Giftbit 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Giftbit

4.6

(82)

Pricing

Pricing available upon request

About Giftbit

Giftbit is a digital platform for distributing gift cards and prepaid cards, designed for reward and incentive programs. It supports businesses in implementing customer rewards, employee recognition initiatives, and marketing incentives.

The platform includes a global catalog featuring a wide range of brands. Businesses can offer custom reward options or allow recipients to choose their rewards. Giftbit does not require subscription fees, minimum usage, or exclusivity agreements, making it suitable for organizations of various sizes. Features include an API for customization, flexible delivery methods, and options for personalized messaging.

Giftbit provides reporting tools to track program performance and optimize reward strategies. It accommodates both occasional and high-volume reward distribution.

Giftbit Screenshots

Giftbit Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Free

Pricing available upon request

Plan includes:

Reward Ordering & Tracking Platform
API Access
Email Template Customization & Delivery
Access to Brands
Team Accounts
Full Reporting Capabilities
Customer Success
Recipient Support

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Giftbit Features

Popular features found in Employee Recognition
Awards Management
Chat/Messaging
Goal Management
Leaderboards
Manager-to-Employee Recognition
Nominations
Peer-to-Peer Recognition
Reporting/Analytics
Rewards Catalog
More features of Giftbit
Activity Dashboard
Activity Tracking
API
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Churn Management
Commission Management
Communication Management
CRM
Customer Acquisition
Customer Activity Tracking
Customer Database
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Digital Wallet
Discount Management
eCards
Employee Recognition
Employee Referral Management
Employee Reward Programs
Engagement Tracking
Event Triggered Actions
For Customer Referrals
For Employee Referrals
For Small Businesses
Gamification
Gift Card Management
Incentive Management
Lead Engagement
Lead Generation
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Mobile Access
Monitoring
Multi-Campaign
Multiple User Accounts
No-Card Loyalty System
Performance Metrics
Product Catalog
Promotions Management
Recognition Tracking
Referral Tracking
Reporting & Statistics
Reviews Management
Rewards Management
Rewards Points
Search/Filter
Social Media Integration
Social Promotion
Third-Party Integrations

Giftbit Integrations

Zapier

Giftbit User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

29%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.5

Functionality

4.4

Tom B.

Verified reviewer

Gambling & Casinos

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Great platform for managing gift cards and digital rewards

Through Giftbit, we provide recognition to our employees and promotions to our customers. We send gift cards automatically through personalized emails and track the status of the sent gift cards to analyze the impact of our incentive programs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Giftbit offers access to a wide variety of digital gift cards from popular brands like Amazon, Starbucks, Uber, and many more. The platform is intuitive and easy to use. It allows sending gift cards automatically through personalized emails.

Cons:

Everything the platform offers fits our needs perfectly without any issues.

Vendor Response

Tom, thank you so much for taking the time to leave us such a great review! So glad to be part of your recognition and promotion programs.

Replied March 2025

Mohamed H.

Verified reviewer

Computer Software

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed April 2025

Efficient and Reliable Digital Gifting Solution

My overall experience with Giftbit has been excellent. The platform has significantly streamlined our digital gifting process and improved recipient satisfaction. Customer support is responsive and helpful whenever we have questions. I would highly recommend Giftbit to businesses looking for an easy and effective way to manage incentives or rewards.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Giftbit stands out for its simplicity and efficiency. The platform is user-friendly, making it easy to send digital gift cards to clients or employees in just a few clicks. I also appreciated the wide selection of gift card options and the ability to track deliveries and redemptions in real-time.

Cons:

While the platform is highly functional, the reporting tools could be more customizable. It would be great to have more advanced filters and export options for data analysis.

Vendor Response

Hello Mohamed, thank you for leaving a detailed review, we're so pleased that you're finding success with Giftbit. Our development team just released a new in-app reporting dashboard that will make customization of sent rewards more ideal. Please let us know if you have any questions!

Replied May 2025

Deshonda C.

Verified reviewer

Financial Services

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed January 2025

We love to give gifts

It is a product that completes a task and that is all that I can ask of this product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ability to give out digital gift cards

Cons:

Unable to integrate the product into our system.

Vendor Response

Thank you for taking the time to leave a review Deshonda!

Replied March 2025

Mickey A.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

No Complaints!

My company used Giftbit to help with a small referral program based on survey submissions. It was easy to import contacts, send orders in bulk and top up our account with funds when running low. We had [sensitive content hidden] as our rep who was available for any questions and helped walk us through the site so we had to knowledge to succeed! And that we did!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Giftbit is very intuitive, easy to upload contacts, create templates and track for mulitple bulk orders. All steps are customizable to your needs.

