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Mobile Text Alerts vs Text Request

Updated January 21, 2026

Mobile Text Alerts vs Text Request: Which is best for you?

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1 million+ businesses helped
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Starting Price
$25.00

per month

$59.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
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Proactive Chat
4.70
Autoresponders
4.70
SMS Messaging
4.68
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Integrations
Shift4Shop
Shift4Shop
Cognito Forms
Cognito Forms
Dropbox Business
Dropbox Business
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Shift4Shop
Shift4Shop
Clio
Clio
HubSpot CRM
HubSpot CRM
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Pros / Cons
  • Mobile text alerts have been great for our sales and marketing team to keep in touch with potential buyers.
  • The Mobile Text Alerts do not always send to our guest, especially if they have a poor connection.
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  • It worked for the most part, we just wanted to eliminate the part of having to export all of the data, then manually pull the numbers for those specific times, and create specific group messages out of those numbers on a daily basis.
  • when I use my headphones every time a customer reply a message there is a sound notification to inform that someone reply the message, that could be sometimes uncomfortable if you have sent a lot of messages the same day because I do not know how to turn off this sound, that is the only thing sometimes I do not lie
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Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad