Guardhouse 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Guardhouse

4.9

(24)

Pricing

Pricing available upon request

About Guardhouse

Guardhouse is a cloud-based workforce management system developed exclusively for security companies. If you have an employee roster and need to manage scheduling, attendance and payroll, Guardhouse offers a fully automated solution that will reduce manual data entry errors and eliminate administrative burdens.

Guardhouse Screenshots

Guardhouse Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Guardhouse Features

Popular features found in Workforce Management
Attendance Tracking
Automated Scheduling
Budgeting/Forecasting
Compliance Management
Employee Management
Payroll Management
Performance Management
Reporting/Analytics
Self Service Portal
Skills Tracking
Time Off Management
Timesheet Management
More features of Guardhouse
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Audit Management
Audit Trail
Billing & Invoicing
Client Portal
Clock In/Out
Compliance Tracking
Contract/License Management
Customer Database
Customizable Forms
Customizable Reports
Data Import/Export
Document Storage
Employee Database
Employee Scheduling
Employee Time Tracking
Event Management
GPS
Historical Reporting
Labor Forecasting
Mobile Access
Mobile Alerts
Monitoring
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Safety Incident Management
Scheduling
Security Management
Service History
Sick Leave Tracking
Status Tracking
Task Scheduling
Third-Party Integrations
Time & Attendance
Time Off Requests
User Profiles
Vacation/Leave Tracking
Visitor Management
Workflow Management
Workforce Management

Guardhouse Integrations

MYOB Business

Xero

Guardhouse User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.8

Verified

Reviewer

Security and Investigations

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Highly Recommend

I enjoy using Guardhouse and working with the GH Team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites. The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.

Cons:

As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.

Reasons for switching to Guardhouse

We outgrew the previous product we were using and Guardhouse is tailored to the Security Industry.

Lee R.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for more than 2 years

Reviewed November 2025

Industry focused system, with amazing customer service

I have used other systems that have had several similar features to the guardhouse system but this system has been developed with our industry in mind which gives it the advantage on other systems that are designed as a one size fits all industries. The personal touch has been amazing from day one the support has been second to none with the whole team making themselves available for full training or a chat when needed to resole minor issues. I have no intention of moving anywhere else as I do not belive there is such a security focused and customer friendly applicatin on the market.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support has been a breath of fresh air, after using other companies who were non existent when it came to afetr sales support.

Cons:

The only Con for us is the system sometimes can be glitchy and have bugs but Guardhouse have a great feedback board where issues can be raised are explored by the developers to fix the issues.

Reasons for choosing Guardhouse

expensive and not complety designed for both guarding and events

Reasons for switching to Guardhouse

expensive and not fit for purpose as the parim system was not specifically designed for security companies

Kym W.

Verified reviewer

Security and Investigations

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed October 2024

Problem fixing an issue.

Very pleased with how they kept me in the loop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick results & they kept me updated on the progress.

Cons:

There is nothing to complain about I was looked after all the way.

Marika D.

Verified reviewer

Security and Investigations

2-10 employees

Used daily for less than 2 years

Reviewed November 2025

Game Changer

They are consistently responsive, knowledgeable and genuinely committed to helping us get the most out of the system. Whether it's assisting with setup, troubleshooting or helping us optimise systems their team always goes above and beyond. Their professionalism and customer care are second to none.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guardhouse has been an absolute game-changer for our security operations. The platform is incredibly efficient and user-friendly. From scheduling and roster management to compliance, reporting, and communication, Guardhouse delivers a seamless experience that has significantly improved the way we manage our teams and sites.

Cons:

There is very little to comment on in terms of negatives, as my experience with Guardhouse has been consistently smooth and straightforward.

Reasons for switching to Guardhouse

Due to how expensive our other product was costing us

Micheala M.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for more than 2 years

Reviewed November 2025

A Game-Changer for Our Operations

Overall, Guardhouse has been a reliable and effective platform that has greatly improved the way we manage our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve been using Guardhouse since the end of 2023, and it has significantly streamlined our processes. The system lets us manage scheduling, paysheets and staff and client documents all in one place, while the dashboard provides a clear view of where our staff are on any given day. The team are excellent — always ready to answer questions and help us make the most of the system.

Cons:

Some areas aren’t as customisable as we’d like, though the core functions work really well. Being able to send out contracts/documents directly to staff for signature would definitely be on our wish list.

Reasons for switching to Guardhouse

The scheduling part of the system was too complicated and time consuming.

Belinda A.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2021

Great System and works well with the Security Industry

Generally really good, we have our first and main contact on speed dial and he is always happy to help and answer any queries.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration into our business was smooth, we had and still have ongoing support from the team who are happy and capable to assist with any issues or changes we desire. The system is easy to use and allows us to manage the team effectively from within.

Cons:

Personally I would like to view the rosters over a two week period rather than week view only. If I was able to ask for one thing it would be a two week view.

Reasons for switching to Guardhouse

Tanda was rubbish and didnt perform to our expectations

Michelle R.

Verified reviewer

Security and Investigations

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

Review about Guard House

Its Great , and saves me time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rosters features you can upload rosters weeks in advance

Cons:

The thing that is annoying is that i cant change someone Email address

Reasons for choosing Guardhouse

yes we did as Guard house does everything we need it to do

Mathew B.

Verified reviewer

Security and Investigations

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Guardhouse, a breath or fresh air

Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.

Cons:

There is very little not to like about this system.

Reasons for switching to Guardhouse

Functionality, flexibility, industry understanding.

Jo B.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for more than 2 years

Reviewed November 2025

Amazing platform!

Overall, Guardhouse has been a great tool for improving our efficiency and giving us better oversight across the business. I would 100% recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easy to use, reliable, and makes scheduling and communication much smoother for our team. The Guardhouse team are 100out of 10, always going above and beyond! Most importantly, for our customers, it gives them a clean, professional platform where they can see all the important information that they need.

Cons:

Only a few features took time to get used to, but nothing that affected day to day operations and can't wait to see new features in the new year! Over the years we have been using Guardhouse, there have been some bugs (which you would expect to see) but the team are on it straight away and get these fixed.

Irvine W.

Verified reviewer

Security and Investigations

201-500 employees

Used daily for less than 2 years

Reviewed November 2025

Guardhouse Review