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Glassix vs Viber

Updated December 17, 2025

Glassix vs Viber: Which is best for you?

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1 million+ businesses helped
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Starting Price
$49.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Social Media Integration
5.0
Single Sign On
5.0
Ticket Management
5.0
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Chat/Messaging
4.65
Customer History
4.55
Reporting/Analytics
4.47
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Integrations
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WhatsApp
WhatsApp
Telegram
Telegram
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Pros / Cons
  • Glassix is ​​expanding access to mainstream AI, meeting all customer needs, managing their intentions with their Customers have never been easier, Glassix is ​​a secure platform that offers a set of features with a complete subscription service.
  • My organization recently discovered that certain customization options are limited, which could affect how well the software adapts to specific organizational needs.
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  • Sometimes, when it comes to using it for work, large file sizes can cause delays and slowdowns. But overall, it's very good both for work and for communicating with family. Plus, you can make calls at any time and quickly send whatever is needed.
  • However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones.
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Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.9/ 5
4.5/ 5
Customer Support
Highest performing feature
in the comparison
5/ 5
4.3/ 5
Functionality
Highest performing feature
in the comparison
5/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2023
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad