Unifocus 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Unifocus

4.5

(80)

Pricing

Pricing available upon request

About Unifocus

If you're a hotel manager juggling spreadsheets, outdated systems, and last-minute shift changes, Unifocus was built for you. Whether you run a boutique resort, a multi-property chain, or oversee departments like housekeeping, F&B, and events—Unifocus offers a smarter, simpler way to manage your people and daily operations.

Who It’s For
Unifocus is built for hospitality leaders who wear many hats. From general managers and department heads to HR and regional ops, it helps streamline scheduling, labor tracking, compliance, and task execution. If you manage teams across multiple sites or regions with complex labor laws and multilingual needs, Unifocus is flexible enough to handle it.

Why Unifocus Stands Out

Built for Hospitality
Unifocus isn't retrofitted HR software—it's purpose-built for hotels. It understands variable demand, tipping structures, and the unique service dynamics of hospitality environments.
All-in-One Platform
Labor management and task operations live in one place. From forecasting and mobile punching to room inspections and service recovery, Unifocus replaces multiple disconnected systems.
Demand-Based Scheduling
Using AI and real-time PMS/POS data, Un...

Unifocus Screenshots

Unifocus Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Unifocus Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of Unifocus
Access Controls/Permissions
Action Management
Activity Dashboard
Activity/News Feed
Activity Tracking
API
Appointment Management
Approval Process Control
Asset Tracking
Attendance Management
Attendance Tracking
Audit Trail
Availability Management
Benchmarking
Benefits Management
Biometric Recognition
Budgeting/Forecasting
Business Process Automation
Calendar Management
Clock In/Out
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Customizable Branding
Customizable Fields
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Drag & Drop
Email Management
Email Reminders
Employee Database
Employee Directory
Employee Engagement
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Time Tracking
Engagement Tracking
Feedback Management
FMLA Administration
Forecasting
Gamification
Geofencing
Goal Management
Goal Setting/Tracking
GPS
Housekeeping Management
Inspection Management
Knowledge Management
Labor Forecasting
Labor Management
Leave Tracking
Messaging
Mobile Alerts
Mobile App
Mobile Survey
Monitoring
Multi-Channel Data Collection
Multi-Language
Multi-Location
Multi-Property
Negative Feedback Management
Offboarding
Onboarding
Online Time Clock
Overtime Calculation
Payroll Integration
Payroll Management
Performance Management
Performance Metrics
Preventive Maintenance
Progress Tracking
Projections
Pulse Surveys
Punch card
Question Library
Question Piping
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Resource Management
Response Quotas
Response Validation
Role-Based Permissions
Schedule Distribution
Scheduling
Search/Filter
Sentiment Analysis
Shift Swapping
Sick Leave Tracking
Single Sign On
Skills Tracking
Skip Logic
Sub-Task Management
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Task Editing
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Text Analysis
Third-Party Integrations
Time & Attendance
Time Clock
Time & Expense Tracking
Time Off Management
Time Off Requests
Timer
Time Tracking
To-Do List
Trend Analysis
Vacation/Leave Tracking
Variable Workforce
Visual Analytics
Workflow Configuration
Workflow Management
Work Order Management

Unifocus Integrations

Averox Business Management

Dayforce HCM

Trackforce Valiant

Paylocity

Workday HCM

Oracle PeopleSoft

See all 14 integrations

Unifocus User Reviews

Overall Rating

4.5

Ratings Breakdown

63%

26%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.2

Functionality

4.3

Adina B.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

A great tool for keeping our team organized.

We've been using Unifocus for a few months now, and it's really helped streamline our scheduling and time tracking. There was a small learning curve at the beginning, but most of our team picked it up within the first week. It's been a solid tool for the price, and it's made managing shifts much simpler. I'd definitely recommend it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has made our team's scheduling and time tracking so much more efficient. Everything is in one place, which really helps keep everyone organized and on the same page.

Cons:

There was a bit of a learning curve for some of our team members at the very beginning. It took a little time to get everyone comfortable with all the features.

Valentino F.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Strong time tracking and scheduling, but needs UI improvements

Unifocus helped us better manage shifts and hours. It made compliance easier but has a learning curve for new staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The scheduling and time tracking features are very accurate and help reduce payroll errors and overtime costs.

