The Mortgage Office 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About The Mortgage Office
The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, payment processing, document storage, workflow automation and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options and caters to hard-money lenders, loan servicers, note servicers, cities, municipalities, banks, credit unions and private lenders.
The Mortgage Office features loan tracking, which allows users to track loan charges, interests and advances. Users can also assign multiple funding sources for loans and send automated emails for borrower bills and statements.
The Mortgage Office features adjustable rate mortgage (ARM) tools, complies with the Real Estate Settlement Procedures Act (RESPA) and offers QuickBooks integration. This integration allows users to automatically export data and prepare accounting reports such as accounts payable, accounts receivable and bank reconciliation.
The Mortgage Office Screenshots

The Mortgage Office Pricing and Plans
Pricing available upon request
No plan information available

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The Mortgage Office Features
- Features of The Mortgage OfficeAccess Controls/PermissionsAccountingAccounting IntegrationACH Payment ProcessingActivity DashboardActivity TrackingAlerts/NotificationsAmortization ScheduleAPIApproval Process ControlAsset Lifecycle ManagementAudit TrailAuto LoansAutomated Decisioning/UnderwritingAutomatic Funds DistributionBorrower ManagementBusiness LoansCash Flow ManagementClient DatabaseClient ManagementClient PortalCollateral TrackingCommercial MortgagesCommunication ManagementCompliance ManagementConfigurable WorkflowConstruction LoansContact DatabaseContact ManagementCredit ReportingCRMCustomer DatabaseCustomer ManagementCustomer StatementsCustomizable BrandingCustomizable ReportsCustomizable TemplatesDashboardData Import/ExportDigital SignatureDocument ManagementDocument StorageElectronic ApplicationsElectronic PaymentsElectronic SignatureEmail MarketingEscrow ManagementFinancial AnalysisFinancial ManagementFor BorrowersGovernment LoansHUD Settlement StatementsInvestor ManagementLead ManagementLender SearchLoan ManagementLoan OriginationLoan Portfolio ManagementLoan ProcessingLoan ServicingMarketing AutomationMortgagesMulti-BranchMulti-Channel CommunicationMulti-CompanyMulti-CurrencyOnline ApplicationsOutsource ProcessingPayment CollectionPayment TrackingPipeline ManagementPre-QualificationPricing ManagementPromissory NotesProperty Tax ManagementReal-Time ReportingRefinance ManagementRemindersReporting/AnalyticsReporting & StatisticsResidential MortgagesRisk AssessmentRisk ManagementRole-Based PermissionsRules-Based WorkflowSchedulingSearch/FilterSecure Data StorageSelf Service PortalStatus TrackingStudent LoansTask ManagementTask SchedulingTemplate ManagementThird-Party IntegrationsThird Party Loan OriginationTransaction HistoryVisual PresentationWorkflow Management
The Mortgage Office Integrations
The Mortgage Office User Reviews
Overall Rating
4.8
Ratings Breakdown
5
87%
4
10%
3
2%
2
0%
1
1%
Secondary Ratings
Ease of Use
4.7
Value for money
4.7
Customer support
4.8
Functionality
4.7

Anisa L.
Verified reviewer
Financial Services
Used daily for more than 2 years
Review sourceReviewed March 2018
Long time user, first time reviewer. Stable, reliable tool. Strong support. Clean audits.
5
For what's out there, this tool works well. As far as I can see there is no holistic product that manages the lending side of a MIC, the capital side of a MIC, robust and standard accounting tasks (financial statement generation) and exempt market issuance. But this one works really well at getting me data that can be imported into the accounting system with minimal fuss and high accuracy. The more we use it and learn about it, the more time this tool creates for our MIC team.
Ratings Breakdown
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Stacey S.
Verified reviewer
Real Estate
2-10 employees
Used daily for more than 2 years
Reviewed January 2026
Services All My Loans in one place - CLOUD-BASED!
5
I love that everything is cloud-based and all loans are kept in one place. It’s a huge benefit—I can access loan information from my home computer after hours, my iPad, or even my phone. I’ve literally done payoffs while on vacation! No matter where I am, my customers always get the information they need, exactly when they need it.
Ratings Breakdown
Reasons for switching to The Mortgage Office
We switched from TLO to TMO now we have more robust software.
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Robert B.
Verified reviewer
Financial Services
2-10 employees
Used daily for less than 6 months
Review sourceReviewed August 2024
One Big Mistake
1
I purchased The Mortgage Office last year and abandoned it quite soon afterwards. Dealing with them was like pounding a square peg into a round hole. I found the system very inflexible and rather than tackle issues directly they devised wild work arounds. They claim to have been selling TMO for forty years, but I find this difficult to believe as some of their glitches were simple basic elementary mistakes. If you do engage with them, I strongly suggest that you base your contract on a trial basis and not prepurchase the entire year or get too deep into the transition. I purchased the full year and just wrote it off when I realized what I got myself into. I am lucky that I used my old system on a parallel basis. It is my experience that TMO gives no refunds no matter how badly they performed. TMO is a prime example of a business working around a program and not the other way around. They will make no small change for your personal needs unless it services the greater good of all their users. TMO also will control all your data, and you are then at their mercy. Better to have a program held on your server that you control and have desired custom work done.
Ratings Breakdown
Reasons for switching to The Mortgage Office
For ease and automation. Wanted something new.
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Nicole B.
Verified reviewer
Financial Services
2-10 employees
Used daily for more than 2 years
Reviewed January 2026
Great Product
5
I been with mortgage office for close to 8 years and have been very satisfied with the product and their customer service.
Ratings Breakdown
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Jordan W.
Verified reviewer
Financial Services
11-50 employees
Used daily for less than 2 years
Reviewed January 2026
Highly Rated Platform with Outstanding Support and a User-Focused Product Team
5
My overall experience has been very positive. The support from the staff is excellent; they are knowledgeable, responsive, and genuinely helpful. I also really appreciate that the product team listens to user feedback and actively considers feature requests. It’s clear they care about improving the platform based on real user needs. The platform is robust and dependable, and the strong support from the whole TMO team makes a big difference. With more automation, it would be even stronger.
Ratings Breakdown
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April V.
Verified reviewer
Real Estate
2-10 employees
Used daily for more than 2 years
Reviewed December 2025
Streamlined
5
Ratings Breakdown
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Jessica C.
Verified reviewer
Real Estate
2-10 employees
Used daily for more than 2 years
Reviewed December 2025
Smooth Performance Backed by Strong Support
5
The overall experience with the software has been great. The system is very user-friendly, and the wide range of resources available helps us run our business as efficiently as possible.
Ratings Breakdown
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Nora S.
Verified reviewer
Real Estate
2-10 employees
Used daily for less than 2 years
Reviewed January 2026
Great Software with Fast Support
5
Overall, The Mortgage Office has been great to use. It makes managing loans, payments, and reporting way easier, and once you get the hang of it, everything runs smoothly. The quick, helpful support really makes a difference, so you never feel stuck. Definitely a solid tool for keeping everything organized and running efficiently.
Ratings Breakdown
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Heather M.
Verified reviewer
Real Estate
2-10 employees
Used daily for less than 2 years
Reviewed December 2025
TMO experience
5
Great experience overall! Staff is more than helpful. I am able to get help as needed. The end of year tax option is amazing!
Ratings Breakdown
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Nasreen A.
Verified reviewer
Construction
51-200 employees
Used monthly for less than 2 years
Reviewed December 2025
Excellent System
5
This system is resolving purpose of our mortgage finance. Loans can be processed, very secured in terms of data breeching.
Ratings Breakdown
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