# Best Courier Software - 2026 Reviews & Pricing

> Find the best Courier Software for your organization. Compare top Courier Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/fleet-management/courier-comparison

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# Best Courier Software of 2026

Updated July 1, 2026

On this page

1.  Popular Comparisons
2.  Buyers Guide
3.  Related Software

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121 results

### Compare Products

Showing 1 - 25 of 121 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

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**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
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**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/)

4.95

[(20)](https://www.softwareadvice.com/fleet-management/cigo-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

As a last-mile management solution, Cigo is a cloud-based solution that streamlines service and delivery operations for businesses within furniture, appliance, pharmacy, grocery, construction, industries by providing integrated communication tools to bridge the gap between dispatch, drivers, and customers. Features include route optimization, delivery dispatching, real-time SMS and email tracking, review management, e-commerce management, incident management, reporting, and more. With Cigo, dispatchers can optimize routing using real-time GIS data and create simplified routes using an integrated route builder. Dispatchers and drivers are able to communicate efficiently by creating one channel of communication between the office and field staff. Cigo's iOS and Android apps streamline service operations by allowing drivers to complete routes with the assistance of navigators, log partial or complete payments, snap photos and reports incidents, and more. Cigo enhances the customer experience by allowing customers to track the status of their orders using SMS/email order updates and by providing customers with the ability to submit feedback over delivery service using an SMS/email review system. For e-commerce management, Cigo provides a built-in e-commerce solution that utilizes white-labeling, workflow automation, brand management, zonal scheduling, and online payment processing to complete business operations, online. Cigo fully integrates with any third-party POS or TMS system to provide one comprehensive system.... [Read more](https://www.softwareadvice.com/fleet-management/cigo-profile/)

### Best rated features:

Third-Party Integrations

5.0

Real-Time Monitoring

5.0

Route History

5.0

Self Service Portal

5.0

[See all features](https://www.softwareadvice.com/fleet-management/cigo-profile/#key-features)

### Basic

$299.00/month

[See full pricing details](https://www.softwareadvice.com/fleet-management/cigo-profile/#pricing-and-plans)

[Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/)

4.67

[(389)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/)

Best for:Delivery Tracking

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Elite EXTRA: The Complete Last-Mile Logistics Platform Elite EXTRA is designed for businesses that rely on fast, accurate, and reliable deliveries. By combining route optimization, dispatch tools, third-party fleet integrations, and automated returns, Elite EXTRA ensures every delivery is a smooth, cost-effective experience. Key Benefits & Features: Optimized Delivery Routes: See an interactive, color-coded timeline of all routes to maximize efficiency and minimize travel time. Driver Guidance & Mobile Tools: Provide drivers with turn-by-turn directions, delivery instructions, and proof-of-delivery capture for better accountability. Integrated 3PL Network: Access national third-party fleets to extend your delivery reach without additional fleet investment, all managed in one dashboard. Seamless Returns Workflow: Automate the return process with dashboards, customer portals, and policy-driven approvals to reduce manual intervention. Operational Visibility & Reporting: Monitor KPIs, delivery success rates, and driver performance with intuitive dashboards to make informed decisions quickly. With Elite EXTRA, businesses reduce inefficiencies, cut operational costs, expand their delivery footprint, and improve customer satisfaction in every interaction.... [Read more](https://www.softwareadvice.com/fleet-management/elite-extra-profile/)

### Best rated features:

Quotes/Estimates

5.0

SMS Messaging

5.0

Route Management

5.0

Status Tracking

5.0

[See all features](https://www.softwareadvice.com/fleet-management/elite-extra-profile/#key-features)

### Base Pricing \*All quotes are customized to meet specific terms\*

$24.00/month

All pricing is customized to meet specific company needs. While pricing shown may be base pricing, features added and customized development may require additional fees. Please contact Elite EXTRA for a custom quote.... [Read more](https://www.softwareadvice.com/fleet-management/elite-extra-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/fleet-management/elite-extra-profile/#pricing-and-plans)

[eLogii](https://www.softwareadvice.com/scm/elogii-profile/)

4.75

[(55)](https://www.softwareadvice.com/scm/elogii-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

eLogii is the leading Route Optimization platform for Distribution and Field Service Businesses. eLogii is the best fit for businesses with more than 10 vehicles and 100+ daily orders / visits. Hundreds of businesses worldwide switched to eLogii and have seen on average 50% reduction in operating costs. eLogii is the best fit for distribution or field service businesses with more than 10 vehicles and 100+ daily orders / visits. eLogii is the leading Route Optimization platform for Distribution and Field Service Businesses. Some of the key features of eLogii include: - Automated route planning and optimisation for your delivery or field-service tasks - Live task ETAs, real-time driver tracking, and automatic task status updates - Simple and intuitive iOS and Android Driver App - Digital Proof-of-Delivery, including signature and feedback collection, and barcode scanning - Seamless customer communication with SMS and/or email notifications... [Read more](https://www.softwareadvice.com/scm/elogii-profile/)

### Best rated features:

Shipping Labels

5.0

Customizable Forms

5.0

Food Delivery Dispatching

5.0

Performance Metrics

5.0

[See all features](https://www.softwareadvice.com/scm/elogii-profile/#key-features)

[Routific](https://www.softwareadvice.com/retail/routific-profile/)

4.90

[(144)](https://www.softwareadvice.com/retail/routific-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Routific is a cloud-based fleet management solution for small and mid-sized businesses. Key features include key route optimization factors such as time windows, stop durations, vehicle types, vehicle capacities and lunch breaks. Routific allows users to store information related to customers and delivery. Users can view optimized routes on an interactive map, and delivery addresses can be validated in cases of discrepancies such as multiple addresses for one stop. GPS coordinates can also be used to define a stop. Routific is able to track a driver’s real-time location and update customers with an estimated time of arrival for their deliveries. Our solution can also capture customer signatures as proof of delivery. Routific provides delivery driver reporting that tracks the fleet’s delivery performance. A route optimization API supports integration with existing systems. The solution is available on a monthly subscription basis and support is provided via phone, email and chat.... [Read more](https://www.softwareadvice.com/retail/routific-profile/)

### Best rated features:

Electronic Signature

5.0

SMS Messaging

5.0

Alerts/Notifications

5.0

Multi-Location

5.0

### Worst rated features:

Mobile Signature Capture

3.0

[See all features](https://www.softwareadvice.com/retail/routific-profile/#key-features)

