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Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps with smart clustering hel...Read more about Verizon Connect
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GPS Insight delivers innovative solutions that transform the way fleet and field service teams achieve operational efficiency and drive customer success. Organizations across North America turn to GPS Insight when they are sick of high fleet operating cost...Read more about GPS Insight
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ClearPathGPS specializes in providing full fleet and asset visibility for field services businesses in construction, landscape, HVAC, plumbing, agriculture, and more. An intuitive yet easy-to-use mobile app + web platform that allows customers to identify ...Read more about ClearPathGPS
Outperform the industry with SmartMoving's profitability platform, built just for scaling moving companies. Grow profitability and streamline sales, operations, crew management, storage, accounting, payments, and reporting—all in one place. Get the best us...Read more about SmartMoving
Movegistics is a complete cloud-based CRM solution for moving companies. Movegistic CRM provides companies with a complete solution that automates the entire relocation process, from lead capture to customer retention. This is done by providing an easy-to-...Read more about Movegistics CRM
Supermove is a cloud--based moving management solution for moving companies. The solution allows business owners to digitize their moving businesses, helping them save time and provide the right tools to help them grow the business. The software offers fea...Read more about Supermove
Elromco is a cloud-based fleet management solution that helps small to large businesses manage and streamline moving processes. The solution allows customers to access information about their shipments on an online portal and send confirmations through ele...Read more about Elromco
AMCS Fleet Maintenance (formerly Dossier) is a hybrid fleet maintenance solution that helps fleet owners and managers to manage business operations involved in maintaining a fleet. Key features include a central automated dashboard, predictive scheduling, ...Read more about AMCS Fleet Maintenance
NextBillion.ai is a unified geospatial platform that empowers businesses to build, scale, and manage their own mapping ecosystems, and harness AI to optimize for every use case and region. Maps have always been made for individual end users; they’ve never ...Read more about NextBillion.ai
Move Details is a cloud-based solution designed to help businesses generate moving schedules, view jobs, create estimates and streamline financial processes. With the application, users can view the availability of employees, access job profiles, receive n...Read more about Move Details
High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular connection that ...Read more about High Point GPS
Linxup is a GPS fleet/vehicle and asset tracking solution for businesses of all sizes – from one to five vehicles up to thousands of vehicles. In fact, tens of thousands of customers trust Linxup to track millions of movements for hundreds of thousands of ...Read more about Linxup
Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, s...Read more about Housecall Pro
BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-locat...Read more about BookingKoala
Chariot is a modern CRM and operations software tailor-made to help moving companies to manage their entire business more efficiently. How is Chariot different? (1) it's easy-to-use and works on-the-go, (2) our features can adapt to your unique processes, ...Read more about Chariot
Network Leads is a cloud-based customer relationship management (CRM) and business management (BM) application for moving companies and the delivery industry. It comes with leads, operations, dispatching, employee management features, email marketing, SMS ...Read more about Network Leads
As a last-mile management solution, Cigo is a cloud-based solution that streamlines service and delivery operations for businesses within furniture, appliance, pharmacy, grocery, construction, industries by providing integrated communication tools to bridg...Read more about Cigo
Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. Kickserv can be tailored to suit businesses i...Read more about Kickserv
MoversSuite is a cloud-based moving and storage solution with a focus on move management, dispatching, and full accounting. Designed for moving and storage companies, MoversSuite provides tools for managing domestic, international, military, and other orde...Read more about MoversSuite
Compass Wave is a cloud-based field service management solution that helps small to large enterprises in the cleaning industry calculate and deliver cost estimates to potential clients. The centralized platform enables users to store prospects' information...Read more about Compass Wave
Commercial Moving System (CMS) is a cloud-based software designed to help moving industries handle dispatch, billing, payroll and other processes. Supervisors can generate quotes for work orders, create PDF documents and collect electronic signatures. Co...Read more about Commercial Moving System
Work&Track Mobile is a cloud-based field service management solution offered by NEO Managing Mobility. The platform is used across industries such as utilities and logistics. Work&Track Mobile allows users to schedule and dispatch tasks to employees. ...Read more about Work&Track Mobile
WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests, adjust schedules/ro...Read more about RouteManager
Speedy Inventory is a cloud-based moving solution that helps small to large storage businesses manage their inventories. Key features include photographic inventory, digital claims management, audit trails, GPS tracking and more. With Speedy Inventory, use...Read more about Speedy Inventory
ePackBook is a software solution designed to help packers and movers manage their relocation business online. It offers a set of features to streamline various aspects of their operations. The software caters to the needs of packers and movers. It provide...Read more about ePackBook
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Buyers Guide
This detailed guide will help you find and buy the right moving company software for you and your business.
