Jurny 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Jurny

4.5

(43)

Pricing

Starting at $4.00 per month

About Jurny

Jurny is the hospitality industry’s first AI-native property management system (PMS), designed to simplify operations, reduce costs, and scale portfolios without adding staff.

Unlike traditional PMS platforms that rely on clunky integrations and hidden fees, Jurny unifies the entire hospitality tech stack into one intelligent, easy-to-use dashboard.

With Jurny, operators gain access to a complete suite of automation tools powered by its NIA AI engine, including reservation and channel management, dynamic pricing, guest messaging, cleaning coordination, guest verification, smart device control, and review management. Every system is seamlessly connected, eliminating double bookings, sync errors, and manual data entry.

Built for short-term rental operators, boutique hoteliers, and enterprise portfolios, Jurny adapts to your scale. Whether managing 10 or 1,000+ units, you can automate repetitive tasks like front desk operations, housekeeping scheduling, and guest communication—while focusing on revenue growth and guest satisfaction.

Key benefits include:

Unified Operations: Replace multiple tools with one AI-powered dashboard.
Scalable Growth: Expand portfolios without incre...

Jurny Screenshots

Jurny Pricing and Plans

Starting price: $4.00 per month

Free Trial

Free Version

jOS AI

$19.00

per month

Plan includes:

Unified AI Inbox
AI Messaging Translation
NIA AI Auto Response
NIA Copilot
AI-Powered Upsells
Multi-Calendar
Airbnb + Vrbo Deep Integration
Host App

AI-Powered PMS

$29.00

per month

Plan includes:

Jurny PMS
Connectivity with 95+ OTAs
Advanced Reporting and Analytics
Zapier Integration
Turno or Breezeway Integration
Dynamic Pricing Integration

AI Guest Experience Pro

$14.00

per month

Plan includes:

Branded Guest Web App
Digital Guidebooks
In-App Upsells
Custom Booking Engine

Smart Device Hub

$4.00

per month

Plan includes:

IoT Hub
Smart Lock Integration
Minut Integration
Automated Check-in/Out

AI Guest Screening

$8.00

per month

Plan includes:

Autohost OR Chekin Integration
In-app Guest Verification
Fraud Prevention

Pricing Intelligence

$12.00

per month

Plan includes:

Dynamic Pricing by Wheelhouse
rbnb.ai Listing Optimizer
Competitive Analysis

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Jurny Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of Jurny
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Authentication
Availability Management
Billing & Invoicing
Booking Management
Booking Notes
Built-in Accounting
Calendar Management
Calendar Sync
Channel Analytics
Channel Management
Credit Card Processing
Credit Check
CRM
Customer Support
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Synchronization
Digital Signature
Discount Management
Dynamic Pricing
Electronic Payments
Email Management
Email Templates
Expense Tracking
Extended Stay
Financial Management
For Hospitality Industry
For Vacation Rentals
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Guest Tracking
Housekeeping Management
ID Scanning
Inbox Management
Inventory Control
Inventory Management
Lead Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile App
Multi-Channel Management
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Occupancy Management
Online Booking
Owner Statements
Partner Management
Payment Processing
Performance Metrics
Pre-Registration
Price/Margin Management
Promotions Management
Property Management
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Reservations Management
Revenue Management
Reviews Management
Role-Based Permissions
Room Booking
Sales Reports
Security Gate Access Control
Self Check-In/Check-Out
Short/Long Term Rental
Single Property
SMS Messaging
Task Management
Template Management
Third Party Booking
Third-Party Integrations
Transaction History
User Management
User Profiles
Visitor Tracking
Website Integration
Website Management

Jurny Integrations

WordPress

Breezeway

PriceLabs

Rentals United

Zapier

Stripe

See all 11 integrations

Jurny User Reviews

Overall Rating

4.5

Ratings Breakdown

74%

16%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.6

Functionality

4.5

Blendi M.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2023

Terrific Customer Service - Cutting edge AI Technology

Overall, I have nothing but good things to say about the platform. It's been a game changer for my team. If you're looking for a property management tool with a robust Airbnb integration and AI, this is it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The role of our company is to streamline, guess communications for Property Managers across the country. Using the technology stack, Jurny has to offer has allowed us to speed up our response time while providing thoughtful answers. Their AI tool, NIA, as allowed our agents to provide a more human touch to a guest's experience. Offering recommendations and clear instructions without having to dive into our knowledge base software has allowed us to cut overhead while maintaining the high level customer service we promise to our clients.

