Delivery Management Software

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Showing 1 - 20 of 103 products
Showing 1 - 20 of 103 products

WorkWave Route Manager

WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer req...Read more

4.26 (62 reviews)

34 recommendations

Route4Me

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a r...Read more

4.42 (312 reviews)

14 recommendations

Cigo

As a last-mile management solution, Cigo is a cloud-based solution that streamlines service and delivery operations for businesses within furniture, appliance, pharmacy, grocery, construction, industries by providing integrated co...Read more

No reviews yet

13 recommendations

OnTime 360

OnTime 360 is a delivery management solution that enables businesses to streamline processes related to dispatching, order tracking, scheduling, barcode scanning and more. It provides mobile applications for Android and iOS device...Read more

No reviews yet

3 recommendations

Dispatch Science

Dispatch Science is a SaaS Route Optimization and Transportation Management System for middle and last-mile delivery companies with fleets of 25 to 1,000 drivers. It includes order entry, rating & pricing, dispatching, route optim...Read more

5.00 (3 reviews)

1 recommendations

NexTraq

NexTraq is a cloud-based fleet management solution that caters to businesses in industries such as construction and heavy equipment, food and beverage, manufacturing, transportation, agriculture, utilities and more. Key features i...Read more

No reviews yet

1 recommendations

DispatchTrack

DispatchTrack is the leading end-to-end software for last mile logistics, and services over 60 million deliveries per year for companies ranging from 3 to 3000+ trucks. Companies in industries such as furniture/appliances, 3PL, bu...Read more

No reviews yet

1 recommendations

Motive

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered a...Read more

OptimoRoute

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endles...Read more

RoadWarrior

RoadWarrior is a cloud-based route planning software that helps businesses of all sizes plan, manage and optimize routes via a unified portal. The platform enables organizations to assign routes to drivers, track journeys and resc...Read more

4.45 (47 reviews)

Software pricing tips

Read our Delivery Management Software Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

Shipsy

The platform offers freight procurement, shipment tracking and invoice reconciliation for international logistics. Users can analyze and compare multiple freight quotes on one platform, enabling them to select the best balance of ...Read more

4.67 (15 reviews)

Zippykind

Zippykind is a cloud-based delivery management solution that enables businesses to streamline operations related to route optimization, dispatching, location tracking and more. It comes with an application programming interface (A...Read more

5.00 (8 reviews)

PakLog

PakLog is a mailroom and delivery management solution designed for private and corporate mailrooms, mail and parcel centers, residential concierge and university housing associations. Organizations can maintain records, conduct au...Read more

4.60 (5 reviews)

Kiva Logic

Kiva Logic is an e-commerce solution for subscription box delivery businesses. It provides users with a configurable customer-facing website, a central admin console and shipping management tools. Users can configure their e-...Read more

5.00 (2 reviews)

Olo

Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and bri...Read more

5.00 (1 reviews)

Yojee

Yojee is a delivery management platform that allows businesses to gain visibility and control across logistics operations, manage partners and scale business operations. It helps automate operational processes on a single platfo...Read more

5.00 (1 reviews)

Oracle Cloud SCM

Oracle SCM Cloud is a cloud-based supply chain management solution that offers distribution, manufacturing, inventory management and fleet management within a suite. The product features product development, which allows user...Read more

No reviews yet

Onfleet

Onfleet is a cloud-based fleet management solution that offers route optimization, auto-dispatching, delivery analytics, and customer communications. iOS and Android apps provide real-time driver tracking, proof of delivery, chat,...Read more

No reviews yet

Tookan

Tookan is a cloud-based delivery management solution that helps delivery businesses manage fleets and automate dispatching operations. It lets users assign tasks to delivery agents as per their schedules and track the live locatio...Read more

No reviews yet

Track-POD

Track-POD is a cost-cutting tool that covers all bases of last-mile delivery management via a web dispatcher dashboard and a driver app. 1. AI-powered route planning & fleet optimization. 2. Real-time driver tracking & notificati...Read more

No reviews yet

Buyers Guide

Last Updated: June 30, 2022

Imagine delivering the wrong product to your customer and facing their wrath! Or having them cancel their order due to the long wait time! Both these situations can have you end up losing customers and suffering reputational damage.

To avoid such scenarios, you need to invest in a delivery management software tool.

The software will help you track your delivery agents from anywhere and get an overview of deliveries via reports. You can assign delivery duties to available agents and stay informed about the time of deliveries. The agents can have all the information about a customer’s orders on their fingertips via mobile apps, which will allow them to communicate with the customer in case of any delay.

To help you pick the right delivery management software, we have curated this guide with all the necessary information about the software.

Here is what we will cover:

What is delivery management software?

Delivery management software is a tool that helps streamline the product delivery process from start to finish. Users can automate delivery dispatch and pick-up, track delivery status and delays, and receive suggestions for shorter routes to ensure faster deliveries.

The tool also facilitates correspondence between delivery agents and customers.

Real-time last mile tracking in LogiNext Mile

Real-time last mile tracking in LogiNext Mile (Source)

 

Common features of delivery management software

It is crucial to know about the features offered in a delivery management software tool before investing in one.

Real-time tracking

Let managers monitor the status of delivery fleets in real-time. URL for tracking orders can be sent to customers.

Route optimization

Offer optimized routes to agents to ensure faster deliveries.

Dashboard

Offer managers complete visibility of operations. They can assign tasks from the dashboard, track drivers, and communicate with them.

Customer delivery tracking

Allow customers to track delivery agents, receive order status updates, and provide delivery feedback.

Pick-up and delivery dispatch automation

Assign jobs and pick-ups automatically based on the availability of agents in the vicinity.

Job history records

Record all particulars about a delivery, such as order number, delivery address, and customer name.

What type of buyer are you?

There are mainly two types of delivery management software buyers.

We can classify buyers into two categories:

  • Small and midsize businesses: If you own a small or midsize business with a smaller fleet of delivery agents and drivers to manage, you can focus on investing in software that offers core features such as real-time tracking, automated pickup, and delivery dispatch.

  • Large businesses: Large businesses will benefit from advanced features such as heat maps and analytics to identify areas where they have generated maximum delivery orders so they can allocate more resources there. They can also invest in software with functionalities that allow customers to sign digitally.

Benefits of delivery management software

Having delivery management software has the following benefits:

  • Improved efficiency: Delivery management software allows users to access key information such as customer details, order details, and delivery status. This allows them to cater to customers better as they can access all the vital information at the right time. 

  • Error-free deliveries and dispatches: Users can rely on the software to schedule and dispatch duties as per resource availability. This means error-free deliveries and dispatches.

Key considerations

Consider the following factors before you purchase delivery management software:

  • Integrations: Invest in a delivery management software that offers integrations with software that you already use. For instance, you may want to integrate delivery management software with your inventory management software or eCommerce software.

  • Good customer support: Customer support is important in a delivery management business as delivery agents may not be technically sound and require help with queries about the software.

  • Driver/delivery agent app: It is essential that the software offers a driver/delivery agent app. A native app will allow agents to directly send alerts to customers, capture notes on delivery, and provide real-time proof of delivery.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.