Telegram 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

4.7

(6400)

Pricing

Pricing available upon request

About Telegram

Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or create additional tools with Telegram's free open API, Bot API and TDLib.Telegram includes 1-1 and group messaging, file and image sharing, end-to-end encryption, self-destructing messages, and many more.

With Telegram, users can choose whether to have just 1-1 conversations or group conversations with up to 200,000 other users. Since Telegram's servers are spread worldwide, messages can securely be sent to other users within a matter of seconds. Users can also store and send media files and documents of any size using Telegram's document storage and file sharing. Telegram syncs messages across multiple devices so users can utilize the desktop or mobile when it's necessary. For security issues, users can choose to self-destruct messages using a built-in timer.

Telegram is available for mobile devices via an iOS and Android app.

Telegram Screenshots

Telegram Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Telegram Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Telegram
Alerts/Notifications
API
Audio Calls
Collaboration Tools
Conferencing
Contact Management
Discussions/Forums
Document Storage
Drag & Drop
File Sharing
Group Messaging
Multi-Language
On-Demand Communications
Personalization
Project Management
Real-Time Chat
Reminders
Screen Sharing
Search/Filter
Secure Data Storage
SSL Security
Video Conferencing
Video Support

Telegram Integrations

Integration rated 4.2 from 91 reviews

Instagram

Integration rated 4.4 from 12 reviews

Telegram User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

24%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.3

Functionality

4.6

ENDURANCE O.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Telegram in 2025: Pros, Cons, and Overall User Experience

I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue.

Cons:

Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful

Taralee W.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

Switching to telegram the prefect solution for prayer meetings.

So far I have taken a liking to this app, my experience is great and i dont have any complains so far it works well on low quality internet too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Telegram is an excellent messaging app compared to many others. It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact. With strong privacy features, including secret chats, Telegram is great for those who value security. Another major advantage is the ability to send and open large files without any complications. Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies. Many people have expressed interest in joining, but most apps have limitations on group size. That's why I’m recommending Telegram to my pastor as a better option for our community.

Cons:

Telelgram isnt widely used as i would like it to be, you tend to find more people using other calling and messaging apps but overall its a great app to use.

Reasons for switching to Telegram

When it comes to group calls it can allow you to add and invite more people.

Mohammed Said a.

Verified reviewer

Mining & Metals

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

telegram i like it

Previously 4

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Previously 4

Functionality

Previously 4

Pros:

i like most in this software that there is always something new

Cons:

i like least in telegram the that there is a lot of spam there

Verified

Reviewer

Medical Devices

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Highly recommend!

Adding new employees, video chatting, calling, messaging, sharing and storing files and documents is a breeze on Telegram. It played a huge role in launching our department several years back and many of us still use TG for personal and business needs. Highly recommended!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Telegram is where our Businesses Development Division began years ago. Wonderful platform to create channels for different purposes and individual chats with video and call features. Project Management, Messaging, Easy to use, Cost, all made TG a perfect choice for us.

Cons:

The format is different, but also very simple to use and over time it became a favorite, especially for those who were not technically familiar with things like this.

Verified

Reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2025

The most secure messaging app

Overall it's a very good messaging app ,Its cloud-based storage and cross-platform availability is a very beneficial feature .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The thing I liked the most about telegram was its strong focus on private and security as it offers ene to end encryption. I am able to send huge files easily to my friends and colleagues.

Cons:

I didn't liked the notification system of telegram , because it failed to notify me of some important messages. Some features are a bit hard to understand for new users .

Reasons for switching to Telegram

Telegram has better security than its alternatives like whatsapp . Its also more customizable and has better features than whatsapp.

Sara M.

Verified reviewer

Arts and Crafts

Self-Employed

Used daily for more than 2 years

Review source

Reviewed August 2024

Good Application for different usage.

The overall experience is excellent. I spent a lot of time in this application for variety of thing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find many things in Telegram. I can watch series, read books and articles, and also I can call or text my friends too. I found many channels for people and they write some tips for some jobs and also general tips and articles.

Cons:

Till now there are a lot of notification and I do not separate between my contact friends and other channels.

Reasons for switching to Telegram

Telegram has more option and I feel more secure.

Slavisa P.

Verified reviewer

Music

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed October 2024

Telegram review

It's a very good application and has many useful functions...it's the best for now

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most important thing is that it automatically has its own bitcoin wallet when installing... it's a good feature because you can remove an image from the site in a message to whom you send it, and completely remove it so that the other user doesn't keep it.

Cons:

Well, the fact that it automatically returns the directory already deleted... so I delete the directory and after the pin connection, it returns the same directory

Reasons for switching to Telegram

Because of better functions and also because images and medical content can be removed

Breanna G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Overall a secure and easy to use messaging app

It's been great for chatting with the other team members and its just nice to have a dedicated app for this at work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's free to use, never had a need for customer support. It's very simple and fun to use with many options for expressing oneself through messaging. Great for professional team communication because it's encrypted.. Never encountered any bugs or issues. Great for assigning tasks and productivity.

Cons:

Mostly just that random people are always adding you and spamming you, but it's easy to flag and report and delete.

Purachet C.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Great messenger for business purposes

Ratings Breakdown

Ease of use

Functionality

Pros:

Small fast messengers that supports every platform, has groups & bots and encrypted messaging. Basically everything you want from a business messenger

Cons:

Export chats option is hidden on the main applications and available only in Telegram web version, maybe temporarily?

Verified

Reviewer

Computer Software

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2025

I like it very much