Cons:

At this time, the integrations with other OTAs is still in its infancy. With time, this too will improve. Stay tuned!

Reasons for choosing Jurny

Their customer service team is very hands on making customer success their main priority.

Reasons for switching to Jurny

Customer service dilemmas and price.

Vendor Response

Thank you, Blendi, for your review! We're thrilled to hear that our AI tool, NIA, has helped streamline your property management communications and elevate the guest experience. We're always working hard to improve our OTA integrations so that they can better meet your needs. If you ever have more insights to share or questions in the future, please don't hesitate to reach out. We're happy to help!

Replied September 2023

Dena D.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed October 2025

Partnering with Jurny has made the back end of STR management EASY!

Absolutely positive. I would recommend any STR or MTR owner/manager to give Jurny a try. There are so many integrations that are included with your subscription. And, so many software programs that integrate with Jurny. It is a breeze. We are a growing company. Currently we have 25 doors. Even when we reach 100+ doors, we will continue to use Jurny. We can definitely grow with Jurny. It would be insane to go anywhere else.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My personal Account representative is the BEST: super knowledgeable and quick to respond. Few PMS companies have that unless you pay for it. It's great because he knows me, my previous issues, etc. And, unlike going to a customer service call center/email center, he is already familiar with me and my company. Their NIA AI feature is fantastic and always my first step if there is something I feel I do not understand. It is simple, direct and explains step by step which is fantastic for me (I am not the most tech savvy person!). Finally, Jurny actually listens to their customers. There are tweaks and suggestions I have provided my Personal Account Rep. and literally, in a few weeks, those upgrades were put into play! Amazing! Prior to on-boarding Jurny, I tried 2 other of the "big name" softwares. I hated both of them. Lack of customer support and being extremely clunky and non-user friendly made me drop both of them. I waited nearly a year and researched many other software companies. I kept coming back to Jurny. I kept comparing all the others to Jurny. After a while, I stopped the software hunt and went all in with Jurny. Best technology move I have done!

Cons:

Initially, their mobile app was lacking and we all know as STR owners/managers, we not always in front of a laptop. I realized that was because they were focused on the full program. In a very short time, they focused on their app. That is where my suggestions have really been heard. It's getting better and better literally every day.

Reasons for choosing Jurny

more affordable. easy to use. easy integrations.

Reasons for switching to Jurny

They were extremely hard to learn/use. I had double bookings occur with BOTH of those programs and that was unacceptable!

Francois C.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for free trial

Review source

Reviewed October 2024

Promising PMS

Ratings Breakdown

Ease of use

Functionality

Pros:

Looks like a 21th century alternative to well-established property management tools, with great and innovative features.

Cons:

Well, it still lacks of connectivity and might be too early stage for mature STR businesses in terms of reliability and specific features.

Reasons for choosing Jurny

Finally still on Hostaway, we did not moved.

Raquel G.

Verified reviewer

Accounting

Self-Employed

Used daily for less than 2 years

Reviewed September 2025

Excellent Support and Amazing Automation”

The customer support (in my case with [sensitive content hidden]) is excellent — always attentive and ready to help. I love being able to automate guest messages, manage traveler registration, and have Nia respond in different languages. The coordination with Wheelhouse is also a big plus. Everything works great, and I will definitely stay with Jurny.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Jurny offers an intuitive platform with a clean interface, making it easy to manage properties and reservations. The automation features save a lot of time, especially with guest communication and check-in processes. Thanks to Nia, the AI super-agent, guest interactions and support are much faster and more efficient.

