CheckMarket 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CheckMarket

4.5

(149)

Pricing

Starting at $150.00 per month

About CheckMarket

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notifications and white labelling.

The survey creation module allows users to create, edit and conduct surveys in various languages. Users can customize respondent surveys based on previous survey responses, gender, language and more. The distribution module allows users to collect responses via email, social media, Slack, text messages, telephones or kiosks.

Users can view reports in their dashboard or extract reports with charts in Microsoft Excel, Word and PowerPoint, as well as PDF, SPSS and more. CheckMarket offers integration with Salesforce, Zendesk, Slack and Zapier, as well as social media sites such as Linkedin, Facebook and Twitter.

CheckMarket is available with per survey and subscription-based pricing options. Support is offered via email, phone, chat and through a knowledge base.

CheckMarket Screenshots

CheckMarket Pricing and Plans

Starting price: $150.00 per month

Free Trial

Free Version

Flexible Monthly Plan

$150.00

usage based, per month

Plan includes:

Automated Notifications
Deep Integrations
Intuitive Survey Builder
Reporting
Unlimited Number of Surveys
Unlimited Questions Per Survey
Unlimited Users
White Label Options

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CheckMarket Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of CheckMarket
360 Degree Feedback
Access Controls/Permissions
Action Management
Activity Dashboard
Alerts/Notifications
Anonymous Feedback
API
Benchmarking
Complaint Monitoring
Conditional Logic
Continuous Feedback
CRM
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Dashboard
Email Management
Email Reminders
Mobile Survey
Monitoring
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Language
Negative Feedback Management
NPS of Customers
NPS of Employees
NPS Survey Structure
Offboarding
Panel Management
Paper-Based
Performance Management
Performance Metrics
Performance Review Management
Phone-Based
Progress Tracking
Pulse Surveys
Question Library
Question Piping
Randomization
Rater Selection
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Response Quotas
Response Validation
Search/Filter
Segmentation
Self Service Portal
Sentiment Analysis
Site Intercept Survey
Social Media Integration
SSL Security
Statistical Analysis
Survey Builder
Survey/Poll Management
Survey Sample Management
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations

CheckMarket Integrations

Zendesk Suite

Meta for Business

Twitter/X

Microsoft 365

Slack

Zapier

See all 8 integrations

CheckMarket User Reviews

Overall Rating

4.5

Ratings Breakdown

49%

48%

Secondary Ratings

Ease of Use

4.3

Value for money

4.6

Customer support

4.9

Functionality

4.3

Joost S.

Verified reviewer

Wholesale

11-50 employees

Used other for less than 6 months

Review source

Reviewed August 2019

First Surveyn build ever

Nice, easier to make survey than with other survey platforms I tried.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Possibility of several languages in one survey easy to translate. No subscription needed.

Cons:

A lot of possibilities, but with the help of helpdesk easy to find what I want.

Reasons for choosing CheckMarket

Make one survey easy to translate and to use for all employees

Melanie L.

Verified reviewer

Marketing and Advertising

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Checkmarket Software - My feedback :)

I highly appreciate all the professional help we get from the checkmarket support team & the online support pages. When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach. The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool. Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Extremely flexible / highly customizable to specific needs, and a million possibilities to configure the surveys as you need them, in terms of branching/prefill/depending fields/CSL coding, etc but also branding-wise. We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.. ability to share (protected or non-protected) those dashboards, possibility to use an own domain. Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them. The software is also very intuitive and support pages (+ the support team) are well done and are very useful.

Cons:

In certain cases (specific needs) we have to work with complex turnarounds to get to the ideal configuration. For branching the IF + AND + OR is great but especially with the OR certain cases are not technically working well, and we need to put quite time consuming workarounds in place. Another little frustration is the survey pdf - so this one is GREAT GREAT GREAT to have and broadly/very much used, but if we could customize (at least slightly) in between different surveys that would be a really valuable one too. One other feature we hope for is that text boxes keep the exact format of the text entered into the text box by the survey respondent (e.g. line breaks, bullets...) All I can think of for now :)

Reasons for choosing CheckMarket

Survey Monkey was evaluated as less user friendly/intuitive - less strong in terms of data extraction/import & consolidation capabilities, and assessed as less strong in terms of system integration (APIs...)

Reasons for switching to CheckMarket

Not flexible, very limited, expensive (the change was made end 2016/Start 2017 so based on the Vocaza software / older version surely that was in place back then)

Loekie V.

Verified reviewer

Logistics and Supply Chain

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Easy to use, good insights and good support

We use it for internal and external surveys. I works good and is very flexible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is flexible and easy to use and the support team is very helpfull

Cons:

We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us

Marc E.

Verified reviewer

Insurance

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

The perfect solution for creating online surveys.

We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive - A tool with lots of features, I cannot think of one that is missing. - You can create and share custom dashboards and reports. - You can set up closed loops for contacting dissatisfied customers. - They have specific features for NPS surveys. - Multilingual surveys are possible - You can choose where in the world your data are stored. - They offer additional services if you lack time or experience. - The value for money is top. - You can distribute surveys through multiple channels (including email, SMS, QRcode) - Surveys and emails work great on mobile devices. - The number of users is unlimited.

Cons:

The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.

Reasons for choosing CheckMarket

The combination of features, unlimited users, 7/7 support and the pricing model.

Reasons for switching to CheckMarket

The support is better.The tool is a lot more user friendly!! And the difference in cost is impressive.

Chantal B.

Verified reviewer

Human Resources

1001-5000 employees

Used other for less than 2 years

Review source

Reviewed October 2020

Checkmarket - Ideal to send out Customized Surveys

I'm really very pleased with the tool. I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

You can lay-out all type of questions Process roadmap that is designed - userfriendly Possibilities to report afterwards

Cons:

I don't think there is something not to like. But I'm interested in knowing as much as possible about 'how to score' your answers. I see that a lot of people in our company use the tool, but they very often don't know how to score. And often you are under time pressure - not always easy to deep-dive in all the information on the site. Especially when you don't use the tool frequently.

Reasons for switching to CheckMarket

I don't really know - I think that both tools are good, but finally we have chosen Checkmarket as partner. You have to ask our purchasing department.

Mark S.

Verified reviewer

Medical Devices

51-200 employees

Used other for less than 6 months

Review source

Reviewed July 2019

Excellent product, Really flexible and great customer service

Excellent. I have the product I planned before I started at a reasonable cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product helps to construct really flexible surveys, with conditional follow on questions that make the survey really quick and simple for the respondent, reducing the number of questions they need to complete to give you the data you need.

Cons:

Its complex, because its so customisable, but the support is first class.

Reasons for choosing CheckMarket

See previous answer. The add on functionality is reasonably priced with superb customer support.

Reasons for switching to CheckMarket

I switched because the functionality I required was only available elsewhere at a premium subscription billable for a full year in advance. I don't produce surveys constantly throughout the year, but when I do I have no objection to paying reasonable amount on a survey by survey basis.

Marco A.

Verified reviewer

Market Research

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed November 2019

Professional

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is efficient and support is in general quick and very helpful.

Cons:

You may think it is a bit expensive but, though it is clearly not cheap, they offer a lot in change. Maybe an "unlimited respondents" option would be appreciated.

Reasons for choosing CheckMarket

Nothing is forever and we may change in the future, but CheckMarket offered a good compromise between "ease of use" tools, interesting analytic options, beautiful results and helpfull helpdesk. Their "quota" tool is working very well. Qualtrics is clearly too expensive, surveygizmo does not have quotas, QuestionPro we already mentioned, Surveymonkey may still be an option, basically for the interesting prices.

Reasons for switching to CheckMarket

We had some troubles with the free trial that was offered to us by the company. The product was good but we personally wanted a different one, fitting more to our needs.

Daniel C.

Verified reviewer

Religious Institutions

Self-Employed

Used other for free trial

Review source

Reviewed October 2020

The right tool for the job

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost is adjusted to the use Security of data Multilingual Broad range of features Ease of use Excellent customer service Excellent support Intuitive Many more

Cons:

I don't know based on my use It does what I need

Reasons for choosing CheckMarket

Prompt response to my questions Cost adjusted to the use

Ngoc Tho N.

Verified reviewer

Education Management

Self-Employed

Used weekly for free trial

Review source

Reviewed March 2020

First time user satisfaction

I was able to customize my survey on a budget. In future projects, I'm willing to spend more if possible to explore other features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features offer rich opportunities to customizing a survey. The design can also be very neat, minimalist and prevent distractions.

Cons:

The display logic was the most complicated feature for me that I will need more support on.

Reasons for choosing CheckMarket

The interface of Survey Monkey is distracting and overwhelming to me.

Toon R.

Verified reviewer

Management Consulting

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed January 2019

GO team

I use it internally & externally. It looks professional and it's efficient tool overall.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is the best thing about this product. Even if I don't understand something at once, I am only one call away from the solution. They are very friendly and really patient, even if I have the most stupid questions!

Cons:

If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox.

Showing 1 - 10 of 149 Reviews

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