SysAid vs Vivantio: Which is best for you?

SysAid tracks client assets in-depth, it has project management, live chat, and version control, and the security features are reassuring.

This new Cloud environment and Spaces UI feels like an abandoned project that the leadership team just has not been able to call a failure and rollback yet. Either finish it or nix it.

Excellent tool for keeping all communication with the client and technician in the ticket in case we need to go back and look at responses or timelines.

Sometimes it hangs and lags the computer