Outfield 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Outfield

4.2

(30)

Pricing

Pricing available upon request

About Outfield

Helping top brands in 50 countries, Outfield is a field sales and route planning solution that allows businesses to streamline and optimize field sales and marketing, territory management, route planning, and account mapping operations. With Outfield, teams can uncover valuable insights, track team activity, manage accounts and visits, and communicate internally on Outfield's mobile and desktop app. Key features include communication capabilities, customer mapping, activity tracking, route optimization, account management, and dashboard analytics.

Outfield allows field reps can to plan day-to-day operations by scanning assigned territories for any recent activity. Accounts can be uploaded into Outfield's route planner so optimized driving routes can be created for the day. With mobile capabilities, field reps can maintain account information on-the-go by attaching and updating visit activity notes and photos and critical contact information. In the office, managers can view all team activity and discover valuable insights by viewing in-depth analytics relating to team stats and market trends. They also have to option of communicating with field reps by commenting on geo-tagged...

Outfield Screenshots

Outfield Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Outfield Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Outfield
Activity Tracking
Alerts/Notifications
Collaboration Tools
Contact Management
CRM
Customizable Forms
Forecasting
GPS
Interaction Tracking
Lead Generation
Lead Management
Lead Qualification
Meeting Management
Mobile Access
Performance Management
Pipeline Management
Prioritization
Real-Time Data
Referral Tracking
Reporting & Statistics
Route Optimization
Sales Activity Management
Sales Reports

Outfield User Reviews

Overall Rating

4.2

Ratings Breakdown

40%

43%

13%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

4.3

Functionality

4.2

Brian L.

Verified reviewer

Sporting Goods

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed June 2018

Great tool for organizing dealer data. Better UI than previous software we used. Easy to use.

Better intel from the field on our dealers merchandising and valuable feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's ease of use. Uploading accounts was a breeze. Checking in to dealers also very easy. Forms are intuitive and easy to use. Our team enjoys using the software, very few bugs so far. Makes admin of the software easy for me. Reports are easy to forward and to read for our internal team.

Cons:

Would like some more organization options ie. dealer by volume, dealer by type. Would like to be able to add more than 5 photos.

Verified

Reviewer

Consumer Electronics

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed May 2018

Outfield is a powerful tool for a rapidly expanding field team.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

An indispensable tool for quantifying field team activities. The news feed helps keep remote employees connected and up to date. The Outfield team is super responsive and supportive. Features are added constantly.

Cons:

It can be hard to sort through all of the incoming information as a team member so filter options would be very helpful. Sometimes buggy (iPhone X). However, bugs are fixed fast and new features are always being added.

Dan C.

Machinery

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2018

it needs more features such as location awareness, proximity alerts, followup alarms

real time reporting

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great.

Cons:

when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook.

Vendor Response

Thank you for your feedback, Dan! We're happy to hear you are enjoying the "Real Time" aspect of our product, it's a fan favorite! Regarding the cons you listed: It sounds like you should try leveraging the Deal Pipeline feature. From there you can assign the accounts to customized stages such as prospect, active, or pending contract. Once they are in your pipeline, you can move them from stage to stage and assign estimated values for each deal. Here is a link to one of our articles and videos showcasing the Deal Pipeline. (https://support.outfieldapp.com/hc/en-us/articles/360002147672-How-to-Manage-your-Deal-Pipeline) Regarding uploading addresses automatically, you may want to check out our "Add from Nearby Places" feature. It takes nearby locations and will auto populates the Name, Address, and any other contact information that's readily available. From there, you can check-in, create a note, or add that new account to your deal pipeline. Hopefully this information helps!

Replied June 2018

Verified

Reviewer

Used daily for less than 6 months

Review source

Reviewed June 2018

Simple and powerful tool

I can plan better my visits and can work faster and easier, and have more time for other matters

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That you can set it up with what is needed and makes your life simple and have all data needed to make good work and business decisions also you can have a history of growth and detail pictures of looks changes etc

Cons:

That it will not aloof sometimes to save the work but is been fixed now!!!! So you would do all the work and it will not alloud to save it so you'll have to start again I think the problem was how the questionnaire was set up by the company

Micah O.

Consumer Electronics

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed May 2018

Definitely the most convenient reporting tool I've had the privilege to use.

The benefits we saw was actual time spend on the back end instead of things just reported. Gives us the hard numbers from the actual time spent at a check in. Helps streamline out network of communications between all different teams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of visibility to my teams. Provides simple solutions to escalations we see in the field and provides insight for partners to show off all the awesome things they are doing on their own.

Cons:

Can't backdate meetings or events if no cell phone service to report. Then when we do have the opportunity to report it reflects on the wrong day from the admin perspective. A solution to be able to specify a date of an event if we are unable to check in at that time.

Christina W.

Insurance

2-10 employees

Used other for less than 12 months

Review source

Reviewed June 2018

I am constantly experiencing issues with getting updates to my tablet

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't care for this at all. I am constantly running into problems with updates being sent out that are not compatible with the device I am already using for the program.

Cons:

Very difficult to use. Not user friendly. I don't care for this at all. I am constantly running into problems with updates being sent out that are not compatible with the device I am already using for the program.

Vendor Response

Hey Christina! We wanted to follow up on a review you left for us on Capterra. We're sorry to hear you are having a bad experience with Outfield and we want to do everything we can to remedy the situation. Every bad review is an opportunity to improve and we would like to act accordingly. The issue is stemming from the RCA Voyager device you are using. These devices are known to have issues working with apps and it's lack of GPS capabilities severely hinder Outfield from working on the device. We suggest using a device geared towards business applications. Something with a more up-to-date Operating System and GPS. iPads, iPhones, and Android devices (GPS enabled) running a current OS all work great with our software. Please, if there is anything we can do, let us know and we can help!

Replied June 2018

Verified

Reviewer

Used weekly for less than 12 months

Review source

Reviewed May 2018

Easy to use and navigate through the app

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Being able to capture information that can be used for future visits. Easy to navigate from screen to screen. Gives visibility to other team members.

Cons:

Uses lots of battery life. Need to have a portable charger at all times when using the app. App is also slow when cellular signal is week.

Verified

Reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2018

I love outfield so easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's versatility and ease of maintenance. All of us can login and see the same information and growth.

Cons:

The only thing that has verb difficult with this software are the software updates causing issues with syncing

David I.

Verified reviewer

Sports

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed January 2020

Love it!

Outfield is quick with their customer service and bugs are fixed quickly.

Ratings Breakdown

Ease of use

Functionality

Pros:

Very easy to use! I have to use this software for my job which requires me to check into certain locations.

Cons:

It's had a few bugs over the years with syncing issues. Sometimes, my days work will be wiped and I can't do anything about it.

Steve C.

Used daily for less than 12 months

Review source

Reviewed May 2018

Outfield is a fantastic tool for tracking sales activity and keeping current on all sales calls.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most is the ability to recall what I've discussed on previous calls with customers. I can also keep track of when I visited each customer so I can ensure that customers aren't going too long without a visit.

Cons:

I have to be honest, there's nothing that I don't like about the software. I like that the customer service team are always on top of any bugs and small fixes that come along and they ensure things are improved fast.

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