Teamwork CRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Teamwork CRM

4.4

(68)

Pricing

Starting at $15.00 per month

About Teamwork CRM

Teamwork CRM is a cloud-based customer relationship management software designed to help businesses streamline operations related to leads and sales on a unified portal. The platform enables organizations to create multiple pipelines for processes, sales teams and marketing projects and monitor tasks to identify issues and opportunities.

Teamwork CRM includes a contact management functionality, which enables enterprises to store, update and organize details about companies and customers in a centralized repository for future reference. It offers a host of features such as custom fields, Single Sign-On (SSO), data import/export, board and list views, data sorting and more. Additionally, managers can gain insights into metrics related to sales forecasting, probability score, deals, and marketing via reports.

Teamwork CRM supports integration with various in-house and third-party applications including Gmail, Import2, Zapier, Teamwork Desk and more. Pricing includes monthly/annual subscriptions and support is provided via phone, email and other online measures.

Teamwork CRM Screenshots

Teamwork CRM Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Pro

$15.00

per user, per month

Plan includes:

Board and List Views
Custom Pipelines and Stages
Opportunities Pipeline
Seperate Leads

Enterprise

Pricing available upon request

Plan includes:

Board and List Views
Custom Pipelines and Stages
Opportunities Pipeline
Seperate Leads
Single Sign-On

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Teamwork CRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Teamwork CRM
API
Calendar/Reminder System
Client Management
Contact Management
CRM
Customer Database
Dashboard
Document Storage
Forecasting
For iPad Devices
For Small Businesses
For Startups
Interaction Tracking
Internal Chat Integration
Lead Generation
Lead Management
Lead Qualification
Marketing Automation
Mobile Access
Performance Metrics
Referral Tracking
Sales Forecasting
Search/Filter
Web-based Deployment

Teamwork CRM User Reviews

Overall Rating

4.4

Ratings Breakdown

57%

31%

10%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.7

Functionality

4.1

Peter G.

Verified reviewer

Design

11-50 employees

Used daily for less than 12 months

Reviewed September 2020

We use it every day, has become an integral part of our sales tracking process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are big fans of the Teamwork suite of products. Having a CRM that ties in with our other productivity tools is great.

Cons:

While this is still a young product, the development team are continually adding new features. They talk to the users and find out what they need.

Vendor Response

Hi Peter, Thanks for your review of Teamwork CRM - we really appreciate it. It's great to hear Teamwork CRM has become an integral part of your company's sales tracking process. Our developers at Teamwork are constantly looking for ways to update and improve our product - so it's great to hear that there has been strong communication between your company and the team. Our main goal is to make our clients happy - if you ever need anything contact us at support@teamwork.com. Many thanks, Karen at Teamwork

Replied February 2021

Aleksei K.

Verified reviewer

Medical Devices

11-50 employees

Used daily for less than 2 years

Reviewed September 2020

When there will be a email notification (or any other, not a webhook!)

Even a full IT dummy works with it and that make a huge value. It's a little expensive for a great feature list, but for us it's usability makes it value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy, user-friendly and fast. Online access with no problem.

Cons:

1. Email notifications about status changing, and daily reminders, like you already did in Projects. 2. Posibility to choose data location, using your tool with international sales and contacts is a huge risk. 3. Returning projects with regular payments. 4. Notifications is really the one feature missing to make you the best. E.g. we don't know when status on a lead is changed and can't add a process to it, e.g. service or manufacturing.

Reasons for choosing Teamwork CRM

Usability, mobile version, work speed. Bitrix is free for us, because we don't need premium features, but it's slow and nobody understands it.

Reasons for switching to Teamwork CRM

Can't add more above: Salesforce, AMOcrm and 4or 5 other we tried. Usability, mobile version, work speed, cost

Vendor Response

Hi Aleksei, Thanks for your review of Teamwork CRM. Email Notifications? We've been listening to our customers and email notifications are now available in Teamwork CRM! Have a great day, Karen at Teamwork

Replied February 2021

Robert P.

Verified reviewer

Computer Software

2-10 employees

Used weekly for more than 2 years

Reviewed September 2020

Teamwork CRM

We just try because is still not ready for daily usage - too few funcions, very bad contacts management without relations etc...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On this moment is the Teamwork CRM by our opinion only some "demo" tool and is not possible to be daily used - we cannot specify the positives. We like very much Teamwork Project etc...

Cons:

Very few funcionality in compare with other product. Low intergration with Teamwork project

Reasons for choosing Teamwork CRM

No. We still use Daylite - this is right tool for CRM - Teamwork CRM is just some "pre-release". But we like to see inpovements this why we pay 10 USD / per month.

Vendor Response

Hi Robert, Thanks for taking the time to leave us a review of Teamwork CRM. We are sorry to hear about your issues with Teamwork CRM, could you contact us at support@teamwork.com so we can look into this further? Many thanks, Karen at Teamwork

Replied February 2021

Alan T.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Reviewed September 2020

Great, easy to use CRM

We have a very good CRM that is a great price that fits into everything else we do.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It integrates with our project management software- Teamwork Projects, it is a straightforward, easy to use CRM. The bells and whistles don't distract you from the key element, entering, tracking, and closing deals.

Cons:

I wish it could integrate with my email and phone like some others do so that it could auto log the emails I sent to my leads, that would reduce half of my time using the software.

Reasons for choosing Teamwork CRM

cost, integration.

Reasons for switching to Teamwork CRM

Teamwork pairs with Teamwork Projects that we already use and it is less expensive.

