Find the best Delivery Management Software
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TransVirtual is a cloud-based transport management system (TMS) designed to boost productivity and operational efficiency. From consignment creation to delivery and invoicing, TransVirtual centralises management, automation, and tracking on a single platfo...Read more about TransVirtual
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WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests, adjust schedules/ro...Read more about RouteManager
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Elite EXTRA is a dispatch management solution that helps businesses of all sizes track driver locations, send arrival notifications, optimize routes and more. It allows administrators to automatically generate daily, weekly and monthly recurring routes bas...Read more about Elite EXTRA
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Dispatch Connect is a delivery management solution that enables businesses to optimize routes, control costs, and optimize customer satisfaction. With this platform, users can efficiently route, track, and manage their deliveries via a unified portal. Des...Read more about Dispatch
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As a last-mile management solution, Cigo is a cloud-based solution that streamlines service and delivery operations for businesses within furniture, appliance, pharmacy, grocery, construction, industries by providing integrated communication tools to bridg...Read more about Cigo
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DispatchOne is a dispatch management solution designed to simplify delivery operations for businesses. It is particularly beneficial for companies seeking to enhance routing and driver management for last-mile deliveries. The software offers a centralized ...Read more about DispatchOne
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OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, featur...Read more about OptimoRoute
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Cargo Dispatch and Delivery Management Software (dms) Pricing Plan Overview: Cargo dms is a versatile software solution built to streamline dispatch and delivery operations for businesses of any size. It offers a comprehensive set of features designed to...Read more about Cargo
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V2T Logistics AI is a Logistics Delivery and Fleet Management solution that takes advantage of Artificial Intelligence to: * Create Optimal Delivery Schedules * Create Optimal Route Plans * Depot management * Payload management * Track and reduce Fuel Con...Read more about V2T Logistics AI
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Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a route for them. Users can a...Read more about Route4Me
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Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate ve...Read more about Motive
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Routific is a cloud-based fleet management solution for small and mid-sized businesses. Key features include key route optimization factors such as time windows, stop durations, vehicle types, vehicle capacities and lunch breaks. Routific allows users to ...Read more about Routific
GroundCloud is a cloud-based delivery management solution. We an all-in-one platform to manage your fleet, maintenance, payroll, and timekeeping, as well as route planning and optimization, dispatch, video telematics, safety training, and profit analysis. ...Read more about GroundCloud
Radaro is a route planning software designed to help businesses connect with drivers to optimize last-mile deliveries and services. Key features include real-time in-field email escalations, barcode scanning, automatic customer email and SMS communications...Read more about Radaro
Circuit is a delivery management solution that helps businesses of all sizes streamline route optimization, driver tracking and customer management operations. It enables managers to create and assign delivery routes to drivers, prioritize tasks based on c...Read more about Circuit
GSMtasks is a fleet management solution that helps organizations plan multi-stop routes, handle business vehicles and track on-site workers. Key features include courier optimization, food delivery management, fleet analytics, task scheduling, and automate...Read more about GSMtasks
Track-POD is a single-dashboard solution to all of your last-mile logistics challenges. 1. Optimize thousands of deliveries and collections at once. 2. Print shipping labels and scan barcodes for orders and items. 3. Document partial delivery and overdeli...Read more about Track-POD
It's Here is a logistics management solution designed to elevate your delivery operations to unprecedented levels of efficiency. Unique Benefits: Optimized Delivery Processes: Streamline your delivery workflow with our advanced Delivery Management Softwa...Read more about It's Here
eLogii is the leading Route Optimization platform for Distribution and Field Service Businesses. eLogii is the best fit for businesses with more than 10 vehicles and 100+ daily orders / visits. Hundreds of businesses worldwide switched to eLogii and have ...Read more about eLogii
DispatchTrack is the leading end-to-end software for last mile logistics, and services over 60 million deliveries per year for companies ranging from 3 to 3000+ trucks. Companies in industries such as furniture/appliances, 3PL, building supplies, food dist...Read more about DispatchTrack
Dispatch Science is a SaaS Route Optimization and Transportation Management System for middle and last-mile delivery companies with fleets of 25 to 1,000 drivers. It includes order entry, rating & pricing, dispatching, advanced route optimization, driver’s...Read more about Dispatch Science
With Onro, any courier company, can automate its delivery and speed up the operations, provide application and web panels for its customers (both businesses and individuals) with its own brand, and have an insight on cash flow and revenue of the company. O...Read more about Onro
DeliverySuite is a transportation management system (TMS) that helps dispatchers establish an efficient system to manage orders, deliveries and drivers. Built with the most up-to-date technology and simple web-based access, Deliverysuite TMS eliminates the...Read more about Delivery Suite
Onfleet is a cloud-based fleet management solution that offers route optimization, auto-dispatching, delivery analytics, and customer communications. iOS and Android apps provide real-time driver tracking, proof of delivery, chat, and more. Onfleet support...Read more about Onfleet
DelivApp is an on-demand delivery management software designed to help restaurants, delivery companies, and dark kitchens handle delivery logistics from a single platform. Key features include route history, dispatch management, live driver tracking, route...Read more about DelivApp Delivery Management
Popular Comparisons
Your Guide to Top Delivery Management Software, September 2022
Software Advice uses reviews from real software users to highlight the top-rated Delivery Management products in North America.
Learn how products are chosenExplore FrontRunners
“Usability” includes user ratings for Functionality and Ease of Use.
“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.
Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.
Buyers Guide
This detailed guide will help you find and buy the right delivery management software for you and your business.
Last Updated on March 16, 2023Imagine delivering the wrong product to your customer and facing their wrath! Or having them cancel their order due to the long wait time! Both these situations can have you end up losing customers and suffering reputational damage.
To avoid such scenarios, you need to invest in a delivery management software tool.
The software will help you track your delivery agents from anywhere and get an overview of deliveries via reports. You can assign delivery duties to available agents and stay informed about the time of deliveries. The agents can have all the information about a customer’s orders on their fingertips via mobile apps, which will allow them to communicate with the customer in case of any delay.
To help you pick the right delivery management software, we have curated this guide with all the necessary information about the software.
Here is what we will cover:
What is delivery management software?
Delivery management software is a tool that helps streamline the product delivery process from start to finish. Users can automate delivery dispatch and pick-up, track delivery status and delays, and receive suggestions for shorter routes to ensure faster deliveries.
The tool also facilitates correspondence between delivery agents and customers.
Real-time last mile tracking in LogiNext Mile (Source)
Common features of delivery management software
It is crucial to know about the features offered in a delivery management software tool before investing in one.
Real-time tracking | Let managers monitor the status of delivery fleets in real-time. URL for tracking orders can be sent to customers. |
Route optimization | Offer optimized routes to agents to ensure faster deliveries. |
Dashboard | Offer managers complete visibility of operations. They can assign tasks from the dashboard, track drivers, and communicate with them. |
Customer delivery tracking | Allow customers to track delivery agents, receive order status updates, and provide delivery feedback. |
Pick-up and delivery dispatch automation | Assign jobs and pick-ups automatically based on the availability of agents in the vicinity. |
Job history records | Record all particulars about a delivery, such as order number, delivery address, and customer name. |
What type of buyer are you?
There are mainly two types of delivery management software buyers.
We can classify buyers into two categories:
Small and midsize businesses: If you own a small or midsize business with a smaller fleet of delivery agents and drivers to manage, you can focus on investing in software that offers core features such as real-time tracking, automated pickup, and delivery dispatch.
Large businesses: Large businesses will benefit from advanced features such as heat maps and analytics to identify areas where they have generated maximum delivery orders so they can allocate more resources there. They can also invest in software with functionalities that allow customers to sign digitally.
Benefits of delivery management software
Having delivery management software has the following benefits:
Improved efficiency: Delivery management software allows users to access key information such as customer details, order details, and delivery status. This allows them to cater to customers better as they can access all the vital information at the right time.
Error-free deliveries and dispatches: Users can rely on the software to schedule and dispatch duties as per resource availability. This means error-free deliveries and dispatches.
Key considerations
Consider the following factors before you purchase delivery management software:
Integrations: Invest in a delivery management software that offers integrations with software that you already use. For instance, you may want to integrate delivery management software with your inventory management software or eCommerce software.
Good customer support: Customer support is important in a delivery management business as delivery agents may not be technically sound and require help with queries about the software.
Driver/delivery agent app: It is essential that the software offers a driver/delivery agent app. A native app will allow agents to directly send alerts to customers, capture notes on delivery, and provide real-time proof of delivery.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.