Gorgias vs HelpDesk: Which is best for you?

Automations help route tickets, trigger responses, and handle repetitive tasks instantly, freeing up our team to focus on more complex issues.

There are many options to customize filtered views but this basic one is missing and hasn't been added - which seems counterproductive.

The Help Desk provides reliable and supportive assistance, ensuring most issues are resolved in a timely and professional manner. While there are areas that could be improved, such as proactive follow-ups and broader technical knowledge, the overall experience is positive and contributes significantly to smooth operations.

Sometimes when I paste a copied message and space all the paragraphs correctly, it doesn't look the same after sending it to the client.