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Josh P.
Advisor, 7 years

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Updated February 5, 2026
Google Contacts vs Zendesk Sell: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$19.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Contact Database
4.70
Search/Filter
4.65
Shared Contacts
4.63
See All
Email Management
4.67
Contact Management
4.60
Contact Database
4.50
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Integrations
See All
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Pros / Cons
- Google Contacts is simple and clean, syncs instantly across devices, and makes managing and searching contacts easy.
- Sometimes when I update a label, the system takes a while to acknowledge the change.
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- The software is good in managing sales, I like the report making which you can use to create a report that can be exported for offline reading and analyzing of sales data
- Cannot use it alone, it has to integrate with other Zendesk products, but only with Zendesk products. And customisation can be a real headache, as it needs to be completely setup before getting its full potential.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5in the comparison
4/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5in the comparison
4.1/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5in the comparison
4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad