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Josh P.
Advisor, 7 years
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Updated January 28, 2026
Front vs Hiver: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00
per month
$19.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Calendar Management
5.0
Real-Time Monitoring
5.0
Collaboration Tools
4.95
See All
Collaboration Tools
5.0
Inbox Management
4.84
Email Management
4.80
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Integrations
See All
See All
Pros / Cons
- It's consistency across browsers and devices, making applications accessible on desktops, mobile devices, and tablets.
- It relies a lot on complex rules to send different emails to different views, but the filters don't reliably work which ends up creating issues for the core use case of the product
Read more
- Hiver is a highly useful AI platform that allows for easy ticketing and integration of email, communication channels, and online collaboration.
- AI Assignment is still learning due to which there are incorrect assignments.
Read more
Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