Vendor Response

Hi Alan, Thanks for taking the time to leave us a review - a 10/10 rating is always great to see! I've passed your feature request onto the product team to look into this further. Many thanks, Karen at Teamwork

Replied February 2021

Alexanderia K.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 6 months

Reviewed September 2020

Ease of Use of the CRM

We now all have clear visiualization of sales pipe line, customer information, and notes to read on all our companies. We have now maintained an organized pipeline and have a great system to keep all meeting notes on those prospects.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was very easy to implement and bring overall information from our previous CRM. The software is easy to use and understand. Also being able to customize the boards and headers to our specific company is a great feature. Helped our business organize our Pipe Lines and maintain contact on those leads.

Cons:

At this moment I have not come across anything that I do not like about the software.

Reasons for switching to Teamwork CRM

We made the switch to Teamworks because of their great suite of products. We bought all the products and they work great for our company! They keep everyone on track and organized. Also Teamworks customer service people were great, very nice and knowledgable.

Vendor Response

Hi Alexanderia, Thanks for your review of Teamwork CRM - we are delighted to hear that Teamwork has helped your company's lead management. It's great to see a 10/10 score! Don't forget to stay in touch with us at support@teamwork.com if you ever have any issues or wish to submit a feature request. Have a great day, Karen at Teamwork

Replied February 2021

Betsy E.

Verified reviewer

Events Services

2-10 employees

Used daily for more than 2 years

Reviewed September 2020

Teamwork CRM Integrates Perfectly with Teamwork PM

Teamwork CRM has great customer support, and is constantly working on updates and new integrations. It's constantly evolving and is definitely easier to use than the program we were using before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Teamwork CRM is a great product to accompany Teamwork PM, which we had already been using for many years. We were looking for something easy to use that wasn't cumbersome and didn't make our work harder. I like the fact that I can add items easily, and add tasks that convert over to Teamwork PM, thus making is so that I don't have the enter data twice in two different places.

Cons:

It took a bit to convert over from our prior CRM. The Excel file didn't easily upload - but this was a while ago, and I think Teamwork CRM has changed this process since. Also, I wish there was an "Export" to Excel option, so that I can pull reports for my files and look at everything on one screen.

Reasons for switching to Teamwork CRM

Insightly was difficult to use and took too much time.

Vendor Response

Hi Betsy, Thanks for such a detailed review of Teamwork CRM - we really appreciate it. Could you contact the support team at support@teamwork.com to investigate these Excel issues further? Have a great day, Karen at Teamwork

Replied February 2021

Kate K.

Verified reviewer

Executive Office

2-10 employees

Used daily for less than 2 years

Reviewed September 2020

Teamwork CRM keeps us organized and allows everyone to always be in the loop

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Teamwork customer support is phenomenal! They helped walk me through set up that made the most sense for the company. I like how I can see at-a-glance where the clients/prospects are in the process. And so happy that CRM works with Projects so we can assign tasks, etc. without switching back and forth between two products.

Cons:

Lack of Outlook integration, something that they have planned soon.

Reasons for choosing Teamwork CRM

We LOVED that it was connected to the Project Management system. The customer support is amazing. Great product, affordable, and easy to learn.

Vendor Response

Hi Kate, Thanks for your nice comments about our support team - I agree - they are a lovely bunch! I've passed your comments onto the integrations team to look into this further. Kind regards, Karen at Teamwork

Replied February 2021

Mubrra C.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Reviewed September 2020

Easy to Use CRM

Excellent experience, very much satisfied overall.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Yes very easy to use and user friendly. The integrations were easy as well. Overall, a very good product.

Cons:

The customization of filters is a bit confusing. That can be refined.

Reasons for switching to Teamwork CRM

Since we were already using teamwork for project management, we though it will be easier to use the CRM as well since it's integrated with our projects already

Vendor Response

Hi Mubrra, Thanks for your review of Teamwork CRM - it's great to hear that you've had an excellent experience with our products. Our product team have worked hard to ensure our product is user-friendly - they'll be delighted with your comments. I've noted your feedback on filters customization and will pass this onto the product team. Many thanks, Karen at Teamwork

Replied February 2021

Brandon H.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Reviewed September 2020

I love Teamwork!

I began useing it many moths ago because it integrates sales and onboarding. As a team it was easy to work together and see where our bottlenecks where.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to see where an item is in the work-flow.

Cons:

Managing campaigns, and emails to groups

Reasons for switching to Teamwork CRM

Salesforce did work between sales and onboarding as easily. It was also not as easy to use.

Vendor Response

Hi Brandon, Wow, a 10/10 review - this is a big win for us! I'm delighted Teamwork CRM has helped make your workflows more efficient. I've passed your issues onto the product team to try improve this in the future. Many thanks, Karen at Teamwork

Replied February 2021

William C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Reviewed September 2020

Still young, but great integration with Teamwork

Teamwork's customer support has always been fantastic. Also, it's apparent they are putting good effort into making a clean User Interface and building smart features. I really appreciate that. I have a lot of confidence that as this software matures, it will become something powerful - especially while using their other products: Projects, Desk, and Spaces.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how well this integrates with the Teamwork ecosystem. As an agency owner, having these tools under one roof helps save time and money. I also appreciate the pricing - which is better than some other more popular CRM's out there

Cons:

I would like an easier way to integrate with my email client so I don't have to remember to add a note in my CRM every time I email a lead.

Reasons for choosing Teamwork CRM

It has a better price, and also integrates with the other products in the Teamwork Ecosystem.

Vendor Response

Hi William, Thanks for your review of Teamwork CRM. We are delighted to hear that Teamwork has helped your company save time and money! I've passed your email requests onto the product team to look into this further. Our product team love receiving feedback as it helps us constantly improve our product! If you ever have any issues or wish to submit another feature request - contact us at support@teamwork.com. Many thanks, Karen at Teamwork

Replied February 2021

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