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Annex Cloud Loyalty Experience Platform vs Text Request: Which is best for you?
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Features
- Customer Service is responsive and the company has been flexible in tailoring their service to support our multi-region loyalty programs, each with differing rules for points earned and loyalty
- I led the discovery and vendor selection phases of the development process as well as the implementation and Annex was straightforward and accurate at each phase of the process.
- It worked for the most part, we just wanted to eliminate the part of having to export all of the data, then manually pull the numbers for those specific times, and create specific group messages out of those numbers on a daily basis.
- when I use my headphones every time a customer reply a message there is a sound notification to inform that someone reply the message, that could be sometimes uncomfortable if you have sent a lot of messages the same day because I do not know how to turn off this sound, that is the only thing sometimes I do not lie
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Recommendations