### Free Forever

$0.00/month

Free up to 100 orders a month. After that, subscriptions start at $150 a month. All plans include: - Unlimited drivers and vehicles - Unlimited dispatchers - Intelligent route optimization - Driver mobile apps - Real-time GPS tracking - Customer notifications via email - Delivery tracker - Proof of delivery... [Read more](https://www.softwareadvice.com/retail/routific-profile/#pricing-and-plans)

### Tier 1

$150.00/month

Flat fee per month, with per-order pricing and volume discounts for maximum flexibility: 100 to 1,000 orders a month: $150 1,001 to 2,000 orders a month: Add 15c per order 2,001 to 3,000 orders a month: Add 13c per order 3,001 to 5,000 orders a month: Add 10c per order 5,001 to 10,000 orders a month: Add 8c per order 10,000 to 20,000 orders a month: Add 5c per order 20,001 to 50,000 orders a month: Add 3c per order Above 50,000 orders a month: Talk to us!... [Read more](https://www.softwareadvice.com/retail/routific-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/retail/routific-profile/#pricing-and-plans)

[Radaro](https://www.softwareadvice.com/fleet-management/radaro-profile/)

4.96

[(28)](https://www.softwareadvice.com/fleet-management/radaro-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Radaro is a route planning software designed to help businesses connect with drivers to optimize last-mile deliveries and services. Key features include real-time in-field email escalations, barcode scanning, automatic customer email and SMS communications, job restrictions based on skill sets, net promoter scores (NPS) feedback options and shift bidding. Administrators can utilize AI-enabled tools to view the expected time arrival (ETA) of drivers and receive delivery confirmations in real-time. Radaro offers a transit label scanning feature, which allows teams to create a driver chain of custody and monitor inventory updates. Additionally, supervisors can create, allocate and handle jobs and track product deliveries on a unified interface. Radaro offers an application programming interface (API), which lets stakeholders integrate the system with several existing applications including warehouse management systems (WMS), transportation management systems (TMS) and booking tools. Pricing is available on request and support is extended via knowledge base, FAQs, phone, email and an online contact form.... [Read more](https://www.softwareadvice.com/fleet-management/radaro-profile/)

### Best rated features:

Real-Time Analytics

5.0

Work Order Management

5.0

Shipment Tracking

5.0

Mobile Signature Capture

5.0

### Worst rated features:

Cash on Delivery

4.0

[See all features](https://www.softwareadvice.com/fleet-management/radaro-profile/#key-features)

[Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/)

4.79

[(72)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

TransVirtual is a cloud-based transport management system (TMS) designed to boost productivity and operational efficiency. From consignment creation to delivery and invoicing, TransVirtual centralises management, automation, and tracking on a single platform. The TMS boasts enterprise-level features for businesses of all sizes, including full track and trace capabilities, GPS tracking, route optimisation, item-level scanning, and more.... [Read more](https://www.softwareadvice.com/retail/transvirtual-profile/)

### Best rated features:

Label Printing

5.0

Rate Management

5.0

Customer Portal

5.0

Fleet Management

5.0

[See all features](https://www.softwareadvice.com/retail/transvirtual-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/retail/transvirtual-profile/#pricing-and-plans)

[Onro](https://www.softwareadvice.com/fleet-management/onro-profile/)

5.0

[(11)](https://www.softwareadvice.com/fleet-management/onro-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Onro is an AI Courier Software where AI agents support and enhance delivery operations 24/7, working alongside logistics teams to automate dispatching, sorting, routing, driver coordination, and real-time customer experience throughout the entire delivery lifecycle. Onro is designed for courier companies, delivery services, last-mile delivery providers, logistics organizations, distributors, and e-commerce delivery businesses that need a scalable system to manage and grow their operations. Onro brings together all essential tools required to run end-to-end courier workflows, including order creation, dispatch management, warehouse and hub operations, route planning and optimization, driver management, customer communication, live tracking, financial processes, and overall delivery execution. Courier and delivery operations involve multiple roles and moving parts that must work in sync for successful fulfillment. Customers, dispatchers, drivers, and recipients all play a role in ensuring smooth delivery flow. Without a centralized platform, these processes often become fragmented across disconnected tools and manual coordination. Onro solves this by unifying all delivery workflows into a single courier management system built specifically for logistics operations. Onro AI agents extend this capability by actively participating in day-to-day delivery operations. They collaborate with logistics teams to reduce manual effort across dispatching, routing, customer communication, and delivery management. Onro Key Features and Functionality: - Onro AI Agents: Intelligent AI agents that operate alongside logistics teams 24/7, supporting courier workflows by reducing repetitive manual tasks and assisting with operational coordination. - Dispatch Dashboard: A centralized control panel for managing delivery operations, including order creation, route planning, automated dispatching, real-time driver monitoring, and full operational visibility. - Driver Mobile App: A dedicated application for drivers to execute deliveries efficiently, update statuses, collect Proof of Delivery (POD), manage Cash on Delivery (COD), and stay connected with dispatch in real time. - Customer Web Portal: A self-service platform for business clients to place single or bulk orders, track shipments, manage delivery details, process online payments, and access full delivery information in one place. - Customer Mobile Apps: White-labeled mobile applications for individual or business customers to create delivery requests, track shipments live, receive notifications, and manage their delivery experience directly from their smartphones. - Onro Scanner App for Warehouse Operations: A scanning-based tool designed for hub and warehouse workflows that enable inbound scanning, sorting, package handling, and chain-of-custody tracking across facilities. - Shopify Integration: Connect Shopify stores directly with Onro to automate order flow into courier operations, reducing manual handling and speeding up fulfillment. - WooCommerce Integration: Integrate WooCommerce stores with Onro to automatically sync orders into delivery workflows and simplify e-commerce logistics management. - Delivery Aggregator and POS Integrations: Seamlessly connect with delivery platforms, POS systems, and external business tools to automatically receive and process orders within the courier system. - Real-Time Operational Visibility: Monitor deliveries, drivers, routes, and performance metrics from a unified dashboard with live tracking and operational insights. Onro is built to support courier businesses at every stage of growth, from on-demand and same-day delivery providers to next-day courier services and enterprise logistics networks managing large-scale operations. Onro’s mission is to help courier and delivery businesses operate more intelligently with AI agents assisting their teams 24/7.... [Read more](https://www.softwareadvice.com/fleet-management/onro-profile/)

### Best rated features:

Recurring Tasks

5.0

Driver ETA

5.0

VIN Lookup

5.0

Employee Management

5.0

### Worst rated features:

Order Entry

4.0

Generative AI

4.0

[See all features](https://www.softwareadvice.com/fleet-management/onro-profile/#key-features)

