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WorkWave Route Manager

WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer req...Read more about WorkWave Route Manager

4.3 (68 reviews)

46 recommendations

Onfleet

Onfleet is a cloud-based fleet management solution that offers route optimization, auto-dispatching, delivery analytics, and customer communications. iOS and Android apps provide real-time driver tracking, proof of delivery, chat,...Read more about Onfleet

4.7 (93 reviews)

33 recommendations

Samsara

Samsara helps the largest and most complex operations organizations empower workers, save on fuel, and build a world-class safety program—all from a single easy-to-use, integrated platform. With tens of thousands of customers ac...Read more about Samsara

4.2 (338 reviews)

23 recommendations

AUTOsist

AUTOsist is a cloud-based fleet maintenance management solution for businesses of all sizes and types. Key features include maintenance tracking and reminders, inspection checklists, work orders, fuel tracking, parts inventory tra...Read more about AUTOsist

4.7 (146 reviews)

23 recommendations

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Azuga Fleet

Azuga Fleet offers a comprehensive fleet tracking system that combines GPS, dash-mounted cameras, vehicle diagnostics, and driver rewards to enhance safety and efficiency. The system tracks and analyzes every aspect of vehicle and...Read more about Azuga Fleet

4.3 (264 reviews)

15 recommendations

OptimoRoute

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endles...Read more about OptimoRoute

4.6 (153 reviews)

10 recommendations

eTrucks

What Is eTrucks? eTrucks is a collection of the fastest, easiest, and most reliable compliance & operation solutions – for fleets. We can help you upgrade your routing, tracking, ELDs & other telematics, IFTA & compliance report...Read more about eTrucks

4.7 (3 reviews)

10 recommendations

EROAD

EROAD is a cloud-based solution that enables businesses to streamline processes related to fleet management, tax reporting, maintenance scheduling and more. It helps managers locate drivers and assets across locations, record vehi...Read more about EROAD

4.4 (105 reviews)

7 recommendations

Force Fleet Tracking

Force Fleet Tracking (formerly Force by Mojio) is a smart GPS vehicle tracking solution designed for small business fleets with 2 to 30 (or more) vans, cars, or light trucks. Track your vehicles live on a map, keep tabs on your dr...Read more about Force Fleet Tracking

4.7 (74 reviews)

7 recommendations

Cigo

As a last-mile management solution, Cigo is a cloud-based solution that streamlines service and delivery operations for businesses within furniture, appliance, pharmacy, grocery, construction, industries by providing integrated co...Read more about Cigo

4.9 (14 reviews)

7 recommendations

Locus Dispatch Management Platform

Locus.sh is a real-world-ready AI-driven dispatch and transport management platform helping enterprises convert their logistics fulfillment from a cost center to a revenue generator by enabling excellence in logistics. Locus powe...Read more about Locus Dispatch Management Platform

4.6 (41 reviews)

6 recommendations

Cetaris

Cetaris Fleet is a cloud-based solution that helps businesses streamline maintenance operations for vehicles through data capturing and analysis. Key features include fleet maintenance, preventative maintenance, inventory manageme...Read more about Cetaris

4.8 (23 reviews)

5 recommendations

EMDECS

EMDECS is a cloud-based fleet management software solution. It caters both to repair shop management and users seeking fleet maintenance capabilities. For users seeking fleet management solutions, EMDECS provides preventive m...Read more about EMDECS

4.3 (19 reviews)

4 recommendations

IntelliShift

IntelliShift is the ONLY fleet intelligence platform that enables businesses with fleets of vehicles and heavy equipment to EASILY access ALL fleet operations data from a single platform. IntelliShift's solutions are designed to ...Read more about IntelliShift

4.5 (82 reviews)

1 recommendations

High Point GPS

High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and...Read more about High Point GPS

4.7 (3 reviews)

1 recommendations

Wise Systems

Wise Systems builds autonomous dispatch and routing software that uses machine learning to continuously improve fleet efficiency and customer service across last-mile operations in food, beverage, courier, energy, field service, a...Read more about Wise Systems

No reviews yet

1 recommendations

Verizon Connect

Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps...Read more about Verizon Connect

Whip Around

A powerful yet intuitive fleet maintenance system, Whip Around helps you keep your entire fleet safe, compliant, and on the road. The Whip Around fleet management platform connects every point of the vehicle and equipment mainte...Read more about Whip Around

Route4Me

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a r...Read more about Route4Me

Quickbase

Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems. Here's why Quickbase i...Read more about Quickbase

Buyers Guide

Last Updated: March 16, 2023

Delivery scheduling software is critical for delivery-based businesses. These systems offer efficiency, accountability and critical insight for delivery scheduling and management. Properly designed schedules and driver monitoring tools help delivery organizations optimize routes, make deliveries on time and maximize fuel usage.

Many delivery scheduling software capabilities are often packaged into larger fleet management systems. These comprehensive systems provide tools for managing critical tasks besides delivery scheduling, including vehicle maintenance management, billing and invoicing and delivery dashboard management.