Cons:

There is not a lot that Giftbit hasnt thought of to make the users experience problem free. I didn't come across any roadblocks.

Vendor Response

Great to hear that your program was simple to set up and launch. Thank you for leaving us a review!

Replied December 2025

Owais I.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Giftbit gave a professional finish to our recognition culture.

Giftbit helped us started holding onto talent and showing our thanks without any friction. It’s been a real tangible building block in our recognition strategy.

Ratings Breakdown

Ease of use

Functionality

Pros:

It integrates with our HR stack like a charm. Giftbit makes it super easy for us to send out branded gift cards, particularly when we want to show appreciation to our clients or when we hit team milestones. It’s also scaleable in a way that feels personal.

Cons:

Some of the foreign team members have some trouble redeeming the gift. The global catalog thing would be nice.

Vendor Response

Owais, thank you for taking the time to leave us a review.

Replied June 2025

Sebastien C.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Easy to sent out reward

Giftbit is the simplest way to sent gift card reward for customer and client. They don't have to register with the platform and can directly redeem the reward from the link we provide.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many selection is available for gift-card brand is on the redeem page. The selection is changing to fit receiver's region and local gift card option. Amazon card and Starbuck is among the option that can be choose.

Cons:

No discount for high volume purchase. The price is the same, no matter how many we are purchasing.

Vendor Response

Hi Sebastien, thank you for taking the time to leave us a review! We do offer volume discounts and custom pricing. This can be arranged by reaching out to our team at sales@giftbit.com. We're happy to be part of your reward program.

Replied April 2025

Sagar B.

Verified reviewer

Writing and Editing

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed April 2025

"Efficient, Reliable, and Great for Rewards"

Overall, Giftbit has transformed our team rewards and consumer incentive programs. It's easy to use, quick, and reliable. Their customer service is responsive, and the platform is continually evolving. We saved time and effort compared to distributing physical cards or manually processing redemptions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Giftbit makes it very simple to send and manage digital gift cards. The design is sleek, and I appreciate the ability to choose from various stores. Their tracking and reporting tools are also quite helpful in managing large campaigns.

Cons:

Occasionally, recipients report that emails are going to spam folders. Additionally, greater integrations with CRM or marketing systems would assist to streamline operations.

Vendor Response

Thank you for taking the time to leave us a review, Sagar. We're pleased to be part oof your team rewards and consumer incentive programs!

Replied April 2025

obaida A.

Verified reviewer

Financial Services

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed April 2025

Rewarding Made Easy with Giftbit

I’ve used Giftbit to send gift cards to team members, and it’s been a smooth experience. The platform is easy to use, offers many gift options, and lets you track who redeemed their gift. A couple of emails went to spam, and support was a bit slow, but overall it’s a reliable tool for digital rewards.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1-Easy-to-use interface. 2-Wide variety of gift card options. 3-Customizable messages. 4-Detailed tracking and reporting. 5-Pay only for redeemed cards. 6-Supports bulk sending

Cons:

1-Customer support can be slow. 2-Some recipients don’t receive emails. 3-Limited international options. 4-Few design customization features. 5-Emails might go to spam.

Vendor Response

Thank you for taking the time to leave us a review, Obaida. We're pleased to be part of your reward programs.

Replied April 2025

Eucheria J.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed April 2025

Efficient, Reliable, and Easy to Use

My overall experience with Giftbit was very positive. It streamlined the process of digital gifting and helped me manage everything from one place. The simplicity of the interface, combined with the flexibility it offers, made it a valuable tool for both personal and professional use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is incredibly user-friendly and efficient. I appreciated the ability to send bulk gift cards quickly and offer recipients a variety of well-known brands to choose from. The tracking feature also made it easy to monitor engagement and follow up when needed

Cons:

I would have liked to see more options for international recipients. The selection for users outside the U.S. felt a bit limited

Vendor Response

Hi Eucheria, thank you so much for leaving us such a thoughtful review. We're happy to be part of your digital gifting! We are significantly increasing the catalog this year, adding new countries and options by the day. If there are specific regions or options that you need, please reach out to Support or your Customer Success Manager :)

Replied April 2025

Anne E.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed April 2025

Get the gift of Giftbit

Using Giftbit to reward our employees has been cost effective and amazing. You can customize and order you digital rewards with no hassel.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy and cost effective way to send rewards to our employees. Being able to remotely access customer service when needed is a great bonus to the software.

Cons:

Nothing negative to report about this software, its hassle free and highly recommended

Vendor Response

Thanks Anne, we appreciate the review! Happy to be part of your reward programs.

Replied April 2025

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