### Business

$239.00/month

It includes: 1,500 Included Deliveries Driver App Dispatcher Panel Admin Dashboard Customer API White-Label Tracking Page All Essential Courier Features Order Management Dispatch and Delivery Management Real-Time Tracking Customer Management Delivery Notifications Reporting and Analytics... [Read more](https://www.softwareadvice.com/fleet-management/onro-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

It includes: Everything in Business Custom Fields Onro Scanner App Onro AI Agents Automated Route Planning Advanced Route Optimization Multi-Warehouse Call Masking Custom Domains Driver Sign Up (In Driver App) White-Label B2B Invoicing White-Label Customer Portal White-Label Customer App White-Label Driver App... [Read more](https://www.softwareadvice.com/fleet-management/onro-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/fleet-management/onro-profile/#pricing-and-plans)

[Digital Waybill](https://www.softwareadvice.com/scm/digital-waybill-profile/)

4.84

[(19)](https://www.softwareadvice.com/scm/digital-waybill-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Digital Waybill is an on-premise and web-based courier platform that helps improve and streamline delivery and dispatch operations. Designed for small to large enterprises, it enables businesses to automate real-time processes, receive live updates and quickly communicate order details with drivers. Digital Waybill’s key features include GPS dispatch tracking, transportation management, billing, notifications for courier status/proof of delivery, label printing, smart routing and recurring order management. Its two-way dispatch and e-dispatch module includes online order entry, auto-filling of forms and one-click desktop icons, which simplifies processes for customers. Also, the software allows businesses to maintain flexible pricing for different map zones, different package types and driver commissions as per distance. Digital Waybill allows real-time integration with QuickBooks, which helps with reporting. It comes with mobile applications for iOS and Android devices. It is available on a monthly subscription and extends customer support via email, phone and online chat.... [Read more](https://www.softwareadvice.com/scm/digital-waybill-profile/)

### Best rated features:

Routing

5.0

Parcel Shipping

5.0

API

5.0

Third-Party Integrations

5.0

### Worst rated features:

GPS

4.0

[See all features](https://www.softwareadvice.com/scm/digital-waybill-profile/#key-features)

### Unlimited

$309.00/month

### Ultimate

$439.00/month

### Enterprise

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/scm/digital-waybill-profile/#pricing-and-plans)

[OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/)

4.64

[(263)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/)

Best for:Live Driver Tracking

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows. OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. With efficient routes, businesses can realize significant time savings and increase the capacity of existing teams. OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done. Gain insights into organizational performance with actionable analytics, monitor employee performance, and automatically generate reports. You can create weekly schedules for drivers with various constraints such as date range and order type on tasks, improving workflows across the organization. Additionally, managers can import orders from CSV/Excel files and store customer information for future reference. OptimoRoute Driver app supports popular navigation apps such as Google Maps, Waze, Here, Garmin, and more. OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial. Pricing is available on annual subscriptions.... [Read more](https://www.softwareadvice.com/fleet-management/optimoroute-profile/)

### Best rated features:

For Restaurants

5.0

Demand Forecasting

5.0

Alerts/Notifications

5.0

Status Tracking

5.0

### Worst rated features:

Customizable Forms

3.0

[See all features](https://www.softwareadvice.com/fleet-management/optimoroute-profile/#key-features)

### Lite

$35.10/month

Up to 700 orders

### Pro

$44.10/month

Up to 1000 orders

### Custom

Custom

Pricing available upon request

Thousands of orders

[See full pricing details](https://www.softwareadvice.com/fleet-management/optimoroute-profile/#pricing-and-plans)

[Delivery Suite](https://www.softwareadvice.com/scm/delivery-suite-profile/)

4.80

[(15)](https://www.softwareadvice.com/scm/delivery-suite-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

DeliverySuite is a transportation management system (TMS) that helps dispatchers establish an efficient system to manage orders, deliveries and drivers. Built with the most up-to-date technology and simple web-based access, Deliverysuite TMS eliminates the need for expensive server hosting and management. Its warehouse management system (WMS) is a highly configurable warehousing software designed specifically for ease of use without jeopardizing workflow, volume or mission. Utilizing a powerful warehouse management system (WMS) design architecture, DeliverySuite WMS’s modular functionality and pricing model allows any organization to deploy a warehouse solution regardless of size and scale as their business processes change over time.... [Read more](https://www.softwareadvice.com/scm/delivery-suite-profile/)

### Best rated features:

Delivery Tracking

5.0

Scheduling

5.0

Order Tracking

5.0

Mobile Access

5.0

### Worst rated features:

Alerts/Notifications

2.0

Inventory Management

3.0

3PL Management

3.0

[See all features](https://www.softwareadvice.com/scm/delivery-suite-profile/#key-features)

[Dispatch Science](https://www.softwareadvice.com/fleet-management/dispatch-science-profile/)

4.89

[(9)](https://www.softwareadvice.com/fleet-management/dispatch-science-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Dispatch Science is a SaaS Route Optimization and Transportation Management System for middle and last-mile delivery companies with fleets of 25 to 1,000 drivers. It includes order entry, rating & pricing, dispatching, advanced route optimization, driver’s mobile app, billing & customer payments, driver settlements, reporting, and much more. End customers can choose between an self-serve web portal or a mobile app for order-entry. They receive real-time delivery tracking, email and SMS notifications with predictive ETAs along with integrations to a multitude of shippers. Dispatch Science offers a wide-range of dispatching capabilities. Its signature Automated Dispatch uses advanced algorithms to match and assign delivery orders to the best available driver while accounting for pickup and delivery windows, vehicle weight and space requirements, service level commitments, and a host of other customer or driver constraints. For drivers, native Android and iOS apps are included. These leverage customizable pick-up and delivery workflows, optimized routes, barcode scanning, signature and photo proof of delivery, chat, and self-serve access to commissions and earnings. Business leaders appreciate the dashboard with live analytics, while audit capabilities offer the complete visibility of past events and statuses. Dispatch Science is HIPAA compliant and includes enterprise-grade security, reliability and scalability. Dispatch Science integrates with QuickBooks and offers an open API.... [Read more](https://www.softwareadvice.com/fleet-management/dispatch-science-profile/)

### Best rated features:

Customer Portal

5.0

Geofencing

5.0

Scheduling

5.0

Driver Management

5.0

### Worst rated features:

Reporting/Analytics

4.0

Driver ETA

4.0

Shipment Tracking

4.0

Billing & Invoicing

4.0

[See all features](https://www.softwareadvice.com/fleet-management/dispatch-science-profile/#key-features)

[Detrack](https://www.softwareadvice.com/crm/detrack-profile/)

4.68

[(97)](https://www.softwareadvice.com/crm/detrack-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

A feature-rich, cost-effective delivery management platform. Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. Features at glance: - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs Every Subscription Includes: - Manager dashboard and mobile app - where managers and dispatchers can access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface to complete vehicle checks, receive and complete jobs and capture proof of delivery - Scanner app - sort and manage parcels with ease Key Benefits: Save time, reduce operating costs, and boost productivity with Detrack. - Eliminate manual dispatch processes Remove manual processes and focus on growing your business with easy-to-use job allocation, route planning, and dispatching tools. - Real-time visibility of your entire fleet See exactly where every driver is and track job progress as it happens. Make informed decisions on the fly and respond to changes without endless phone tag. - Simplified, predictable pricing Choose a feature-rich plan that’s right for you and deliver with the confidence of predictable monthly or annual billing. - Keep customers in the loop Reduce ‘Where's my order?’ calls with automated SMS, WhatsApp and email notifications. Create branded customer communications, tracking links, and proof of delivery. - Up and running in under an hour No complex setup, expensive hardware, or lengthy training. Most businesses are fully operational within their first day, and often within an hour. Integrations: Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly. Orders sync automatically. Customers get notified instantly. Drivers receive jobs in real-time. Some of our most popular native integrations include Shopify, WooCommerce, Xero, MYOB and Twilio. The Detrack API and Detrack Connect middleware are also available at no extra cost on all our plans, so that all your systems can be connected and talk to each other. Our customers: No matter your industry, if you deliver goods or need to track your vehicles in real-time, Detrack will get you moving in the right direction. We have been playing a part in the success of fleets large and small for over 10 years and some of our customers include: - E-commerce and retailers - Construction and building suppliers - Logistics and distribution providers - Food and beverage suppliers - Automotive specialists - Field services and trades Take Us For A Test Drive It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.... [Read more](https://www.softwareadvice.com/crm/detrack-profile/)

### Best rated features:

QuickBooks Integration

5.0

SMS Messaging

5.0

For Freight Operations

5.0

Alerts/Escalation

5.0

### Worst rated features:

Real-Time Reporting

1.0

Inventory Management

3.0

[See all features](https://www.softwareadvice.com/crm/detrack-profile/#key-features)

### Annual Pro Plan

$26.00/year

For businesses wanting to boost their last mile delivery Per vehicle / month Billed annually $312

### Monthly Pro Plan

$29.00/month

Billed Monthly at $29 per vehicle

### Enterprise Plan

Custom

Pricing available upon request

Ideal for large fleets requiring a tailored last mile delivery solution CUSTOM For larger fleets (30+ vehicles)... [Read more](https://www.softwareadvice.com/crm/detrack-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/crm/detrack-profile/#pricing-and-plans)

[GSMtasks](https://www.softwareadvice.com/retail/gsmtasks-profile/)

4.71

[(35)](https://www.softwareadvice.com/retail/gsmtasks-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

GSMtasks is a fleet management solution that helps organizations plan multi-stop routes, handle business vehicles and track on-site workers. Key features include courier optimization, food delivery management, fleet analytics, task scheduling and automated routing. The integrated field service management system enables employees to collect and store clients’ data in a centralized repository, update task lists and capture customers’ electronic signatures. Using GSMtasks' route and task optimization module, managers can plan routes for deliveries, assign tasks to drivers and calculate the estimated time to complete a task. Additionally, delivery agents can utilize the mobile applications to view, track and edit active jobs using Android and iOS devices. GSMtasks comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Magento, Shopify, Intuit QuickBooks, WooCommerce, Google Maps and more. Pricing is available on a monthly subscription and support is extended via online measures.... [Read more](https://www.softwareadvice.com/retail/gsmtasks-profile/)

### Best rated features:

Location Tracking

5.0

Activity Tracking

5.0

Maintenance Scheduling

5.0

Status Tracking

5.0

### Worst rated features:

Automated Scheduling

3.0

[See all features](https://www.softwareadvice.com/retail/gsmtasks-profile/#key-features)

### Essential per user

$14.00/month

This plan is tailored for the essential needs of fleet management. It allows for the scheduling of recurring tasks. All GSMtasks pricing plans offer unlimited tasks.... [Read more](https://www.softwareadvice.com/retail/gsmtasks-profile/#pricing-and-plans)

### Professional

$19.00/month

This plan is designed to help businesses support their customers. It offers all features in the "Essential per user" plan plus additional features such as route optimization and white-label email notifications.... [Read more](https://www.softwareadvice.com/retail/gsmtasks-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

This is a fully customized plan based on number of employees and unique business needs. It offers all the features in the Professional plan.... [Read more](https://www.softwareadvice.com/retail/gsmtasks-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/retail/gsmtasks-profile/#pricing-and-plans)

[NextBillion.ai](https://www.softwareadvice.com/fleet-management/nextbillion-ai-profile/)

4.75

[(12)](https://www.softwareadvice.com/fleet-management/nextbillion-ai-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

NextBillion.ai is a unified geospatial platform that empowers businesses to build, scale, and manage their own mapping ecosystems, and harness AI to optimize for every use case and region. Maps have always been made for individual end users; they’ve never been built from the ground up specifically for enterprise operations and applications. NextBillion.ai is evolving the mapping landscape by addressing this market gap with bespoke, scalable, enterprise-grade mapping solutions that change how organizations think about and utilize their location data. We realize that every organization operates within its own context and market dynamics. By processing each client’s organizational and region-specific data through artificial intelligence systems, NextBillion.ai is able to capture hyperlocal nuances and effectively address unique business-specific requirements. Rather than providing an identical solution to all of our clients, we offer bespoke geospatial experiences that account for contextual needs, from detailed apartment complex layouts and mall entry/exit points to analyzing local driving behaviors and supporting 15+ regional languages. NextBillion.ai’s solutions are powered by OpenStreetMap and supplemented by powerful in-house custom APIs. Map data operations are greatly simplified by our capability to seamlessly integrate proprietary and 3rd-party data. These components work together to deliver powerful, pertinent, always-updated custom maps. Our solutions and services are relevant to any organizations that are dependent on location data. This covers a large number of businesses across a spectrum of verticals, including on-demand delivery, e-commerce, ride hailing, logistics, fleet management, government, emergency services, etc. We have created an entirely new market segment: Map Data Management as a Service (MDaaS). We provide end-to-end map data solutions for collecting, curating, and maintaining geospatial data relevant to business use cases. We’re capable of seamlessly merging proprietary and 3rd-party data to enable quick and painless custom data layer management. Our frequent update intervals and devoted support teams keep maps precise and up to date, while our ability to collect data on numerous modes of transportation across a variety of localities ensures relevance to the use case at hand. We’re also responsible for decentralizing mapping technology. In short, we aim to be for maps what Linux was for the PC. The long-term implications of this would be widespread changes in the use, development, and maintenance of maps.... [Read more](https://www.softwareadvice.com/fleet-management/nextbillion-ai-profile/)

