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WhatsApp vs Zenvia Customer Cloud

Updated February 10, 2026

WhatsApp vs Zenvia Customer Cloud: Which is best for you?

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1 million+ businesses helped
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Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
SMS Messaging
5.0
@mentions
4.83
Chat/Messaging
4.83
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One-to-One Messaging
4.36
Mobile Access
4.36
Chat/Messaging
4.13
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Integrations
Meta for Business
Meta for Business
MightyCall
MightyCall
Twilio
Twilio
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PayPal
PayPal
Salesforce Platform
Salesforce Platform
Shopify
Shopify
See All
Pros / Cons
  • Whatsapp is best massage service app in world with free, best, simple interface with safety features like 2 step verification ,video call facility is good, there are no bugs and issues, customer service is good quick response etc.
  • I think the flaws in the WhatsApp application are very simple, such as the fact that the application cannot be used without a phone number, and it also does not fully support multiple devices, so the same account cannot be used on more than one phone at the same time.
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  • Its a great tool when it comes to assisting in communication with international people
  • Mobile and Web funcionality with erroresI can't even access with my all users.
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Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5
4.2/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
3.8/ 5
Customer Support
Highest performing feature
in the comparison
4.3/ 5
4/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad