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iorad 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

iorad
iorad
4.7
(59)

Pricing

Starting at $200.00 per month

About iorad

Create step-by-step, interactive tutorials that are shareable in multiple formats in a matter of minutes.

The iorad software offers users to train employees on how to use the different features and also provides guided tutorials about the overall product functionality.

All tutorials can be stored automatically in the iorad cloud and be downloaded as a .pdf file if needed.

iorad Screenshots

0
0

iorad Pricing and Plans

Starting price: $200.00 per month
Free Trial
Free Version

Basic

$200.00

per feature, per month

No plan information available

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    iorad Features

    • Popular features found in Knowledge Management
      Access Controls/Permissions
      Catalog Management
      Collaboration Tools
      Commenting/Notes
      Content Management
      Data Import/Export
      Discussions/Forums
      Document Management
      Self Service Portal
      Text Editing
    • More features of iorad
      Content Creation
      Contextual Guidance
      Customizable Branding
      Customizable Fields
      Data Quality Control
      Engagement Tracking
      Full Text Search
      In-App Training
      Interactive Content
      Knowledge Base Management
      Learning Management
      Multi-Language
      Reporting/Analytics
      Reporting & Statistics
      Self Service Tools
      Visual Analytics
      Widgets

    iorad Integrations

    ServiceNow
    ServiceNow
    Slack
    Slack
    360Learning
    360Learning
    Freshdesk
    Freshdesk
    Slab
    Slab
    Lessonly
    Lessonly

    See all 32 integrations

    iorad User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    69%

    4

    27%

    3

    3%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.5

    Customer support

    5.0

    Functionality

    4.5

    Cyril's profile

    Cyril C.

    Verified reviewer

    Wholesale

    11-50 employees

    Used other for less than 12 months

    Review source

    Reviewed July 2020

    Great Product

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This software is easy to use. All cloud base. It even lets you type the instructions and the system will turn it into voice instructions. But most importantly the customer service and tech support is GREAT!
    Cons:
    It is on the pricing side but worth it. Remember the amount of time it would save you when considering using this product.

    Read More

    MS

    Monica S.

    Verified reviewer

    Insurance

    51-200 employees

    Used weekly for less than 12 months

    Reviewed January 2022

    A must-have for growing companies.

    4

    Awesome! We love it and highly recommend it.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It has been a godsend for sharing processes with internal and external team members. I particularly love having it for our help center because it's been a breeze to add new articles and edit articles. Our whole company just loves the product - we think it's awesome. I make iorads for customers and they love them too - its an easy and great way to share information.
    Cons:
    I wish the desktop feature was a bit more robust. I also wish you could point to multiple features on one slide and version them. Sometimes the step-by-step is overwhelming because each step is captured one by one and that can be multiple pages.

    Vendor Response

    Monica, thanks for your review. Happy to hear your team loves using iorad. We have a new version of our desktop tool in the works - we're excited for its release. As for pointing to multiple areas on one slide - we keep it to one so that learners can focus on one thing at a time. Otherwise it can be a lot to focus on for the learner when there are many "hotspot" areas. If your use case needs this, as a workaround, you can annotate on a screenshot outside of iorad & then capture that screen with iorad to pull into your tutorial. Hope this helps. Feel free to reach out - we're always happy to help & give suggestions or make improvements based on feedback. Glad you are a part of the iorad family.

    Replied January 2022

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    BM

    Blair M.

    Verified reviewer

    Education Management

    51-200 employees

    Used weekly for less than 12 months

    Reviewed January 2022

    Strong tool for interactive tutorials!

    3

    I run our customer ed program, and our users want clear, realistic practice opportunities. iorad solves this problem!

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It's easy to use and to update! I also love how the final product looks, giving our users an authentic tutorial experience.
    Cons:
    I wish it handled screen movement better (e.g. when you click a button and then need to scroll down).

