detrack. We hear you regarding the pricing. We are working to ensure that any price increase is due to greater value being delivered via the app advancements and not just for the sake of an increase.

Replied October 2024

Will D.

Verified reviewer

Utilities

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Detrack use as a proof of collection review

It's a nice little system, cost effective but has limitations which we are finding are more and more restrictive as our business grows. We use Detrack for our waste management company (proof of collection), so I feel we miss out on a lot of the POD functionality. I think there is real scope to develop the system further for collectors with regular customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very cost effective, easily to add users and the interface is easy to use for drivers and managers.

Cons:

No backward and forward integration with Xero - need the ability to bill regular customers for the total number of jobs completed for them over a period (ie a month). Abilities to manage regular customer schedules within the system (rather than uploading from a spreadsheet). No ability to add photos to each job for the drivers to see. No ability to add set items/descriptions with pricing for each item and regular customer. Reporting functionality is very basic. More can be gathered from exporting data to Excel.

Vendor Response

Hi Will, thanks for taking the time to provide feedback. Glad to hear you find Detrack cost-effective. We have Xero integration in beta now and are looking forward to opening it up to our customer base soon. We have also released Advanced Reports in our Detrack Advanced plan, its available for you to try now at now extra cost. Loads more to follow!

Replied October 2024

Brendan S.

Verified reviewer

Food Production

11-50 employees

Used daily for less than 2 years

Reviewed December 2024

Simple and sophisticated

We have been using Detrack for the past 3 years and wouldn't be able to do what we do without it. It is cost effective and our team finds it easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple tool to use, sophisticated enough for our small business and makes the process of delivery and POD easy and accurate

Cons:

Shifting the sequence of deliveries is cumbersome.

Vendor Response

Thanks for taking the time to leave your review, Brendan.

Replied January 2025

Gilles D.

Verified reviewer

Security and Investigations

2-10 employees

Used daily for more than 2 years

Reviewed October 2024

Could Work Better for Trades

I like the ability to customize the fields, but further configuration would make this a great choice for other trades-related businesses (plumber, locksmith, electrician, etc).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer always is updated about our status.

Cons:

It's not very customizable. I don't need the Pickup and Delivery tabs. We are not a delivery service. We are a trades company and use this to schedule and inform our customer where we are. This could be customized to service businesses and it would be a great feature for the other trades.

Vendor Response

Thank you, Gilles, for posting your review. At Detrack, we value your feedback and always strive to provide the best for our customers. We invite you to reach out to our team for assistance on our dashboard at https://www.detrack.com/get-in-touch-with-us/.

Replied October 2024

Paul Y.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Reviewed January 2025

Easy Program