This Buyer's Guide highlights the delivery scheduling software market and pinpoints critical features to help you determine the best system for your needs.

Here's what we'll cover:

[What Is Delivery Scheduling Software?

](#definition)Common Features of Delivery Scheduling Software

[Benefits of Delivery Scheduling Systems

](#benefits)[What Type of Buyer Are You?

](#buyer-types)Market Trends to Understand

What Is Delivery Scheduling Software?

Delivery scheduling software supports calendar management for delivery schedules. The software also helps drivers and dispatchers manage delivery assignments. And due to the driving-intensive nature of these operations, delivery scheduling software also often includes route optimization that enables drivers to meet deliveries on time and lower fuel usage.

Delivery-based organizations have two primary options to choose from based on the breadth of capabilities they need. These two different types of software are:

  • Stand-alone scheduling. There are plenty of scheduling-specific software options. These systems aren't necessarily built for managing delivery optimizations, but they might be the best option for start-ups or smaller businesses moving to software for the first time. Some of these scheduling-based systems might provide more advanced operational features, but their primary function is creating, organizing and managing calendars.

  • Full delivery management suite. Formal fleet management systems are a great fit for supporting the day-to-day needs of delivery management. These systems offer numerous capabilities outside of just route planning, including managing maintenance, driver schedules, payroll and accounting and more.

Common Features of Delivery Scheduling Software

Regardless of which software you put on your schedule to checkout, be sure it offers these core features:

Scheduling

Make efficient schedules for drivers and vehicle inspections. Ensure that drivers have a mobile device that provides them the delivery instructions. It should also have RFID and barcode scanning to track products and deliveries, while GPS tracking in the vehicle will allow the office to track movements.

Route optimization

Use real-time GPS and traffic data to create the easiest and most fuel-efficient delivery routes. This will keep expenses low, reduce driver fatigue and ensure timely deliveries.

Inventory management

Digitize the manual process of tracking product inventory so that supplies don't run out.

Billing and invoicing

Use the billing and invoice creation feature as an independent solution or integrate it with your accounting system to accurately track all transactions.

Delivery dashboard

Get a snapshot of the status of all recent, open and scheduled deliveries. Drill down to specific driver deliveries to spot trends and get a holistic review of performance.

Delivery notifications

Notify customers upon completion of delivery. Mark the order complete on mobile site/app so that back office knows status of job.

Benefits of Delivery Scheduling Systems

One great benefit of delivery scheduling software systems (and most all modern fleet management software) is GPS tracking and the many newfound efficiencies and increased safety, productivity, and transparency it enables.

Our research found that telematics provides tons of positive benefits for fleet-based, driving-oriented organizations like delivery businesses. The benefits come from telematics systems recording and relaying real-time data about vehicle locations and driving metrics. This data can be analyzed and used to establish performance benchmarks for safe and efficient driving best practices.

Benefits-of-Telematics-Enabled-Software

Revenue-Boosting Benefits of Telematics-Enabled Software for Fleet Organizations

With real-time routing and optimized scheduling, delivery drivers are more likely to meet drop-off times and get more drops done in a day. And organizations can save on operational costs in the long run with reduced fuel costs via greater efficiency.

What Type of Buyer Are You?

There are a few primary types of buyers who are looking to adopt delivery scheduling software capabilities. These buyers include:

  • Manufacturers delivering inventory to stores or selling products directly to consumers.

  • Retailers looking to support delivery of products bought either in-store or online.

  • Restaurants looking to support their own food delivery operation with software.

  • Courier organizations selling delivery services.

  • Third party logistics (3PL) operations completing shipping and/or order fulfillment for contracted businesses.

These different types of delivery scheduling software buyers have unique needs based on the nature of their operations.

Market Trends to Understand

While you might strictly be in the delivery management space, it's important for you to maintain a familiarity and understanding of technology developments and best practices in the general fleet management space. You never know when you might come across new software capabilities that will knock even more off your operational costs:

Environmental awareness and sustainability practices for fleet organizations. Awareness and support for environmentally friendly and carbon-neutral/positive operations continues to grow. And organizations of all shapes and sizes need to take notice. For delivery management businesses, employing fuel use-boosting scheduling and routing software will show favorably with potential clients and help you go a long way in pleasing constituents concerned with corporate social responsibility (CSR).

Individual/combined driver metrics and reporting dashboards. There aren't many fleet management systems on the market today that don't offer some level of in-depth reporting and analytics capabilities for quantifying driver performance. Valuable driving metrics like average speed (relative to local speed limits), acceleration and braking monitoring and severity of turning measurements enable safe driving monitoring. And keeping track of the average number of deliveries made on time helps delivery organizations determine efficiencies and create accountability for drivers.

Mobile devices. Pretty much every delivery driver in your organization has a mobile device. Whether that's a personal device or one issued to them by your business, these devices are critical in maximizing efficiency for all modern fleet organizations. For that reason, mobile applications have risen to offer strong value add-ons for fleet/delivery software. These apps enable drivers to stay in contact with dispatchers, communicate with other drivers and clients/customers and complete critical operations while in the field.

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