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Gorgias vs NinjaOne: Which is best for you?
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Pricing available upon request
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Features
- Automations help route tickets, trigger responses, and handle repetitive tasks instantly, freeing up our team to focus on more complex issues.
- There are many options to customize filtered views but this basic one is missing and hasn't been added - which seems counterproductive.
- People like the straightforward look and the natural way the tasks are designed, which helps to make monitoring, remote access, patching, and other tasks very easy even when the number of computers to be maintained is very big.
- The thing I like the least about NinjaOne is the limited reporting customisation within NinjaOne, and there is quite a steep learning curve to fully understand the user interface as it is quite complex.
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Recommendations
