NABD System 2026: Benefits, Features & Pricing

Excellent experience implementing and using NABD system Your review: Very good customer support software. We can easily manage all our customers inquiries and support issues from a consolidated platform and also respond to them. Deployment and training were very fast. Pros: Customer support is very prompt. The good thing also is the ability to adapt our customization requirements in few days. The price also is very reasonable compared to similar products. Cons: lack of strong and dynamic report generator but we have been told that this is in the roadmap.

We had a problem managing customers¿ requests and follow up calls on their open cases. We had to evaluate different products and we selected NABD as it enables our customers to submit their cases via emails and our web portal. It also allowed our customers to login to the portal anytime and track the status of their shipment. We internally used the workflow to efficiently manage the different cases from requests till invoicing and closure. Our different departments are engaged in all the case life cycle depending on their roles. The workflow and routing engine enabled us to streamline the processing of the cases from end to end with minimal to zero intervention. Being on the cloud, all our branches are now engaged and connected in one tight framework. NABD team was very helpful in properly configuring the application to automate our processes and reduce the time and effort in processing cases. It is one of the best customer service and workflow solutions we have seen in the market.

After using this App we can follow our patients and create for every one of them his own file and this App allow us to contact our patient easily through multi channels and assign cases to right side

Easily one of the best customer relation management system available in the market out there, Plus the vendor's support and sales team, is very commited in ensuring the functionality and system to follow the business requirement and in timely manner.Definitly recommended to all.

Nabd is arguably one of the most Important help desk solutions available today.This App provide me with multi channels to contact our clients through facebook,twitter,mobile Apps ,emails and customer portal

With respect to my experience with NABD I found it very good app that could help in sending feedback and complaints between customers and different organizations with tracking the issue in multi channel support. Also NABD gives many options to full control the system (define authorization of each user or user group , define routing rules , define workflow for each organization with ability to change later)

Nabd is easily tailored and has been integrated into our website easily to provide our clients with a simple way of contacting us with any specific issues. The service provides issue logging and an easy to read dashboard so I can asses the state of our responses. Our team find it easy to use and the mobile app is also useful for dealing with issues on the move.

while the simplistic and flat design makes it still beautiful to look at. it is work based on a dynamic workflow based on your business process.and you can customize every thing