    Vendor Response

    Blair, thanks for your review. Happy to hear that you are finding iorad easy to use & share with others. As far as capturing movement better... each application is coded a little differently and depending on your computer available memory it might just require you to close a few more applications and go a little bit slower through the actions for iorad to properly identify each element. Happy to take a look with you to see what can be done to improve this in the future. Please feel free to reach out. Would love to connect with another fellow CustomerEd colleague!

    Replied January 2022

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    TK

    Teagan K.

    Verified reviewer

    Human Resources

    51-200 employees

    Used daily for less than 6 months

    Reviewed January 2022

    Iorad - Software Review

    4

    I would recommend this product to everyone! Whether it is internal learning or external learning, this is a tool that has helped us tremendously. The Iorad team is great and there are always new updates!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Functionality
    icon
    Pros:
    The text-to-speech option has been incredibly useful and time-saving for our organization. This has been a significant impact to help our team internally and externally to ensure adoption and understanding. The ability to view the Iorad in multiple formats has cut down on work for us, as it meets the need of all users!
    Cons:
    The organization of Iorad's for an entire organization could be more granular. I have also found the desktop version to not be as user-friendly.

    Vendor Response

    Teagan, thanks for your review. Happy to hear your team has gotten a lot of value from using iorad for your training needs. Good news - we are excited to release a new desktop capture version this year. Stay tuned! Thanks for being a part of the iorad family!

    Replied January 2022

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    RS

    Rachel S.

    Verified reviewer

    Computer Software

    10000+ employees

    Used daily for less than 2 years

    Reviewed January 2022

    iorad tutorials aid adoption

    5

    Overall, very happy with iorad. The tool is easy to use and we always receive excellent customer service. Highly recommend!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    iorad's makes it easy to create detailed tutorials which allow users to practice step-by-step transactions as well as printing to PDF for desk-side work instructions. Incorporating iorad tutorials into our training helped prepare our end-users to use and adopt a new ERP system and business processes.
    Cons:
    It would be nice if the app captured key strokes in addition to clicks, but still a great tool without that feature.

    Reasons for choosing iorad

    Price, ease of use, well reviewed.

    Vendor Response

    Rachel, thanks for your review! Thrilled to hear you & the team are getting such good use out of iorad. iorad doesn't capture what content is being entered but what you can do is use our "shortcut" feature or if not a "shortcut" per se you can use the "type" tool itself to simulate keystrokes. For example, the ESC key. If you'd like to learn more, feel free to reach out. Happy to jump on a call and walk you through how this works. Thanks for being a fan of iorad!

    Replied January 2022

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    JJ

    Joshua J.

    Verified reviewer

    Education Management

    51-200 employees

    Used monthly for less than 2 years

    Reviewed January 2022

    No More Screenshots

    5

    It's been great. I can put out training tutorials within minutes. They are easy to share with a direct-link as well as be located on the auto-generated website which can be embedded in most platforms. The interactive portion that forces users to actually perform the actions on "simulated" screenshots is amazing.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love the fact that it automatically creates the tutorial as I go through and perform the task without having to pause and take screenshots.
    Cons:
    The PDF printouts are very useful (especially for some end-users), but I do wish there were some more formatting options for them.

    Vendor Response

    Joshua, thanks for your review. Happy to hear you love iorad and are saving lots of time using it! Thanks for being a fan of iorad!

    Replied January 2022

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    JL

    Jaeson L.

    Verified reviewer

    Telecommunications

    11-50 employees

    Used weekly for less than 2 years

    Reviewed January 2022

    Great tool for knowledge base development

    5

    Overall everything has worked great. Our clients love the step by step tutorials as they’re easy to follow and read.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This product saved myself and the company hours and hours of time documenting all the processes needed for our knowledge base. From the click by click snapshots and the text generated for each, this was truly a time saver
    Cons:
    The only adverse thing I can think of is that there isnt a way to easily “paste” the information step by step into our KB tool. Having to use the html coding to add to our KB was a bit tedious. Would be nice too if there’s a way to link the content to the Kb so it’s a one time update across platforms

    Vendor Response

    Jaeson, Thanks for your review. We're glad to hear its saving you & your company hours while giving you back some time in your day. We integrate with a bunch of Knowledge Management systems and continue to add to the list. Here's the list we currently integrate with: https://www.iorad.com/connectintegrations/plugins Let us know what KB you're using & we're happy to look into it with you to see what the options are to make it easier. Thanks for being a part of the iorad family.

    Replied January 2022

    Read More

    SH

    Sarah H.

    Verified reviewer

    Computer Software

    51-200 employees

    Used weekly for less than 12 months

    Reviewed January 2022

    Great product!

    5

    We have worked closely with Iorad to improve upon needed features that we came across, such as adding copyrights to videos. The support team is always super responsive and willing to work with us to help achieve our goals.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The learning curve for Iorad is almost non-existent; it's incredibly easy to get started, create a video, add text-to-speech, and background music. It's suitable for our content training team to introduce step-by-step learning when onboarding clients onto our platform.
    Cons:
    The text-to-speech voices and the quick find search functionality could be honed a little better!

    Vendor Response

    Sarah, thanks for your review. Love to hear the team enjoys using iorad for your onboarding & training content. Keep on rocking it! Thanks for being a fan of iorad & continuing to provide feedback which helps us to make the product even better!

    Replied January 2022

    Read More

    DS

    Debra S.

    Verified reviewer

    Retail

    201-500 employees

    Used monthly for more than 2 years

    Reviewed January 2022

    My experience with iorad

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    iorad is one of the most unique hands-on learning tools I've come across. It gives our learners a way to simulate and practice tasks that they otherwise wouldn't be able to, unless it were in a realtime situation.
    Cons:
    I feel like it's a bit clunky that the learner has to expand their view of the iorad in Lessonly. We actually have to write directions/prompts for our learners so that they don't just skip over the iorads and/or don't expand the window to get the full experience. I also feel like the written prompts/directions on the side could be made a bit more evident/larger!

    Reasons for choosing iorad

    It was one of the features that pushed us over the edge in signing our contract with Lessonly. :-)

    Vendor Response

    Debra, thanks for your review. Love to hear your team enjoys using iorad to train your learners. A few tips to try: Lessonly has a Wideview mode on the right side menu once the tutorial is embedded, you'll see the menu overlay. Third icon down, just under the trash icon. Additionally, you might try adjusting the image zoom for the embedded player inside of iorad's settings > layout> embedded player> image zoom. Try 50% or 75%. Last tip to try would be selecting a different font style within the Theme settings. Here's how: https://ior.ad/7gXc? Hope these help. Feel free to reach out - we would be happy to jump on a call and show you some more hidden gems. :) Thanks for being a part of the iorad family.

    Replied January 2022

    Read More

    CL

    Carmen L.

    Verified reviewer

    Education Management

    201-500 employees

    Used monthly for more than 2 years

    Reviewed January 2022

    Saves Time

    5

    I love the software.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Functionality
    icon
    Pros:
    The software's ability to copy your actions and automatically add an explanation is a huge timesaver for me. I can make a tutorial for our users in less than 10 minutes.
    Cons:
    It does not let you reorder the steps or combine two tutorials into one. Sometimes editing a step can be frustrating if you want to change where to click.

    Vendor Response

    Hi Carmen, Thanks for your review. We're glad that iorad is saving you so much time. Wanted to let you know, iorad does allow you to re-order your steps. Here's a tutorial how: https://www.iorad.com/player/149135/Move-Steps. Additionally, you can combine 2 tutorials together using the "Import Tutorial" feature. Here's how that works: https://www.iorad.com/player/1780924/Import-tutorial . Feel free to schedule some time with us. We're happy to walk you through the app to show off some of the hidden gems to insure that you get the most out of your iorad experience. :)

    Replied January 2022

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    Showing 1 - 10 of 59 Reviews

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