Last Updated on March 16, 2023No matter how you slice it, moving is never a great experience. Packing up and transporting everything across town or across the country is stressful. But for moving companies, it's should be just another day on the job—not a stressful experience.
Specialized moving company software greatly increases a business's ability to deliver positive experiences to their customers. But there's a lot of software on the market for moving businesses, and choosing the best system for your business can be a difficult task. That's why we've put together this Buyer's Guide to help you determine the key features and capabilities you need in your new system.
Here's what we'll cover:
What Is Moving Company Software?
Common Features of Moving Company Software
Benefits and Potential Issues With Moving Company Tools
What Is Moving Company Software?
For moving companies, the actual transportation of customer goods is the “easy" part—not that moving antique pianos across the country is easy. It's just that from an operational point of view, there's a lot that goes into the actual business processes both before and after the move. As such, moving company software includes all the capabilities of fleet management software plus specialized features to automate and increase efficiencies across most tasks in the life cycle of a moving job.
These solutions typically include common capabilities such as:
Appointment scheduling
Job/work order management
Job estimator and supplies calculator
Contact management
Accounts receivable and payable
These capabilities can support moving companies from the beginning of a job, through to its conclusion. Moving company software may include marketing capabilities that help you engage and build relationships with prospective customers. Some systems also offer sales management to help moving businesses close deals with potential customers.
Upon acquisition of a job, scheduling capabilities help ensure that appointments are accurately assigned and businesses have movers available. Services that provide online scheduling can even automate the process.
Example of a moving schedule in Moverbase
Job costing calculators and space estimators help provide a ballpark price range for customers. Some systems even offer automatic reminders and notifications for employees and customers.
Once appointments are scheduled, moving company software offers features to ensure the job is completed efficiently and accurately. Features supporting the day-of job include truck routing and GPS tracking, as well as mobile asset monitoring and mobile payment processing for once the job is complete.
These moving systems also provide reporting and analytics. This data analysis and reporting functionality can help moving companies establish and track performance metrics, which provide valuable and actionable insights into the health of the company. Dashboards and other detailed reports can also highlight areas where a company is flourishing or where it is struggling.
Common Features of Moving Company Software
Supporting these core capabilities of moving software are several features, including:
Job scheduling | View the calendar with a real-time snapshot of employee availability. Enable customers to schedule themselves via online portal. Mobile app or mobile calendar integration helps employees see schedules on-the-go. |
Work order management | Record and track interactions with customers. List any details or specifics unique to the job. Get a business-wide snapshot of all currently scheduled assignments. |
Job price calculator | Provide customers with an estimate of what the move will cost based on the distance traveled and size of haul being moved. |
Storage capacity estimation | Support the pricing calculator capability by estimating the amount of storage space required for a move. Determine the size and/or quantity of moving vehicles necessary to complete the move. |
Contact management | Gather, organize and store valuable contact information for customers to reach out regarding an open job as well as afterward for marketing. Set up automatic notifications to alert employees in the field as well as customers with reminders and other valuable information. |
Customer management | Track and record notes on each interaction a customer has with the business. Leverage contact information to send targeted marketing material to encourage advocacy and referral/repeat business. |
Sales management | Automate emails and other conversation-based assets to help close deals. Set dynamic prices based on regional industry averages. |
Benefits and Potential Issues of Moving Company Tools
The primary benefits of adopting moving company software and tools are the improvements in organization and efficiency that they provide. Moving company systems featuring customer and work order management offer visibility into all happenings in the business. This transparency enables you to go from a broad snapshot of the business down to a detailed description of each individual job.
In addition to improving organization at a broad level, these systems can greatly improve the efficiency of a moving company's operations. The ability to automate marketing and customer acquisition outreach can save moving company operators from having to heavily invest time and resources in a formal marketing team. And work order management capabilities can remedy the tedious paper trail of traditional work orders.
These process-based benefits are matched by the detailed reporting that moving company software can provide. While work order management features provide transparency into day-to-day operations, reporting and analytics capabilities generate easily understood reports on performance. These reports can be used to establish and monitor set metrics to gauge the success of the business.
While all these features are highly beneficial to moving companies, it's important to realize that not all software systems include these capabilities. Most moving company software will include at least basic scheduling features, but not all moving systems will feature customer-facing capabilities. Likewise, reporting and analytics capabilities will vary in terms of breadth, detail and ease of use from system to system.
Companies that have a system without any of these highly valuable features should look to integrate with existing customer management systems, reporting and analytics tools, or other relevant software.
Scalability is another potential issue that moving companies will want to keep in mind. It would be great to find a system that has all the necessary features for current daily operations. But where will the business be in the next two to five years? Increased company growth will likely require more specialized capabilities. It's best to find a system now that could scale to offer these more advanced features down the road as the company grows.