Cons:

The user interface feels outdated and navigating between modules can be slow and confusing for new users.

Reasons for choosing Unifocus

It had better payroll integration, more flexible scheduling tools, and the reporting was just more complete overal.

Reasons for switching to Unifocus

Unifocus offered deeper scheduling control, better payroll accuracy and more advanced reporting features.

Samantha W.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2023

Number one

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to use. Easy to install. Plenty of uses

Cons:

Sometimes the system crashes and they dont list updates right away

Austin O.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed August 2025

Unifocus Review

Overall, my experience with Unifocus was positive. It was a convenient and efficient tool for managing schedules, tracking hours, and requesting time off. While there were occasional delays in notifications, the platform overall made work scheduling much more organized and accessible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Unifocus was how user-friendly and organized it was. It made it easy to view my schedule, track my hours, and request time off all in one place. The clear layout and quick updates helped me stay on top of changes without confusion

Cons:

What I liked least about Unifocus was that updates to schedules or changes in shifts weren’t always communicated through notifications right away, which sometimes made it easy to miss important updates

MEGHAN A.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

On Track And On Time

Overall my experience with using Unifocus is a positive one. It is easy to navigate and its very user friendly anyone can learn how to use it. I like to keep my records organized and this has been a big plus in my everyday routine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how manageable the time tracking could be . It keeps tracking organized and easy to find what I'm looking for on a day to day basis.

Cons:

Not very often but once in a while there would be a slight glitch and the information that I entered would not save and id have to enter it again.

Karan K.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2025

Great Exeprience

my overall experience is great with Unifocus. There is definitely room for improvement but the features and tools it has right now works well

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Unifocus is how easy it makes scheduling. It takes into account how busy the hotel will be and helps build the schedule around that, so we’re not over or understaffed. The mobile app is also super handy staff can check their shifts, request time off, or swap shifts right from their phones. It just makes managing everything a lot smoother.

Cons:

it can be a bit slow, especially when too many people are using it at the same time. Also, it takes a bit of time to learn how to use everything properly. it’s not the most beginner-friendly at first. But once you get the hang of it, it gets easier.

Mostafa M.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 12 months

Review source

Reviewed September 2025

My review for Unifocus

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With the help of Unifocus I was able to incorporate current events as well as staff histories to ensure we do not overstaff or understaff within certain time frames.

Cons:

One challenge is that approval of time-off may go against the schedule rules if not thoroughly checked.

DREW P. J.

Verified reviewer

Insurance

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

The Timesaver You Need!

It's been a good experience using Unifocus, and I'd say that, especially for a smaller team, it is essential to save time. The user interface was easy to use and the company clearly knows what it's doing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unifocus really does cut down on the time needed to do most of our important and mundane tasks throughout the day. The price was pretty reasonable and definitely worth the cost if everyone is using it correctly. With everyone operating at 100% the scheduling, information gathering and content created is exactly what we set out to do.

Cons:

It really did all it promised to do. The only thing I'd say against it is that sometimes our systems would be sluggish when doing certain tasks, but that may be because we need to update our equipment.

Gary G.

Verified reviewer

Food Production

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed October 2025

Super great product

I personally think it's a extremely great software that makes communication between manger and employees

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really love the employee self service its extremely simple and easy to understand and provides an sufficient way to organize employee relations and scheduling

Cons:

It could use an easier way to master the software but overall its pretty good but easier translation could always be useful

Aaron K.

Verified reviewer

Consumer Electronics

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed October 2025

Unifocus: Insightful, but Clunky at Times

My overall experience with Unifocus has been a mix of strengths and challenges. On the positive side, it’s a powerful tool for workforce management, especially in industries like hospitality and retail where scheduling and labor forecasting are complex. The mobile app is convenient for employees, and managers get strong reporting and insights that help keep labor costs under control.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unifocus uses historical data, occupancy, events, etc., to predict what staffing needs will be. That helps ensure you're not understaffed or overstaffed. It takes a lot of guesswork out of scheduling.

Cons:

Time-off approvals sometimes conflict with schedule rules, especially if not carefully checked. So thats bad.

Showing 1 - 10 of 80 Reviews

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