Detrack 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Detrack

4.6

(91)

Pricing

Starting at $26.00 per year

About Detrack

A feature-rich, cost-effective delivery management platform.

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack.

Features at glance:

Create, manage and dispatch jobs
Plan and optimise routes
Track drivers in real-time
Get live job updates
Capture proof of delivery
Create automated, branded customer comms - SMS, WhatsApp and email
Create digital vehicle inspections
Get actionable data insights
Configure workflows, fields and naming conventions
Secure data store - up to 5 years
Rate cards for 3PLs

Every Subscription Includes:

Manager dashboard and mobile app - where managers and dispatchers can access all tools and stay up-to-date in real-time
Driver mobile app - an easy-to-use interface to complete vehicle checks, receive and complete jobs and capture proof of delivery
Scanner app - sort and manage parcels with ease

Key Benefits:
Save time, reduce operating costs, and boost productivity with Detrack.

Eliminate manual dispatch processes
Remove manual processes and focus on growing your business wit...

Detrack Screenshots

Detrack Pricing and Plans

Starting price: $26.00 per year

Free Trial

Free Version

Annual Pro Plan

$26.00

per user, per year

No plan information available

Monthly Pro Plan

$29.00

per user, per month

No plan information available

Enterprise Plan

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Detrack Features

Popular features found in Delivery Management
Customer Portal
Delivery Tracking
Dispatch Management
Driver Management
For Courier Services
Scheduling
More features of Detrack
3PL Management
Accounting
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Automated Scheduling
Barcode/Ticket Scanning
Carrier Management
Cash on Delivery
Communication Management
Compliance Management
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Reports
Data Import/Export
Digital Signature
Drag & Drop
Driver ETA
eCommerce Management
EDI
Electronic Signature
Email Templates
Fleet Management
For Freight Operations
For Restaurants
Fuel Management
Geofencing
Geographic Maps
Geolocation
GPS
Historical Reporting
Inventory Management
Job Tracking
Label Printing
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Alerts
Mobile App
Mobile Signature Capture
Monitoring
Order Entry
Order Management
Order Tracking
Performance Management
Performance Metrics
Picking & Routing
Predictive Analytics
Process/Workflow Automation
Progress Tracking
Proof of Delivery
QuickBooks Integration
Quotes/Estimates
Rate Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Tasks
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Route History
Route Management
Route Optimization
Routing
Search/Filter
Self Service Portal
Shipment Price Calculation
Shipment Tracking
Shipping Labels
SMS Messaging
Status Tracking
Surveys & Feedback
Task Scheduling
Third-Party Integrations
Time Tracking
Transportation Management
Vehicle Management
Vehicle Tracking
Warehouse Management

Detrack Integrations

BigCommerce

Ecwid

Adobe Commerce

Shopify

Squarespace

Twilio

See all 20 integrations

Detrack User Reviews

Overall Rating

4.6

Ratings Breakdown

66%

33%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.7

Functionality

4.5

Aðalsteinn G.

Verified reviewer

Food & Beverages

51-200 employees

Used weekly for less than 6 months

Reviewed May 2024

Simple, fast and cost effectice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple Fast implementation Cost effective

Cons:

no real cons for our intended use so far

Reasons for choosing Detrack

Our Dynamics Ax service partner already had an integration ready for Detrack

Vendor Response

Thank you for posting your positive review! At Detrack, we value your time and always strive to provide fast and efficient service.

Replied June 2024

John L.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Reviewed October 2024

Good solution at a reasonable price.

Overall its been a good experience and everyone loves the product. I hope they continue to develop it and grow it without hiding everything behind pay walls.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the simplicity of use and the cost effectiveness per driver.

Cons:

The reporting is very basic and wish it was better especially for the premium, its not worth the cost.

Reasons for choosing Detrack

Detrack offered better pricing for similar services.

Vendor Response

Thank you, John, for taking a moment to share your experience at Detrack. We are so pleased to hear you found Detrack to your liking, and we'll continue to serve the best for you.

Replied October 2024

Jake S.

Verified reviewer

Building Materials

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

Outstanding Service

Over the years working with Detrack, I have had nothing but great experiences. They are quick to respond and have always resolved any issues that I've had.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support is top notch. Any time I need help, they are always quick to respond and resolve my concern/questions

Cons:

I haven't had a negative experience with Detrack. They have always gotten back to me quickly and have always resolved my issues.

Kevin K.

Verified reviewer

Computer Software

2-10 employees

Used weekly for free trial

Review source

Reviewed April 2024

Management and Development is not aligned

Detrack act like they are big and can provide a great delivery solution. But it is a waste of time and resources for any e-commerce/delivery business. Especially, if your delivery staff and drives use other mobile devices than android OS or iOS i.e. Huawei OS It is great that they try to improve their application. But clearly the Management and Development team is not on same page in terms of objectives. Hereto, new releases or new functions have issues or wrong logic i.e. wrong job status and tracking status i.e. "Out for delivery", when it should be "Out for pickup". Or for multiple parcel pickups the size calculation is wrong. When you report this there can go weeks before you get a respond and they do not fix the issues or communicate that this is not their priority. Leaving their client with an incomplete solution for which they expect to get paid.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The design looks good and they have the basic delivery admin and proof of delivery in place.

Cons:

Issue with their deployment of updates. Changing their policies without considering their excising users and potential users on trail i.e. little notice on changes to their subscription/pricing. Integration is also an issue, as they do not provide any API but third party solution. At the end it was easier for us to create own integration. Later in the process they suggested webhook, when we address the integration for multilanguage web application.

Reasons for switching to Detrack

They are too complicated to communicate and deal with. Seems that the development and upper management are not on same page.

Vendor Response

Thank you for taking the time, Kevin, to share your thoughts. We strive to maintain a positive experience for all our clients, and we take all feedback into consideration. I would like to clarify that we inform our existing and potential users in advance when there are changes or improvements to our product or services, as it’s important to provide accurate context. We are dedicated to providing quality services, and we value all customer feedback as a means of improvement. If you have further concerns, I invite you to reach out directly so we can address them in a more personal setting. Thank you for your understanding, and we look forward to continuing to serve our customers with excellence.

Replied August 2024

Joanne L.

Verified reviewer

Management Consulting

51-200 employees

Used daily for more than 2 years

Reviewed October 2025

Detrack Feedback

So far, Customer service has been excellent. You could do better with credit terms for clients of over 1 year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to send drivers updated jobs immediately. The addition of recurring schedule jobs recently

Cons:

The fact that I cannot copy and paste the same job to another day. Not rescheduled job but the same job, just with a different address. I have to rekey in everything. The recurring schedule jobs is very confusing based on the dates I want the job to recur.

Reasons for choosing Detrack

Local company and ease of use of the application

Vendor Response

Hi Joanne, thank you so much for your feedback. We think enabling the ability to copy a job across different dates is a great idea and our team have added this to our roadmap for upcoming product enhancements. Thanks again!

Replied October 2025

Daniel K.

Verified reviewer

Package/ Freight Delivery

11-50 employees

Used daily for less than 2 years

Reviewed October 2024

Good com's and genuine customer service

Communication through the setup was great. Hiccups were addressed quickly and thoughtfully.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Progressiveness of updates and communication

Cons:

Nothing comes to mind. Ive been happy with almost everything.

Reasons for choosing Detrack

Ability to manage own fleet and not just the standard carrier companies.

Vendor Response

Thank you, Daniel, for posting your positive review. At Detrack, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our customer service was provided in a timely manner.

Replied October 2024

Noe B.

Verified reviewer

Construction

2-10 employees

Used daily for less than 2 years

Reviewed August 2025

honest review

a easy and simple use system that has a lot more use that i have yet to understand ...a one on one would be nice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and the simplicity of tracking jobs. when a customer has a issue i just simply type in job info and pulls up job and i can provide customer with proof of delivery

Cons:

the extra amount of tabs or options i feel like its not something i can uses for my application ... the ability to make theses small modification and "clean" the page up would be nice

Vendor Response

Thank you for your feedback, Noe. We love having you with us and one of our team would be more than happy to work through your requirements and get your dashboard optimized. If you'd like to do that, please drop a note to support@detrack.com and we'll get a call back booked for a time that suits you best. Thanks again for being with us!

Replied September 2025

Hendri L.

Verified reviewer

Printing

1001-5000 employees

Used daily for less than 2 years

Reviewed October 2025

Great! but a bit expensive

Once I fully knew where and how to use the software it works as expected and has helped our company greatly in customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EASE OF USE, DRIVER MANAGEMENT, DRIVER DELIVERY, Customer service is excellent! DELIVERY MANAGEMENT!

Cons:

LEARNING CURVE, Cost per lisence is too expensive. I feel premium options should not be so expensive to also have access to it.

Vendor Response

Hi Henri, thank you so much for your feedback - our team will be thrilled to hear it. Regarding pricing, we've worked hard to keep our rates competitive while offering predictable monthly billing. We want customers to have confidence knowing exactly what their bill will be each month, without job limits or juggling multiple add-ons. We're always looking to improve, and I've shared your feedback with the team as we plan features and enhancements for next year. Thanks so much again, it's a pleasure to have you with us.

Replied October 2025

Oreste P.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Reviewed October 2025

Order and speed

Satisfied in every way, the assistance is very fast, possibility to costumize it, integration with the ERP system without any problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

everything is in order, the costumers appreciated the system, no lost deliveries. very quick operations.

Cons:

none, it's really hard to find something wrong whit this application, one thing, we'll wait for the italian version

Vendor Response

Thank you so much, Oreste! Your feedback means a lot to us and it's a pleasure have you with us. Our driver app is available in Italian and we've passed your feedback to the product team about offering the manager dashboard in Italian also. We'll keep you posted on progress. Thanks again!

Replied October 2025

Johannita M.

Verified reviewer

Building Materials

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Love Detrack

Very good, very easy to use. Love all the features such as tracking, POD's, being able to swap orders from one driver to another.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very handy and makes my day so much easier, love that we have POD's online, this way if a customer queries any deliveries we can just download the POD and send it to the customer.

Cons:

There isn't anything I don't like, I can't say anything that I dislike about it. It has only helped us.

Vendor Response

Thank you so much for your feedback, Johannita! We're thrilled to hear it and have passed your feedback on the team.

Replied November 2025

Showing 1 - 10 of 91 Reviews

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