SysAid vs TeamDynamix: Which is best for you?

The live chat function improves user engagement by offering real-time assistance, and the deployment process, while requiring some initial setup effort, is well-documented and straightforward once familiar with the system.

This new Cloud environment and Spaces UI feels like an abandoned project that the leadership team just has not been able to call a failure and rollback yet. Either finish it or nix it.

The workflows really help drive these digital processes and it keeps all stakeholders in the loop and keeps the processing moving forward on a timely pace.

The constant popup windows make screensharing a nightmare and the dropdowns don't show on the screenshare.