### Best rated features:

Labeling

5.0

Routing

5.0

Dispatch Management

5.0

Shipping Management

5.0

### Worst rated features:

Emergency Dispatch

4.0

Route History

4.0

Trip Logs

4.0

[See all features](https://www.softwareadvice.com/fleet-management/nextbillion-ai-profile/#key-features)

### Basic

$500.00/month

[See full pricing details](https://www.softwareadvice.com/fleet-management/nextbillion-ai-profile/#pricing-and-plans)

[Gomove](https://www.softwareadvice.com/fleet-management/gomove-profile/)

5.0

[(3)](https://www.softwareadvice.com/fleet-management/gomove-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Gomove is a world-class delivery management software for businesses of all sizes. Easily create your delivery routes, track your fleet, communicate with your customers, and get proof of delivery! Our all-in-one delivery solution ensures on-time deliveries and seamless communication between you, your drivers, and your customers. In addition, Gomove's automatic planning module eliminates the need for back-and-forth emails or phone calls to customers. Instead, customers can simply select their availability from anywhere, at any time. Our industry-leading software is packed with features to protect your company during deliveries. Mistakes will happen and being protected is key. Gomove also offers advanced features such as route optimization, real-time tracking, and data analysis, helping businesses save time, reduce costs, and increase profitability. Whether you are a small business with a few deliveries a day or a large enterprise with hundreds of deliveries, Gomove is the perfect solution for managing your delivery operations. Do you want to know what a 5-stars review on google for your outstanding delivery service feels like?... [Read more](https://www.softwareadvice.com/fleet-management/gomove-profile/)

### Best rated features:

Scheduling

5.0

Surveys & Feedback

5.0

Delivery Tracking

5.0

Routing

5.0

### Worst rated features:

Driver Management

4.0

[See all features](https://www.softwareadvice.com/fleet-management/gomove-profile/#key-features)

### Basic

$99.00/month

[See full pricing details](https://www.softwareadvice.com/fleet-management/gomove-profile/#pricing-and-plans)

[Bringoz](https://www.softwareadvice.com/fleet-management/bringoz-profile/)

4.80

[(5)](https://www.softwareadvice.com/fleet-management/bringoz-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Bringoz is a cloud-based solution designed to help carriers and shippers manage processes related to route planning, dispatching, asset sharing and resource allocation. Key features include 3PL management, demand planning, third-party integration, customer surveys, route optimization and order management. Teams using Bringoz can send notifications to clients about the information gathered by tracking routes, drivers and packages for providing visibility into operations and increasing customer satisfaction. Based on driver score, service ratings and customer surveys, businesses can gain insights into customer experience and facilitate decision making for improving sales performance. Additionally, the platform enables enterprises to handle incomplete tasks and delays for identifying as well as eliminating risks. Bringoz comes with an application programming interface (API) for facilitating integration with existing CMS, eCommerce platforms, POS, ERP and web applications. Support is extended via documentation and online chat.... [Read more](https://www.softwareadvice.com/fleet-management/bringoz-profile/)

### Best rated features:

Activity Dashboard

5.0

Demand Forecasting

5.0

Reporting & Statistics

5.0

GPS

5.0

[See all features](https://www.softwareadvice.com/fleet-management/bringoz-profile/#key-features)

### Basic

$1,200.00/month

[See full pricing details](https://www.softwareadvice.com/fleet-management/bringoz-profile/#pricing-and-plans)

[Dispatch](https://www.softwareadvice.com/product/443276-Dispatch-Connect/)

4.63

[(101)](https://www.softwareadvice.com/product/443276-Dispatch-Connect/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Dispatch: Delivery Intelligence Redefined Dispatch helps enterprises orchestrate their delivery operations with confidence. Combining intelligent logistics software with a managed national network of drivers, Dispatch's flagship platform, DispatchOne, gives companies full control and visibility across every delivery touchpoint. Dispatch provides the infrastructure layer for modern logistics—enabling end-to-end coordination of orders, routing, billing, and fulfillment in one platform. With AI-powered orchestration and enterprise-grade flexibility, Dispatch empowers businesses to deliver reliably, at scale, and with measurable impact. Strategic Benefits: -Complete Visibility: Real-time ETAs, analytics, and proactive insights -Reliable Fulfillment: National network of professional drivers for consistent coverage -Smart Orchestration: AI that predicts, routes, and optimizes performance -Enterprise Integration: Built to fit complex operations and multi-location delivery networks Dispatch gives organizations the intelligence and reliability to exceed customer expectations and deliver operational excellence.... [Read more](https://www.softwareadvice.com/product/443276-Dispatch-Connect/)

### Best rated features:

Order Entry

5.0

Live Driver Tracking

5.0

Recurring Tasks

5.0

For Freight Operations

5.0

### Worst rated features:

Geographic Maps

4.0

[See all features](https://www.softwareadvice.com/product/443276-Dispatch-Connect/#key-features)

### Custom Pricing

Custom

Pricing available upon request

The Dispatch platform, DispatchOne, integrates seamlessly with your existing ERP, TMS, CRM, and eCommerce systems to unify your delivery operations. It gives you real-time control, streamlined workflows, happier customers, and increased sales.... [Read more](https://www.softwareadvice.com/product/443276-Dispatch-Connect/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/product/443276-Dispatch-Connect/#pricing-and-plans)

[DelivApp](https://www.softwareadvice.com/fleet-management/delivapp-profile/)

4.70

[(10)](https://www.softwareadvice.com/fleet-management/delivapp-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

DelivApp is an on-demand delivery management software designed to help restaurants, delivery companies, and dark kitchens handle delivery logistics from a single platform. Key features include route history, dispatch management, live driver tracking, route optimization, territory management, two-way communication, and order management. Teams using DelivApp can process and distribute orders, receive alerts and track couriers in real-time. The application enables organizations to monitor the pulse of businesses on an hourly, daily, and monthly basis and receive detailed reports to gain insights into business performance. Additionally, it allows customers to track order status, view courier movements, and leave feedback. DelivApp helps delivery partners manage delivery pricing based on region and distance, compensate couriers on the basis of custom metrics, performance and customer ratings. Mobile applications for Android and iOS devices are also offered, allowing users to remotely manage business activities.... [Read more](https://www.softwareadvice.com/fleet-management/delivapp-profile/)

### Best rated features:

Driver Management

5.0

Customer Portal

5.0

Third-Party Integrations

5.0

Shipping Management

5.0

### Worst rated features:

Routing

4.0

Mobile Alerts

4.0

Driver ETA

4.0

[See all features](https://www.softwareadvice.com/fleet-management/delivapp-profile/#key-features)

### Multiple plans

$999.00/month

Based on volumes

[See full pricing details](https://www.softwareadvice.com/fleet-management/delivapp-profile/#pricing-and-plans)

[Track-POD](https://www.softwareadvice.com/retail/track-pod-profile/)

4.65

[(140)](https://www.softwareadvice.com/retail/track-pod-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Track-POD is a single-dashboard solution to all of your last-mile logistics challenges. 1. Optimize thousands of deliveries and collections at once. 2. Print shipping labels and scan barcodes for orders and items. 3. Document partial delivery and overdelivery for B2B logistics. 4. Customize Proof of Delivery template and share live tracking links with customers. 5. Access 2 years of analytics, driver stats, and built-in reports. 6. Deliver in full & on time, every time. Thanks to the intuitive interface of our web and mobile apps, we can guarantee same-day implementation and smooth integration with your systems.... [Read more](https://www.softwareadvice.com/retail/track-pod-profile/)

### Best rated features:

Emergency Dispatch

5.0

Employee Management

5.0

Route History

5.0

Status Tracking

5.0

[See all features](https://www.softwareadvice.com/retail/track-pod-profile/#key-features)

### Advanced

$49.00/month

Billed annually

### Advanced Plus

$69.00/month

Billed annually

### Ultimate

$89.00/month

Billed annually

[See full pricing details](https://www.softwareadvice.com/retail/track-pod-profile/#pricing-and-plans)

[Deliforce](https://www.softwareadvice.com/fleet-management/deliforce-profile/)

4.50

[(12)](https://www.softwareadvice.com/fleet-management/deliforce-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Deliforce is a cloud-based delivery tracking and management solution. The solution is used by organizations of all sizes across industries such as manufacturing, retail and pharmacy. Deliforce allows users to assign tasks to agents with a deadline. Agents get notifications for new tasks along with contact details, and delivery notifications are sent to the customers via phone call or SMS. Customers also receive a tracking link to track the agent whenever pickup or delivery task are initiated. Agents can collect proof of delivery such as customer images or signatures. Features such as route optimization and agent reports are also included. Deliforce provides a dashboard for managers to view statistics of completed, delayed and on-going tasks, distance traveled by agents and fuel consumed. The solution can be integrated with applications such as Zapier, Slack and Google Maps. Pricing is per agent per month and support is provided via an online ticketing system.... [Read more](https://www.softwareadvice.com/fleet-management/deliforce-profile/)

### Best rated features:

Delivery Tracking

5.0

[See all features](https://www.softwareadvice.com/fleet-management/deliforce-profile/#key-features)

### Basic

$10.00/month

[See full pricing details](https://www.softwareadvice.com/fleet-management/deliforce-profile/#pricing-and-plans)

[DispatchTrack](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/)

4.54

[(34)](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

DispatchTrack is the leading end-to-end software for last mile logistics, and services over 60 million deliveries per year for companies ranging from 3 to 3000+ trucks. Companies in industries such as furniture/appliances, 3PL, building supplies, food distribution, grocery delivery, medical supplies, and auto-parts use DispatchTrack to provide excellent delivery service experiences and to optimize their operations. DispatchTrack is especially known for ease of use and simple rollouts. Despite being a complex and comprehensive end-to-end solution, customers have rolled out DispatchTrack to hundreds of locations in just a few weeks. Our dedicated customer success staff works with you hand-in-hand to make these rollouts successful. Our NPS score of 70 shows that customers love the long-term relationships we develop and truly be their partners. Key features include operational excellence components such as state-of-the-art route optimizer, mobile app for drivers, real-time dashboard to give 360-degree visibility, billing & settlement for drivers, and customer service components such as customer self-scheduling, real-time order tracker, time window and ETA notifications via phone, email and text to customers. We also support your COVID operations through contact-free pickup and delivery functionality. DispatchTrack integrates seamlessly with ERP, finance, and telematics systems via CSV, API, XML, JSON or EDI.... [Read more](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/)

### Best rated features:

Order Management

5.0

Reporting/Analytics

5.0

Shipment Tracking

5.0

Proof of Delivery

5.0

[See all features](https://www.softwareadvice.com/fleet-management/dispatchtrack-profile/#key-features)

[PathRoute](https://www.softwareadvice.com/fleet-management/pathroute-profile/)

1.0

[(1)](https://www.softwareadvice.com/fleet-management/pathroute-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

PathRoute is a cloud-based route management and optimization solution for SMBs. It is suitable for retailers, restaurants, laundry services, distributors, plus other businesses that offer delivery services. PathRoute is designed to help businesses operate efficiently by providing cost-efficient route options. It is accessible on mobile devices and provides optimized multi-stop routes for delivery drivers. Businesses can choose to upload address lists as CSV files or input data directly into the PathRoute platform. Additionally, real-time tracking for all deliveries and stops is available. Route progress and additional notes can also be added or viewed. This solution can integrate with Google Maps and use real-time traffic data for route optimization. Pricing for PathRoute is on a monthly or yearly subscription basis and dependent on the number of monthly routes. Support is available via email and online guides.... [Read more](https://www.softwareadvice.com/fleet-management/pathroute-profile/)

### Best rated features:

Dispatch Management

3.0

Route Optimization

3.0

[See all features](https://www.softwareadvice.com/fleet-management/pathroute-profile/#key-features)

[Onfleet](https://www.softwareadvice.com/fleet-management/onfleet-profile/)

4.58

[(96)](https://www.softwareadvice.com/fleet-management/onfleet-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Onfleet is a cloud-based fleet management solution that offers route optimization, auto-dispatching, delivery analytics and customer communications. iOS and Android apps provide real-time driver tracking, proof of delivery, chat and more features. Onfleet supports deliveries in multiple countries around the world, in industries ranging from grocery and prepared meals to parcels, furniture, courier, pharmacy and others. Onfleet provides users with various filters and search capabilities such as text, time, or status-based queries for finding drivers, customers and pickup/delivery tasks. The solution also features an internal communication platform that enables users to communicate with staff members and get real-time updates on specific jobs. A custom reporting and analytics engine is also provided that enables users to analyze various metrics. Pricing is on a monthly subscription basis. Support is available via email, FAQs and an online knowledge base.... [Read more](https://www.softwareadvice.com/fleet-management/onfleet-profile/)

### Best rated features:

Alerts/Notifications

5.0

Shipment Tracking

5.0

Real-Time Notifications

5.0

Proof of Delivery

4.9

### Worst rated features:

Barcode/Ticket Scanning

1.0

Customer Management

3.0

Reporting/Analytics

3.0

Electronic Signature

3.5

[See all features](https://www.softwareadvice.com/fleet-management/onfleet-profile/#key-features)

### Launch

$599.00/month

Unlimited users

### Scale

$1,299.00/month

### Enterprise

$2,999.00/month

[See full pricing details](https://www.softwareadvice.com/fleet-management/onfleet-profile/#pricing-and-plans)

[Route4Me](https://www.softwareadvice.com/fleet-management/route4me-profile/)

4.46

[(411)](https://www.softwareadvice.com/fleet-management/route4me-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a route for them. Users can also track driver progress on routes in real-time and manually move customers from one route to another. Users can plan routes to fit daily, weekly, monthly, seasonal or on-demand schedules. Routes can be round trip, round trip with set time restrictions or designed to end anywhere. Route4Me includes a "command center," where users can see an overview of their entire company. Drivers and vehicles can be reassigned to different routes and drivers can make notes. Route4Me is available for a flat monthly subscription rate. Mobile apps are available for Android and iOS.... [Read more](https://www.softwareadvice.com/fleet-management/route4me-profile/)

### What users love

-   Efficient and flexible route planning
-   Responsive and helpful support team
-   Intuitive and user-friendly interface

### To take in mind

-   Cumbersome address input and editing

### Best rated features:

API

5.0

Technician Management

5.0

Fleet Management

5.0

Activity Dashboard

5.0

### Worst rated features:

Online Ordering

2.0

Electronic Signature

2.3

CRM

2.3

Barcoding/RFID

3.0

[See all features](https://www.softwareadvice.com/fleet-management/route4me-profile/#key-features)

### Route Optimization

Custom

Pricing available upon request

### Business Optimization

Custom

Pricing available upon request

### Enterprise Optimization

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/fleet-management/route4me-profile/#pricing-and-plans)

[OnTime 360](https://www.softwareadvice.com/retail/ontime-360-profile/)

4.27

[(37)](https://www.softwareadvice.com/retail/ontime-360-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

OnTime 360 is a delivery management solution that enables businesses to streamline processes related to dispatching, order tracking, scheduling, barcode scanning and more. It provides mobile applications for Android and iOS devices for professionals to collect signatures and attach parcel images as per requirements. OnTime 360 helps businesses generate time sheets to calculate payroll and track vehicle maintenance schedules, packages, drivers or routes. It lets users generate custom invoices, import client or shipping data in Microsoft Excel and CSV formats, handle workflows and communicate with dispatchers via emails or text messages. Additionally, customers can utilize the online portal to view order history, print shipping labels and manage addresses. OnTime 360 comes with an application programming interface (API), which allows businesses to integrate the system with several third-party systems. The solution is available on monthly subscriptions and support is extended via documentation, videos, phone and other online measures.... [Read more](https://www.softwareadvice.com/retail/ontime-360-profile/)

### Best rated features:

Self Service Portal

5.0

Live Driver Tracking

5.0

Mobile Alerts

5.0

Activity Tracking

5.0

### Worst rated features:

Reporting/Analytics

3.0

Route Optimization

3.5

[See all features](https://www.softwareadvice.com/retail/ontime-360-profile/#key-features)

### Start

$99.00/month

### Grow

$249.00/month

### Scale

$499.00/month

[See full pricing details](https://www.softwareadvice.com/retail/ontime-360-profile/#pricing-and-plans)

1

[2](https://www.softwareadvice.com/fleet-management/courier-comparison/?page=2)[3](https://www.softwareadvice.com/fleet-management/courier-comparison/?page=3)[4](https://www.softwareadvice.com/fleet-management/courier-comparison/?page=4)[5](https://www.softwareadvice.com/fleet-management/courier-comparison/?page=5)

## Popular Comparisons

[

Shippo vs ShipStation

](https://www.softwareadvice.com/scm/shippo-profile/vs/shipstation/)[

Parcel Tracker Mailroom vs Notifii Track

](https://www.softwareadvice.com/fleet-management/notifii-profile/vs/parcel-tracker-mailroom/)[

OptimoRoute vs Route4Me

](https://www.softwareadvice.com/fleet-management/optimoroute-profile/vs/route4me/)[

Metrobi vs Elite EXTRA

](https://www.softwareadvice.com/fleet-management/elite-extra-profile/vs/metrobi/)[

eShip vs Dispatch

](https://www.softwareadvice.com/compare/370719-eship/vs/443276-Dispatch-Connect/)[

Onfleet vs Tookan

](https://www.softwareadvice.com/fleet-management/onfleet-profile/vs/tookan/)

Today's courier and parcel delivery businesses must effectively leverage technology to achieve business success. Customers expect to track the status of their packages; drivers expect in-route GPS tracking providing them the quickest way to get from delivery to delivery; and managers need to track and analyze performance data to optimize their operations.

Courier software enables businesses to achieve success by providing excellent customer experiences while optimizing operations to limit setbacks and make more deliveries in a day.

But there are lots of courier software options out there. And not all systems will be a fit for your business. For example, some systems might be heavy on the customer portal and delivery tracking features, which isn't a fit for many courier businesses. Read on to learn about the options out there for your courier software.

In this guide, we'll cover:

[What Is Courier Software?](#WhatIsCourierSoftware)

[Common Features of Courier Software](#CommonFeaturesofCourierSoftware)

[What Type of Buyer Are You?](#WhatTypeofBuyerAreYou)

[Benefits of Adopting Courier Software](#BenefitsofAdoptingCourierSoftware)

[Market Trends to Understand in Courier Software](#MarketTrendstoUnderstandinCourierSoftware)

## What Is Courier Software?

Courier software is the backbone of parcel delivery businesses. These systems assist with the delivery of parcels across every stage of the journey. This includes receiving the parcels to ship, loading parcels into the appropriate vehicle(s) for delivery, tracking the vehicles once the delivery is out and completing the delivery within the parameters requested.

Many courier systems provide a wide array of tools and capabilities for managing the entire delivery process as well as [delivery fleets](https://www.softwareadvice.com/fleet-management/). Some courier software systems are specialized for specific stops along the life cycle of a delivery. It's important to do your due diligence when selecting the right software for your business.

