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eWay-CRM vs Redtail CRM

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Updated February 11, 2026

eWay-CRM vs Redtail CRM: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$20.00

per month

$39.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
For Small Businesses
4.69
CRM
4.62
Shared Contacts
4.62
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Contact Database
4.67
Contact Management
4.53
Document Storage
4.50
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Integrations
TeamViewer
TeamViewer
Microsoft Outlook
Microsoft Outlook
Tableau
Tableau
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Nitrogen
Nitrogen
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Pros / Cons
  • eWay-CRM helps me keep customer records, communication, and project data in one controlled place. Since it runs inside Outlook, it’s easy for the team to follow consistent processes without switching tools.
  • The need to constantly switch between the old eWay desktop version and the new eWay Online, as not all functions work due to the installation on our server required for the accounting system integration.
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  • It also integrates well with industry-specific tools, and the built-in document management is really useful.
  • I don’t like how slow it runs, really—you take it for a quick spin and end up waiting on every single screen, feels like it’s catching its breath each time.
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Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
4/ 5
Value for Money
Highest performing feature
in the comparison
4.4/ 5
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
3.9/ 5
Functionality
Highest performing feature
in the comparison
4.3/ 5
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad