Finding software can be overwhelming. Software Advice has helped hundreds of businesses choose the right delivery management software to help them manage their resources efficiently.
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Samsara is a cloud-based fleet management solution that offers features such as GPS tracking, trailer tracking, dashboard camera, routing and dispatch, reefer monitoring and more. It is designed to help small and midsize fleet business... Read more
Platforms: MacWinLinux
Deployments: Cloud
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AUTOsist is a cloud-based fleet maintenance management solution for businesses of all sizes and types. Key features include maintenance tracking and reminders, inspection checklists, fuel tracking, records management and reporting. AUTOsist... Read more
Platforms: MacWinLinux
Deployments: Cloud
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Dossier is a hybrid fleet maintenance solution that helps fleet owners and managers to manage business operations involved in maintaining a fleet. Key features include a central automated dashboard, predictive scheduling and maintenance... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
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Verizon Connect Reveal is a cloud-based fleet management solution suitable for small and mid-sized companies. Users can view all drivers on a map and automatically detect their behavior such as harsh braking, quick starts, hard corning... Read more
Platforms: MacWinLinux
Deployments: Cloud
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1SHIFT Logistics is a Freight Intelligence Management System. Manage your shipment efficiencies through the first, mid, or last mile with real time freight visibility, route optimization, environmental conditions (temperature, humidity,... Read more
Platforms: MacWinLinux
Deployments: Cloud
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Whip Around is a cloud-based fleet management system which assists transport, logistics and delivery firms with fleet inspection, team management and DOT audits. Its key features include GPS tracking, data import, alerts and reporting. Whip... Read more
Platforms: MacWinLinux
Deployments: Cloud
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WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests,... Read more
Platforms: MacWinLinux
Deployments: Cloud
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ManagerPlus is a powerful fleet maintenance solution designed with its users in mind. ManagerPlus takes the guesswork out of maintaining vehicles with preventive maintenance scheduling, inventory management, and in-depth reporting... Read more
Platforms: MacWinLinux
Deployments: Cloud
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FleetLocate by Spireon, is a GPS-based fleet tracking software that provides actionable business intelligence with real-time monitoring of assets and workforces to enable timely, informed decisions that allow you to optimize resources,... Read more
Platforms: MacWinLinux
Deployments: Cloud
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Cetaris Fleet is a cloud-based solution that helps businesses streamline maintenance operations for vehicles through data capturing and analysis. Key features include fleet maintenance, preventative maintenance, inventory management... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
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StreetEagle is part of InSight Mobile Data’s cloud-based suite of mobile resource management tools. It offers dispatch and scheduling, GPS tracking, route planning and compliance tools, and the application is compatible with Android... Read more
Platforms: MacWin
Deployments: CloudOn premise
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Locus Dispatcher is a fleet management solution that caters to midsize and large businesses across various industries such as e-commerce, 3PL, home services and retail. Features include dispatch management, driver management, maintenance... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
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IntelliShift, a division of VTS, is an enterprise operational intelligence platform that improves the efficiency and effectiveness of your connected fleet management operations. Built specifically to provide configurable and tailored... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
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Linxup is a GPS tracking and fleet management solution for business with one vehicle or thousands of vehicles. With over 170,000 tracking devices in the field, and over 45,000 customers, Linxup is the easy, affordable, scalable, and... Read more
Platforms: MacWinLinux
Deployments: Cloud
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ClearPathGPS is a fleet management system that specializes in working with small to midsize local fleets in construction, HVAC, electrical, delivery, moving and storage, landscaping, tree service, solar and many others. ClearPathGPS... Read more
Platforms: MacWinLinux
Deployments: Cloud
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NexTraq is a cloud-based fleet management solution that caters to businesses in industries such as construction and heavy equipment, food and beverage, manufacturing, transportation, agriculture, utilities and more. Key features include... Read more
Platforms: MacWinLinux
Deployments: Cloud
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Fleet GPS tracking by High Point GPS
High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read more
Platforms: MacWinLinux
Deployments: Cloud
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Quartix is a cloud-based fleet management solution that caters to businesses across industries such as building and construction, trades and field services, transportation, security, distribution and more. Key features include real-time... Read more
Platforms: MacWinLinux
Deployments: Cloud
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Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing and invoicing, work order management, electronic forms, scheduling and dispatch and contact management. It offers cloud-based... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
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ClearDestination is an intelligent cloud-based delivery logistics platform that offers manufacturers, retailers and carriers complete, end-to-end visibility of their interconnected, intermodal transportation networks. It connects... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
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Imagine delivering the wrong product to your customer and facing their wrath! Or having them cancel their order due to the long wait time! Both these situations can have you end up losing customers and suffering reputational damage.
To avoid such scenarios, you need to invest in a delivery management software tool.
The software will help you track your delivery agents from anywhere and get an overview of deliveries via reports. You can assign delivery duties to available agents and stay informed about the time of deliveries. The agents can have all the information about a customer’s orders on their fingertips via mobile apps, which will allow them to communicate with the customer in case of any delay.
To help you pick the right delivery management software, we have curated this guide with all the necessary information about the software.
Here is what we will cover:
- What is delivery management software?
- Common features of delivery management software
- What type of buyer are you?
- Benefits and potential issues
- Key considerations
What is delivery management software?
Delivery management software is a tool that helps streamline the product delivery process from start to finish. Users can automate delivery dispatch and pick-up, track delivery status and delays, and receive suggestions for shorter routes to ensure faster deliveries.
The tool also facilitates correspondence between delivery agents and customers.
Real-time last mile tracking in LogiNext Mile (Source)
Common features of delivery management software
It is crucial to know about the features offered in a delivery management software tool before investing in one.
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Real-time tracking |
Let managers monitor the status of delivery fleets in real-time. URL for tracking orders can be sent to customers. |
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Route optimization |
Offer optimized routes to agents to ensure faster deliveries. |
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Dashboard |
Offer managers complete visibility of operations. They can assign tasks from the dashboard, track drivers, and communicate with them. |
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Customer delivery tracking |
Allow customers to track delivery agents, receive order status updates, and provide delivery feedback. |
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Pick-up and delivery dispatch automation |
Assign jobs and pick-ups automatically based on the availability of agents in the vicinity. |
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Job history records |
Record all particulars about a delivery, such as order number, delivery address, and customer name. |
What type of buyer are you?
There are mainly two types of delivery management software buyers.
We can classify buyers into two categories:
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Small and midsize businesses: If you own a small or midsize business with a smaller fleet of delivery agents and drivers to manage, you can focus on investing in software that offers core features such as real-time tracking, automated pickup, and delivery dispatch.
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Large businesses: Large businesses will benefit from advanced features such as heat maps and analytics to identify areas where they have generated maximum delivery orders so they can allocate more resources there. They can also invest in software with functionalities that allow customers to sign digitally.
Benefits of delivery management software
Having delivery management software has the following benefits:
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Improved efficiency: Delivery management software allows users to access key information such as customer details, order details, and delivery status. This allows them to cater to customers better as they can access all the vital information at the right time.
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Error-free deliveries and dispatches: Users can rely on the software to schedule and dispatch duties as per resource availability. This means error-free deliveries and dispatches.
Key considerations
Consider the following factors before you purchase delivery management software:
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Integrations: Invest in a delivery management software that offers integrations with software that you already use. For instance, you may want to integrate delivery management software with your inventory management software or eCommerce software.
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Good customer support: Customer support is important in a delivery management business as delivery agents may not be technically sound and require help with queries about the software.
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Driver/delivery agent app: It is essential that the software offers a driver/delivery agent app. A native app will allow agents to directly send alerts to customers, capture notes on delivery, and provide real-time proof of delivery.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.