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Sociocs vs Text Request: Which is best for you?
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Features
- The software's implementation and adaptability have been very convenient in allowing us to efficiently manage our customer communication, leading to a notable improvement in our scalability.
- The 1st challenge that I faced after using this platform is that It didn't supported some of the social platforms which reduced our market reach and also it will take lot of time to master all the features and tools available in the software and also one time I didn't got any response from the customer care side after mailing so many times
- It worked for the most part, we just wanted to eliminate the part of having to export all of the data, then manually pull the numbers for those specific times, and create specific group messages out of those numbers on a daily basis.
- when I use my headphones every time a customer reply a message there is a sound notification to inform that someone reply the message, that could be sometimes uncomfortable if you have sent a lot of messages the same day because I do not know how to turn off this sound, that is the only thing sometimes I do not lie
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