Djubo 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Djubo

4.6

(55)

Pricing

Starting at $46.00 per month

About Djubo

DJUBO StarSight is a cloud-based reputation management solution that caters to hospitality businesses of all sizes and offers tools for review generation, review monitoring and competitor analysis.

DJUBO StarSight’s dashboard displays information about hotel reviews and ratings that are collected from various third-party websites such as Trivago, Cleartrip and MakeMyTrip. The solution allows backend staff to analyze customer feedback and respond to negative reviews.

DJUBO StarSight offers sentiment analysis, which allows hotel management to identify the number of reviews that are positive or negative. Additionally, hotel managers can analyze customer feedback by categorizing reviews using machine learning and natural language processing filters. DJUBO StarSight also provides a graphical representation of overall market trends, which helps users to compare their hotel performance with competitors.

Services are provided on a monthly subscription basis and customer support is offered through an online knowledge base.

Djubo Screenshots

Djubo Pricing and Plans

Starting price: $46.00 per month

Free Trial

Free Version

Small Hotelier

$46.00

flat rate, per month

Plan includes:

DJUBO CRS
DJUBO Instaconnekt

Growing Hotelier

$77.00

flat rate, per month

Plan includes:

DJUBO CRS
DJUBO Direct Book
DJUBO Insight
DJUBO Instaconnekt

Pro Hotelier

$132.00

flat rate, per month

Plan includes:

DJUBO CRS
DJUBO Direct Book
DJUBO Fireball
DJUBO Insight
DJUBO Instaconnekt
DJUBO PMS

Master Hotelier

Pricing available upon request

Plan includes:

DJUBO Agentconnekt
DJUBO Cerebrum
DJUBO CRS
DJUBO Direct Book
DJUBO Fireball
DJUBO Insight
DJUBO Instaconnekt
DJUBO PMS
DJUBO Starsight
DJUBO Web Check-in

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Djubo Features

Features of Djubo
Activity Dashboard
Billing Rate Management
Booking Management
Catering Management
Channel Management
Competitive Analysis
CRM
CRM Integration
Customer Database
Customer Support
Dashboard
Data Synchronization
Dynamic Pricing
Electronic Payments
Employee Management
Extended Stay
Forecasting
For Hospitality Industry
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Experience Management
Housekeeping Management
Inventory Management
Marketing Automation
Mobile Access
Monitoring
Multi-Property
Negative Feedback Management
Online Booking
Point of Sale (POS)
Price Optimization
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Reporting/Analytics
Reporting & Statistics
Reservations Management
Response Management
Revenue Management
Review Monitoring
Review Notification
Reviews Management
Room Booking
Sales Reports
Sentiment Analysis
Single Property
Social Promotion
Social Sharing
Spa/Activity Management
User Management
Visual Analytics
Yield Management

Djubo Integrations

PayPal

Meta for Business

Djubo User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

27%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.2

Functionality

4.4

Verified

Reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2018

The perfect option for our property

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been able to really identifiy which channel works for us and which doesnt. This platform has given us the ability to really maximise where required. The layout of the platform is perfect for us and is very quick to use. Really recommend this platform highly to small prpoerties who want to make a difference.

Cons:

Please keep adding more, it is definitly capable of growing but the limitations in the features at the moment is the hold back.

ketut Y.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Reviewed May 2023

The most easy system

Every thing what we need is there... All djubo future is very help for us

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ferry easy to use and simple system very recomended

Cons:

The apps is very important, because this make our staff easy to find the booking on their own phone

Rahul G.

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

Worst Customer Service : Once they sell it to you, they don't respond

I will never recommend anyone or use it ever again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel

Cons:

The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of.

Chrissy K.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed May 2023

Overall good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, to adjust the rate plan and to have a look on daily hooking.Report can be customised and detailed.

Cons:

Slow response reply rate from customer service.

Harish S.

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2016

Perfect tool for budget hotels.

Djubo is a perfect tool, especially for a budget hotel like ours. The support is very proactive and efficient. There has been constant updates to the Djubo platform and every incremental update adds a lot of value to the existing product. Gone are the days when we had to manage our rates and inventory manually on all the OTAs that we are listed. Addition of Insight tool is one of the best features of the entire Djubo platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Insight tool provides all the business reports that we had to compile manually. The entire Djubo platform is easy to use and very intuitive. Connection with most important OTAs is a very big plus point. The support including training staff are super effective and very proactive. Addition of PMS and constant updates to the platform is another big plus.

Cons:

Ability to add promotions is missing from this software. This is one of the biggest negatives. Another issue is not being able to provide a free upgrade or downgrade of room type to the guest.

Vendor Response

Hello Harish, Thank you for appreciating our system. As you are aware, we are working on a lot of these features and you should be seeing them added to DJUBO in a couple of months. Have made a note of your points and updated the team once again. Regarding the reliability of the post-stay thank you mails, our support team will be getting in touch with you about it in a little while. That should not be happening. Once again, we really appreciate the inputs. Have a great day!

Replied September 2016

Athul S.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Easy to use channel manager

Djubo reduced our workload by 90% in updating rates and availability on various OTAs. Makes it easy to get reports and data, prompt notifications and reminders. Billing and POS solutions are also included in their package.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Djubo is our to channel manager for our properties. We found Djubo to be easy to use and their customer support top notch. We have had a few cases of connectivity issues which are negligible. They also have a lot of add ons for productivity like booking engine, revenue reports and forecasts etc.

Cons:

Connectivity issues with a few OTAs and most importantly Airbnb compatibility as they do not have a proper solution for Airbnb yet and it is expected to be solved by API connection with Airbnb.

Reasons for choosing Djubo

Features

Abu K.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Overall pretty great. Some small issues

Great customer support. No matter the time of day staff are always happy to help. I find there are some issues with correct rates flow through to booking engines but every time this has come up as a problem the professional and kind staff have been there to help. I think the interface could be a bit more user friendly but once you know your way around it is quite easy to use. Overall we are very satisfied with the product djubo has provided us with. Thank you

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clear layout of day by day bookings. Easy to book out rooms directly. Once you find the room rates section it's really easy to update

Cons:

It's sometimes difficult to find exactly what you are looking for ie. room rates and room set up. I think these options should be easily accessible from the front page rather than having to search for the manage property section and then look for the area you want. Also the website provided by djubo only allows people to book directly if they have an Indian phone number - it should accept all numbers

Krishna Raja T.

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2016

Good product with not so good support team

Very good product and ever improving product. Definitely recommended Very good product and ever improving product. Definitely recommended

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Android app .

Cons:

Customer service executives do not respond to any requests promptly. We need to remind them repeatedly to get the job done . Not many OTA especially FOREIGN OTA are NOT configured in this channel manager.

Vendor Response

Hello Krishna, Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/ Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing. We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise. Thank you and have a great day! :)

Replied September 2016

R P T.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Value for Money

Support staff is ok. rest all is good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rate Mapping is the best amongst all other software and daily report.

Cons:

Inventory management. You cannot view inventory like that in STAAH.

Gautam R.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed December 2016

Reduced workforice cost by automation increased efficiency and inventory available increasing profit

2014 was my first year in the hospitality business and as time passed the workload increased and being a startup I was handling most of the work myself. Things like online promotions, marketing, OTA in addition to customer relations and employee satisfaction quality of our product etc. It was getting difficult for me to single-handedly manage all this so I decided to partner with DJUBO and they have really helped me. The majority of my workload has been cut down as they manage my room inventory in real time automatically and also my front office is centralized and hence I don't need to personally inform staff about the upcoming bookings payment status category of rooms etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

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