Cons:

Everything works great for me. Nothing negative to comment. If I had to suggest something, it would be the option to upload short videos for arrival guides, especially for properties that are more difficult to access.

Reasons for choosing Jurny

chose Jurny because of its Artificial Intelligence, especially Nia, which makes guest communication and operations much easier and more efficient. inglés:“The implementation was smooth thanks to the support team, especially [sensitive content hidden], who guided us through the process and answered all our questions quickly and clearly

Reasons for switching to Jurny

I switched from Hostaway because Jurny offers Nia, the AI super-agent, and excellent customer support (special thanks to [sensitive content hidden]). These features made a big difference in my daily operations.

Scott M.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed August 2025

Our Go-To for Managing It All

Overall, Jurny has been our go-to channel manager. It's essential in our operations to track bookings, financials, special notes, correspondence, guest history, messaging, automation, etc. With more and more bookings being direct,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It really consolidates all aspects of our property management into a single environment. As our business has grown to include other channels, most importantly our direct bookings, Jurny has made it a focal point of our operation to manage everything that matters in our business seamlessly. Integration with AirBnB, our primary channel, has been great.

Cons:

ONE: You must have better integration with VRBO. It's still pretty weak. Also, our payment processing with VRBO charges the guest for their entire stay all at once, which has aggravated some guests. Maybe this is a setting that I haven't addressed on my part. But if not, you may consider options for guests payments to be made incrementally on VRBO. TWO: It would be nice if you could set up a default property so that a user doesn't need to keep selecting it in a pull-down. as we only have the one property currently, going to it by default would be simpler in the UI. It wouldn't change anything for those going to a different property, either, as they would have to make a pull-down selection regardless of whether it went to a default property or none at all. You could even make a selection box for "make this my default". Every time I have to pull down to re-select my property whenever I move to a different screen is time and effort. I'm sure I'm not the only user who feels this way. THREE: Updates to channels from Wheelhouse could be faster. FOUR: We cannot change the email assigned to us from Jurny for Wheelhouse. Kind of inconvenient, although we manage.

Reasons for choosing Jurny

Wheelhouse integration was essential. We also like the Jurny UI, which took a bit to get familiar with, but only because of the number of features. NOTE: we don't use the Jurny app. We use the WEBSITE on both desktop and mobile. It works really well and we like that we aren't dealing with two dramatically different user interface experiences.

Brooke T.

Verified reviewer

Fine Art

2-10 employees

Used weekly for less than 2 years

Reviewed September 2025

Very pleased overall.

it gives me the tools to manage our place on our own, which is wonderful but some of the items don’t always feel smooth. I’m still very satisfied with the product and wouldn’t trade it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it does the smart pricing and a lot of stuff just happens automatically. I really like that. I have a main contact person. [sensitive content hidden] is amazing and has helped me so much because it takes a while to learn all the intricacies.

Cons:

I really wish they had a 800 Customer Service number. Sometimes you’re in a pinch and I don’t think that email support general email has ever gotten back to me in a timely manner.

Reasons for switching to Jurny

They were charging me 30% of every booking where they were just doing the same things I can do with journey

Nick G.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Reviewed March 2025

Next best thing in the rental management game

Their people are great. Very responsive and helpful. We look forward to a longstanding relationship with Jurny.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lots of positive change and upgrades compared to competitors, integrations see important

Cons:

Growing pains as with any start up. Some clunky functionality that isn’t as intuitive yet but I see they’re actively working on it

Reasons for choosing Jurny

Not sure of names but we attended webinars of Jurny and liked their approach

Reasons for switching to Jurny

Self managing, wanted to try a new product

Sarah K.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

Jurny is the Best Choice for Our Company

Our overall experience has been wonderful! Customer support is a 10 star, and the platform is so easy to use! Jurny is worth every penny we pay for the service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is wrapped up on one software! Plus, we enjoy all the AI features that Jurny is rolling out.

Cons:

I do wish it was easier to upload photos to a listing. Also, VRBO inquires is hard to figure out, but that could be a VRBO thing that Jurny has no power over.

Cameron R.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

Great PMS for Airbnb style hosts