Map My Customers 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Map My Customers

4.5

(69)

Pricing

Starting at $60.00 per month

About Map My Customers

Built for field sales. Map My Customers gives reps the tools they need to prioritize their day, follow-up with customers, and prospect from the road.

Map My Customers Screenshots

Map My Customers Pricing and Plans

Starting price: $60.00 per month

Free Trial

Free Version

Personal

$60.00

flat rate, per month

Plan includes:

Activity Tracking
Activity Tracking and Reports
Check-Ins
Data Visualization
Groups & Filters
Instant Notes
Lead Generation
One-Way CRM Integration
Quick Actions
Route Optimization

Team

$105.00

per user, per month

Plan includes:

Activity Tracking
Activity Tracking and Reports
API Access
Check-Ins
Data Visualization
Dedicated Account Manager
Groups & Filters
Guided Onboarding
Instant Notes
Lead Generation

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Map My Customers Features

Popular features found in Route Planning
Delivery Tracking
Fuel Tracking
GPS
Live Driver Tracking
Mobile Access
Performance Metrics
Scheduling
Status Tracking
Territory Management
More features of Map My Customers
Activity Dashboard
Activity Tracking
Batch Processing
Calendar/Reminder System
Calendar Sync
Client Management
CRM
Customer Database
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Email Tracking
For iPad Devices
Lead Generation
Lead Management
Mobile App
Opportunity Management
Pipeline Reports
Prospecting Tools
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Pipeline Management
Sales Reports
Segmentation
Shared Contacts
Task Management
Third-Party Integrations
Workflow Management

Map My Customers Integrations

HubSpot CRM

Salesforce Sales Cloud

Zapier

Zoho CRM

Map My Customers User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

30%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.4

Andy W.

Verified reviewer

Wholesale

10000+ employees

Used daily for less than 2 years

Review source

Reviewed April 2020

Awesome tool for sales organization and planning

Overall it has been great. Was kind of a pain at first getting all the info uploaded, but now I use it every day and I think it provides a lot of value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to create optimized routes is my favorite feature. Lets me hit as many customers as possible each day in the most efficient way possible.

Cons:

Can be confusing to use. Lots of updates and changes.

Reasons for switching to Map My Customers

I assume my company made the switch because MMC is more in depth and has more features.

Verified

Reviewer

Architecture & Planning

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

getting better

the overall MMC experience has been ok. When out in the field it is a bit slow to connect. MMC dropped the email blast and I really enjoyed that capability but I have found another external service for that and very happy with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

most of all i like ease of use, its very helpful to locate clients nearby when on a road trip or location. I wish we could set some defaults when adding a contact such as country. I am in the USA and it would be nice to have that as a default. also, I would like to be able to move some of the fields to suit my needs, it takes up time to scroll down the page to find the field you want

Cons:

Sometimes and it seems when I need it most it wont connect in the field so I am constantly waiting for the software to work in the field compared to my office wi fi where it performs perfectly.

Reasons for switching to Map My Customers

MMC was very cost effective, now I see the pricing has gone up

MIKE F.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

The concept is a great idea but still has a lot of bugs to workout.

As a manager I see a big advantage for using the MMC software. There are several bugs that need to be worked out, but all in all it is a good software. I still like the old IPhone version better as it fit our needs and was very user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that all of the customers are located on one map and are easy to locate with a tap of the screen. This gives the salesman the ability to quickly plan a route for the day to work more efficiently. The fact that the salesman is able to be as detailed as possible with in the account tab helps them manage and grow the account to the best of their ability.

Cons:

The new platform went away from some of the reports that we used on a daily basis. We have tried to recreate them but to this point we are unable to do it. The reports are not pulling all of the data. The other issue we are having are the bugs in the system. The app will turn off for no reason and will not always save the data entered.

Reasons for choosing Map My Customers

The MMC platform (IPhone) at the time met our needs and was user friendly. The new platform has some added features that we do not use in our business structure.

Reasons for switching to Map My Customers

There were no updated for the Microsoft software.

Verified

Reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2020

Cool app, but poor interface

With MMC we solved several problems such as keeping track of who we needed to follow up with etc...but the app was just to slow. (time is money)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used this CRM for 1 year. I enjoyed the pin drops and the map routing feature which made my life easier while driving on the road all day.

Cons:

It's a very laggy app. It usually crashes because I have too many leads to load. The support was just not there either. I waited 3 weeks for a reply because I was having issues with the App.

Reasons for switching to Map My Customers

We made the switch because, we wanted more features.

Tiffany C.

Verified reviewer

Luxury Goods & Jewelry

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed May 2020

MMC

I am able to quickly find or add customers while in the road without having to use my laptop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the mapping function and note taking.

Cons:

I wish you could add images to the emails within the app.

Reasons for choosing Map My Customers

Customer service loaded my database for me. That was extremely helpful.

Mitch C.

Verified reviewer

Chemicals

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Map My Customer is the best

I highly recommend, easy to check in, search for like companies while in a certain area and maximize your sales time in front of customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super user friendly with a lot of great features that are constant evolving to allow for the best interface available to the public.

Cons:

sometimes the filtering is tough to navigate and not all of the features apply to both mobile and desktop versions

Hayden L.

Verified reviewer

Aviation & Aerospace

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2020

Low cost, high reward

Every trip I ever take (I travel weekly) has a route that came from Map My Customers. I was spending hours trying to figure out how to be more efficient that I now don't have to worry about. I can spend the time I was using to find the right route on preparing for my meetings. Game changer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Huge fan of MMC. The ability to see your customers mapped geographically, and then to use that to map the most efficient route is incredible. Saves me time and money ever single week. I won't go back to life without Map My Customers.

Cons:

I think the estimated time of arrival feature could be improved. There needs to be a way to change your departure time so that the ETA of each stop is also updated. I'd also like to be able to have it calculate the ETA of my arrival at home instead of my last stop.

Reasons for choosing Map My Customers

Low cost and integration with HubSpot. Great customer support as well. The free trial was easy and working with the team sold me.

Ryan W.

Verified reviewer

Oil & Energy

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Great source that’s only getting better

Keeps me well organized, gives me alarms for when I need to reach out to customers, and plans my day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How organized, and efficient it makes your time, and day!

Cons:

All the updates makes it so I can never log back in, and it has always been very challenging to do the updates.

Reasons for switching to Map My Customers

Overall I’m very happy with MMC.

Carlos M. A.

Verified reviewer

Capital Markets

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2020

Sales Sales Sales

Overall good product. Incredibly helpful to track deals, sales people and the sales funnel.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The follow up process is seem seamless. No more deals falling through the cracks. Input the information once and click click click your following up as often as you see fit.

Cons:

Some migration issues with the data but overall good information.

Shawn X.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2018

Fantastic app was great support.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Customer service is totally awesome. Just an all-around great app, and fully featured when used online with the PC. Integrate beautifully to iOS calendar.

Cons:

Wish it had auto capitalize. This is the only thing I did not enjoy. I found this a little frustrating but not a dealbreaker by any means.

Showing 1 - 10 of 69 Reviews

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