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Keepme

Overview
Reviews

Keepme 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Keepme
Keepme
4.5
(13)

Pricing

Pricing available upon request

About Keepme

Powered by AI, Keepme helps fitness operators excel by applying smart technologies and intelligent automations that optimize member acquisition.

Keepme Antares is the gym sales funnel powered by AI Sales Agents, built for multi-site fitness operators who want more leads, more tours and more sales without disrupting their tech stack or adding headcount.

Operating 24/7, in every language and on every channel - voice, SMS, WhatsApp, webchat, Facebook, Instagram, email - agents capture, qualify, and convert gym leads while your team sleeps. Antares integrates with your CRM and calendars to book and rebook tours, send automated reminders, and re-engage prospects who previously said “not now.”

It keeps intent-to-join high with instant, human-like responses that drive action, not delays.

Early adopters are seeing up to +297% more visitor-to-lead conversions, +60% more leads-to-tours, and +185% more sales. Trusted by leading operators worldwide.

Keepme Screenshots

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Keepme Pricing and Plans

Free Trial
Free Version
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Keepme Features

  • Popular features found in Sales Force Automation
    Campaign Management
    Customer Database
    Email Marketing
    Forecasting
    Lead Capture
    Lead Management
    Opportunity Management
    Pipeline Management
    Task Management
    Territory Management
  • More features of Keepme
    Activity Dashboard
    AI/Machine Learning
    Alerts/Notifications
    API
    Calendar Management
    Channel Management
    Contact Management
    CRM
    Customer Segmentation
    Customizable Fields
    Data Import/Export
    Email Management
    Email Templates
    Email Tracking
    For Marketing and Advertising
    For Sales Teams/Organizations
    Lead Distribution
    Lead Generation
    Lead Nurturing
    Lead Qualification
    Lead Scoring
    Lead Segmentation
    Marketing Management
    Monitoring
    Performance Metrics
    Process/Workflow Automation
    Real-Time Data
    Real-Time Reporting
    Referral Tracking
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Sales Activity Management
    Social Media Integration
    Source Tracking
    Template Management
    Third-Party Integrations
    Web Forms
    Workflow Management

Keepme Integrations

Google Analytics 360
Google Analytics 360
Perfect Gym
Perfect Gym
Medallia Experience Cloud
Medallia Experience Cloud
ABC Glofox
ABC Glofox
WhatsApp
WhatsApp
Zapier
Zapier

See all 19 integrations

Keepme User Reviews

Overall Rating

4.5

Ratings Breakdown

5

54%

4

46%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.3

Functionality

4.5

CM

Ciarán M.

Verified reviewer

Leisure, Travel & Tourism

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

A Member of the Team

5

Keepme has completely transformed the way we handle leads and enage with customers. The AI has streamlined our sales process, reduced pressure on staff, and made our pipeline feel fuller than ever. The results speak for themselves: faster conversions, higher response rates, and a real uplift in membership sign-ups. Deploying Keepme is like adding a 24/7 salesperson to the team, it frees up your staff to focus on providing great service while every lead is nurtured instantly and consistently.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
No lead slips through the cracks: Our AI Agent ensures every enquiry is followed up instantly, meaning no potential member is ever overlooked. Faster conversions and higher response rates: The AI nurtures prospects consistently, resulting in quicker conversations and a clear boost in memberships. 24/7 sales support: It’s like having an extra salesperson on the team who never forgets a follow-up and always stays on message. Streamlined workflow for staff: Staff can focus on members while Keepme handles the heavy lifting of lead generation and nurturing. Consistency and speed: Every lead is engaged immediately, keeping prospects warm and ready to join.
Cons:
Not really a con but it's the dependnce on our AI Agent: If he was suddenly switched off, it would feel like losing a member of the team and ead would no longer be followed up immediately, and prospects could cool before staff have a chance to engage.

Read More

MR

Matt R.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Reviewed February 2023

KeepMe usage from a single large multipurpose club

5

We have been extremly pleased with the sales, implementation, training and use of the product.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like the ease of setting up automations and getting a full picture our of members due to the API interfaces KeepMe has with our other software tools.
Cons:
So far we are pleased with everything we are using, but there are portions of the software we do not use or may not use. This is not really a negative, but it could be if the pricing were higher as I might feel I am paying for features I do not get value for.

Reasons for switching to Keepme

We switched from HubSpot because KeepMe interfaces with our other software tools to give us a more complete picture of our members. The AI that KeepMe uses to predict member behavior is one of the reasons we switched as well.

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MW

Matt W.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

Poor customer service

4

Initially, it was very good, but when we commissioned them to provide the retention element, the relationship broke down and here's why: We commissioned them (and paid upfront) to provide the retention bolt-on following a successful sales solution onboarding, but 9 months later, we still don't have access! It was our understanding that all necessary due diligence had been completed with our leisure management software provider (Gladstone) to guarantee the availability and seamless functionality of the API. Regrettably, this hadn't been done and they are still unable to access the relevant data to offer a fully functioning solution. While we acknowledge their diligent efforts in trying to resolve this matter, the responsibility ultimately lies with Keepme to ensure a fully functioning product. To make matters worse, they have only offered a discount equivalent to 3 months of service, which means we will lose 6 months! This is totally unacceptable.

Ratings Breakdown

5
Ease of use
3
Value for money
1
Customer support
4
Functionality
icon
Pros:
An effective solution that has allowed us to centralise our sales and customer communications across our organisation.
Cons:
Their lack of commitment/desire to foster and develop a good working relationship with their customers. They appear to be more concerned about maximising short-term commercial returns!

Read More

JR

Jannrl R.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

The best AI agent

5

If you're looking for an AI agent that will be able to optimise your sales process, like booking more appointments and qualifying gym prospects, and that adapts according to your needs, then [sensitive content hidden] is really the best!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is that we don’t need to wait for our membership consultants to be on shift before we made contact with the prospects. Keep Me is able to communicate with our prospects immediately no matter what time it is and book the appointments. Our contact to appointment ratio have increased significantly and we always like the surprise booked appointments when we come to work!
Cons:
None at all! If we need something, they will build and customize it for us, they will even help us communicate with Gymsales to solve any obstacles.

Vendor Response

Thank you for the amazing review! We’re thrilled Keepme is helping you connect with prospects instantly and boost appointment bookings. Knowing that our AI agent makes a real impact on your sales process is exactly why we built it. We appreciate your trust and your recommendation, it means a lot to our team. The Keepme Team

Replied September 2025

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GB

Gareth B.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Reviewed March 2023

Revolutionizing Member Engagement

5

The Keepme team has demonstrated an exceptional level of professionalism throughout our business partnership. Their customer support is unparalleled, always going above and beyond to address any concerns we have. Moreover, they have been open to adopting ideas we put forward, and this flexibility has allowed us to overcome a number of challenges, including dormancy levels, monthly collections, and overall attendance. The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business. Overall, I highly recommend Keepme to anyone looking for a top-notch different fitness management solution.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Keepme is a powerful platform that offers us advanced automations and communication tools to keep members engaged and connected. One of the standout features of Keepme is its super customizable automations, which enable us to build highly personalized communication journeys that can easily connect with members. This ensures that members receive targeted and relevant messages that resonate with them and encourage them to take action.The Campaign section of the platform is particularly impressive, it allows to create campaigns with a wide range of triggers and actions that can be tailored to different member segments. This level of flexibility is invaluable for creating effective communication strategies that can improve member retention and drive revenue growth.In addition to the powerful automations and campaign features, Keepme provides real-time insights around the success of communications, allowing us track and measure the impact of our efforts. This level of data-driven decision-making helps us to refine their communication strategies over time and ensure that we are always delivering the right messages to the right members at the right time. Overall, Keepme is a highly recommended tool for any fitness club looking to improve their member engagement and retention.
Cons:
While using this platform, I found it challenging to navigate the reporting system. It seemed convoluted and time-consuming, leading to frustration and a lack of efficiency. However, upon sharing my feedback with the team, I was pleased to hear that they have earmarked this as a priority for development this year. I appreciate their willingness to listen to user feedback and make necessary improvements. Despite the current limitations, I have confidence that the future reporting system will be user-friendly and enhance the overall user experience.

Read More

CB

Chiara B.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for less than 2 years

Reviewed June 2023

Kudos to Lem and the entire team!

4

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
Whilst I could comment on various things, I would like to focus on the support team, which has been active for the last couple of months. Their work has had a positive impact on our daily business, providing us with quick support at all times. Lem is one of the names that most often pop up in our threads, so a huge thank you to him and everyone from support!
Cons:
As also discussed in various conversations with KeepMe staff, this is not necessarily about KeepMe, but about the connection between KeepMe and already active systems of a company. For us it's especially the connection between KeepMe and our CRM Exerp. While KeepMe provides so many insights and benefits, those are difficult to use if the company stakeholders don't know the data the dashboard information is based on. So right now, even if you present an amazing tool for fitness operators to smartly use their data, a lot of work is required on the side of the client to make sure that there is a crystal-clear understanding within the company of all the insights provided.

Read More

BE

Brianna E.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Reviewed June 2023

Keepme Review

4

Moderate.

Ratings Breakdown

2
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
Communication with our representatives. Reports.
Cons:
Too many steps. Complicated to use. Too many options, need it to be easier.

Vendor Response

Hi Brianna Thank you for sharing your review of KeepMe. We appreciate your feedback and understand your concerns about the complexity of the platform. We apologize if you have found it challenging to navigate and utilize all the available options. To address your concerns and provide assistance, we have set up additional training sessions for members of your team with our Customer Success agents. They specialize in helping users like you overcome any difficulties and maximize the benefits of KeepMe. Anytime that you have a question about the system please feel free to utilise the chat facility. Many thanks Michelle Director of Customer Success

Replied June 2023

Read More

DB

Diane B.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Reviewed March 2023

KeepMe: Key to Meeting Your CRM + Member Integration Needs

5

We have had a very positive experience with KeepMe. They have been very responsive to addressing any operational needs as well as improvements to workflow issues. The KeepMe teams wants to continue improve their product and listens to their customers.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ability to create tasks for other departments in our mulitpurpose club is key for both ancillary revenues and new member onboarding.
Cons:
We tend to have occasional data issues in our integration with Club Automation but I don't believe it is KeepMe issue.

Reasons for switching to Keepme

Found Gymsales to be to simplistic for our needs

Read More

LS

Lidia S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed June 2023

Review Time

5

Keepme is essential to making contact with our prospects and getting them into the gym. We can't close a sale if someone walks in, walks out, and never comes back. Keepme makes it possible to reach out to those people again, and it's also essential to creating memberships as well. Overall great experience, can't imagine how we'd operate without it.

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
I've used Keepme for almost 4 months, and it was easy to get ahold of immediately. The dark interface is pleasant to the eye without straining, and the system is quick and efficient. Making contact with leads is made easy, and keeping track of their status is of great help.
Cons:
Aside from one other system we use in the gym, I can't say I much of anything to compare it to. I don't really have any complaints.

Read More

CG

Caelan G.

Verified reviewer

Sporting Goods

201-500 employees

Used daily for less than 12 months

Reviewed May 2023

KeepMe is organized

4

It is adequate for what our office uses it for

Ratings Breakdown

3
Ease of use
3
Value for money
2
Customer support
4
Functionality
icon
Pros:
I love to keep my prospects organized and easy to reach out to a large group en masse
Cons:
It is somtimes quite slow to load pages and information

Vendor Response

Hi Caelan Thank you for taking the time to leave a review about KeepMe. We appreciate your feedback and value your opinion. We're glad to hear that you find KeepMe helpful in keeping your prospects organized and facilitating communication with a large group. Regarding the issue you mentioned about slow loading pages and information, we apologize for any inconvenience caused. We understand that speed is crucial for a smooth user experience, and our team is continuously working to optimize performance and enhance loading times. We are soon to release V3 that will further improve performance and capability across the board. If you have any specific suggestions or further feedback please don't hesitate to reach out to your dedicated customer success manager. We're always eager to enhance our users' experience and provide the best possible service. kind regards Michelle

Replied June 2023

Read More

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