Regardless of what you choose, your new courier software should enable you to:

-   Better track delivery vehicles
    
-   Pinpoint the location of specific parcels
    
-   Improve the customer experience by achieving delivery times
    

## Common Features of Courier Software

Courier software and other delivery management systems provide users with the tools necessary to manage the key components of a parcel delivery operation. Key features include:

[Delivery scheduling](https://www.softwareadvice.com/fleet-management/delivery-scheduling-comparison/) **and dispatch**

Schedule one-off and recurring deliveries. Optimize delivery drivers' schedules relative to the location between consecutive delivery locations. House them in a shared calendar so that management can get a snapshot of the business.

[Routing](https://www.softwareadvice.com/fleet-management/route-planning-comparison/)

Strategically route delivery drivers on the most efficient route for the job at hand and reduce fuel costs in the process.

**Mobile communication**

Connect with drivers in the field throughout the day. Communicate any changes in delivery details.

**GPS tracking**

Track the status of delivery vehicles. Leverage driver location to assign emergency jobs to those located closest. Monitor safe driving practices.

**Reporting and analytics**

Track routes, vehicle usage and other key metrics to optimize workflows, deliveries and other operational processes.

**Customer management**

Leverage valuable customer information to optimize marketing and retention strategies.

**Electronic signature**

Enable drivers to capture customer signatures confirming proof of delivery.

**Parcel management**

Maintain a database of parcels in possession for delivery. Assign barcodes to the items being delivered so they can easily be identified with a barcode scanner.

**Customer portal**

Offer customers the ability to build out a detailed login/landing page where they can schedule and set details for deliveries, check the status on current deliveries, view quotes and pay balances, and look at their request history.

Let's take a closer look at the five must-have features for your new courier software:

**Scheduling and dispatch**

Scheduling and dispatch capabilities are the backbone of your courier and delivery management system. As you can see in the example below, your scheduling process and tools not only get the delivery on the books—these features enable you to store critical details regarding the customer and the delivery.

_Example of scheduling and dispatch capabilities via OnTime360_

**Routing**

Accurate routing tools help your deliverers get where they need to go as fast as possible. Real-time routing provided directly to drivers' mobile devices is a must-have for your new system.

_Example of a mobile routing capability via getswift_

**Mobile communication**

Courier operations must remain agile throughout the day. That's why mobile communication is such a key component of delivery management software. And we're not just talking about calling and texting. The ability to send important information via a shared platform is vital for dispatching deliverers and meeting customer needs.

_Example of mobile communications via FleetComplete_

**GPS tracking**

GPS tracking enables dispatchers see a big picture view of all their assets in the field. This allows them to make smarter decisions in case of emergency deliveries, since they have the exact location of everyone in their fleet.

_Example of GPS tracking via CTX Software_

**Reporting and analytics**

Reporting and analytics tools provide the information necessary for back offices to make informed business decision that benefit the operation. This could be on a delivery-by-delivery basis or in terms of a total process or operational change.

_Example of courier reporting and analytics via Onfleet_

## What Type of Buyer Are You?

There are different considerations to keep in mind when selecting your courier software based on the unique components of your delivery business. Some of these distinctions include:

**Small business.** These buyers work for small businesses moving beyond manual calendars and paper-based delivery orders. They want to add delivery management capabilities to automate tedious manual processes and remove human error from their operation.

**Direct business.** These buyers work for delivery organizations that have in-house couriers. They are looking to switch to a new system to achieve greater operational efficiency and stay ahead of the competition.

**Contract business.** These buyers work for delivery organizations that contract out couriers. They need specialized courier software for contract workers to easily get onboard their system and access delivery requests and other critical information.

**Enterprise business.** These buyers work for large organizations. They may have multiple fleets of drivers across various areas. The integration of systems and data is most important so that they can have a big picture and drill-down view of the business.

## Benefits of Adopting Courier Software

Regardless of which type of buyer you are, the benefits that these system bring your organization are similar across the board. These benefits include:

**Increased transparency.** Courier reporting tools give operators, deliverers and customers unparalleled transparency into their organization. GPS-enabled dashboards provide operators with an accurate view of the location of deliverers and status of their deliveries. This transparency also applies to customers—who are able to see real-time status of their deliveries—and includes business analytics to give operators what they need to make better informed business decisions.

**Newfound organization.** Many smaller delivery organizations adopt courier software to replace their previously used and inefficient manual methods. These include manually updating spreadsheets and sharing vital information with couriers via call and text. Courier software will provide newfound organizational benefits that allow manager and everyone else in the organization to spend more time working to improve the business rather than working to keep their heads above water.

**Improved customer experiences.** By operating more efficiently and enabling accurate transparency into the status of deliveries, courier businesses are able to provide great customer experiences. Many systems also offer customer portals and online scheduling so that repeat customers can save time with their deliveries by drawing on previously stored details.

## Market Trends to Understand in Courier Management

**Mobile apps.** Many courier software systems on the market provide mobile apps for both workers in the field as well as senders and recipients. Leveraging GPS-tracking capabilities enables courier operations as well as package senders and receivers to view real-time updates on the status of deliveries. Customer-enabled apps often support the ability for users to schedule deliveries from the app as well as make payments and change delivery details. Delivery-focused apps offer one centralized place to view detailed information about all their deliveries scheduled for that day.

**Internet of things (IoT).** The underlying mobility of courier operations makes these businesses a prime candidate for adoption of IoT capabilities. This technology helps connect organizations and gathers valuable data in an organized and effective manner. Data is gathered from mobile devices used by couriers as well as any sensors on the vehicles they use. The data gathered by these IoT capabilities can unlock newfound operational efficiencies for businesses to cut operational costs and better serve customers.

### Related Courier Software

-   [Dropshipping Software](https://www.softwareadvice.com/scm/dropshipping-comparison/)
-   [Food Service Distribution Software](https://www.softwareadvice.com/distribution/food-and-beverage-distribution-software-comparison/)
-   [Order Entry Software](https://www.softwareadvice.com/scm/order-entry-comparison/)
-   [Order Fulfillment Software](https://www.softwareadvice.com/scm/order-fulfillment-software-comparison/)
-   [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/)
-   [Parcel Audit Software](https://www.softwareadvice.com/category/4776-parcel-audit/)
-   [Returns Management (RMS) Software](https://www.softwareadvice.com/returns-management/)
-   [Shipment Tracking Software](https://www.softwareadvice.com/shipment-tracking/)
-   [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/)