Omatic Cloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Omatic Cloud

4.4

(115)

Pricing

Starting at $100.00 per year

About Omatic Cloud

ImportOMatic is a data integration solution for Blackbaud's Raiser's Edge and Raiser's Edge NXT fundraising solutions. It is deployed as a plug-in for the Raiser’s Edge platform.

ImportOMatic allows users to filter and transform data from a variety of sources before exporting it to Raiser’s Edge. Supported third-party applications include MailChimp, Classy, DonorDrive, Luminate Online, Artez and more.

Additionally, ImportOMatic offers features such as duplicate record management, engagement scoring, imports scheduling, an open technology framework and a data mapping grid.

Services are offered for a one-time fee that includes support over the phone, via email, a community forum and an online helpdesk.

Omatic Cloud Screenshots

Omatic Cloud Pricing and Plans

Starting price: $100.00 per year

Free Trial

Free Version

Basic

$100.00

per year

No plan information available

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Omatic Cloud Features

Popular features found in Fundraising
Campaign Management
CRM
Event Management
For Nonprofits
Membership Management
Mobile Giving
Pledge Management
Receipt Management
Recurring Giving
Registration Management
Reporting & Statistics
Volunteer Management
More features of Omatic Cloud
Accounting
Contribution Tracking
Data Import/Export
Data Mapping
Data Migration
Data Profiling
Data Transformation
Donor Management
Duplicate Detection
Email Marketing
Integrations Management
Match & Merge
Multiple Data Sources
Rules-Based Workflow
Search/Filter
Third-Party Integrations

Omatic Cloud Integrations

Gravity Forms

GoFundMe Pro

Cvent Event Management

Blackbaud Raiser's Edge NXT

Mailchimp

Blackbaud CRM

See all 8 integrations

Omatic Cloud User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

39%

10%

Secondary Ratings

Ease of Use

3.9

Value for money

4.3

Customer support

4.4

Functionality

4.3

Stephanie U.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Reviewed December 2020

Automatic omatic

Not pushy sales people. Willing to show demos and answer questions. Product set up was quick, perhaps too quick. Would have liked the trainer to follow back up with us after our trainings as once we started using the product, we had questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My organization uses three omatic products. They have continued to show their understanding of our industry and design their products so they are easy to use. The product we have been using the longest is Record Radar. If your fundraisers like to visit geographic areas and want to know who else they can visit, this is the tool you need!

Cons:

They are not pushy at all with their products and I wish they would be more! By this, I mean that I wish I would have purchased this sooner as it has made a world of difference with our data processing team. I do think their implementation could have gone a bit different for import-o-matic.

Reasons for choosing Omatic Cloud

The alternatives we were using were home grown utilizing the database export and import functions and excel files. By switching to the omatic products, we were able to gain efficiency and effectiveness within our team, realigning their responsibilities with other tasks that would move our organization forward.

Vendor Response

Hi Stephanie, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Replied December 2020

MIchelle N.

Verified reviewer

Higher Education

1001-5000 employees

Used weekly for more than 2 years

Reviewed December 2020

Importing Made Simple

Overall, my experience with Omatic software has been and continues to be great. The customer service is awesome and prompt. I would recommend this software to others because of the customer service and the ease of use of the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most impactful feature of Import-omatic is the ability to create templates that I can reuse. This takes the guesswork out of determining if I have all that I need to run an import and saves a tremendous amount of time. The product is very user-friendly and integration with existing business processes was seamless.

Cons:

I think the most difficult part of using Import-omatic is the regular expressions area of the dictionary. It’s one of those things that if you don’t use it regularly, you can forget the primary aspects of how to set it up properly.

Reasons for choosing Omatic Cloud

We chose Omatic over others because it was the best product for the our needs now and later. It is a product that can grow with our organization and still be beneficial. The seamlessness of integrating the product into our donor database, made it a great choose as well.

Vendor Response

Hi Michelle, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Replied December 2020

Melanie L.

Verified reviewer

Religious Institutions

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed December 2020

Eases daily work

I have had good customer experience when troubleshooting. They have been quick to address any situation I have had.

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 4

Customer support

Previously 4

Functionality

Previously 3

Pros:

Once set up, it allows for quick imports of regular data. It makes the job go so much faster than manual input.

Cons:

It can be complicated to learn and if you don't catch all of the nuances it can import misinformation.

Lindsay B.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used weekly for less than 2 years

Reviewed December 2020

Import Omatic

Pretty good. Help has been quite responsive and I am glad that for the most part they take the reigns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Importing and exporting complete data sets - of constituents, gifts, and survey responses - to/from Raisers Edge and Luminate.

Cons:

Adding and changing import/export criteria/fields can be cumbersome.

Reasons for choosing Omatic Cloud

I was told that Omatic would be more reliable and effective - and have more responsive and hands on customer support.

Vendor Response

Hi Lindsay, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Replied December 2020

Crystal C.

Verified reviewer

Individual & Family Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

Fantastic tool & it makes my job much easier. I can work smarter not harder. The staff are amazing.

ImportOmatic allows me to work smarter not harder. I can import files in minutes and know that the information is coming in just the way I want it and not creating duplicate records. I don't have to spend time cleaning each import file because I created a profile once and know that it will take care of the mess for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setting up the profiles is fun and the tools (dictionaries, virtual fields, automation) are so helpful. I can add or update constituents within minutes with ImportOmatic instead of spending days doing it manually or worrying about issues with the standard import tool in RE. I can setup and change the matching criteria for profiles depending on my trust issues or trust in the file that I am importing. Being able to assign functions and proper casing within the profile means that I don't have to spend time formatting my spreadsheet every time. The training from the Omatic staff is great. Their training method of showing you how to create a profile, creating one with you, and then a following up call for any questions about additional profiles you created is perfect.

Cons:

It is hard to think of cons because just in the past year Omatic has expanded the features that I had complaints about before. I miss being able to process a whole import no matter what the size under the validation mode. It just added another safety net to the process.

Carlene J.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed December 2017

I want more than a one night stand with IOM. I want a long term relationship.

I've saved time, money, and headaches from this! Using IOM has allowed me to solve problems which were previously unsolvable!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ImportOmatic is totally dreamy. It has revolutionized my job and allows me to import data in ways that I could not even have imagined in the past. It is incredibly flexible and saves me time, headaches, and money, while increasing data integrity through decreasing human error. I've never wanted to make out with a piece of software until I met ImportOmatic. After the demo and trying it out I realized that I didn't just want a one night stand with IOM - I wanted a long term relationship. And here we are.... more than 7 years as a client and two different institutions. IOM and I are still going strong. I have no plans to end my relationship. :)

Cons:

Because the tool is so powerful and flexible there are a LOT of options to set. It is important to go through each of the settings when setting up an initial template to ensure that it is doing everything one wanted from it. But, when it gets tricky, support is there to help as are other users via the forums.

Nancy C.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

We've used Importomatic for 5 years...configuration was difficulty, but now easy to use

Streamline out daily import/updates

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable, bug-free product. Adding/configuring multiple data points/record types makes this a much better solution than the standard Import function of RE.

Cons:

Error messages are non-user-friendly, not easily diagnosed. There is a current bug in 3.5.1.2 that no longer renames the import file after the import is complete. We've had to change our processes until this bug is fixed.

Tom K.

Verified reviewer

Higher Education

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed December 2017

ImportOmatic is an essential piece of software for anyone organization that uses Raiser's Edge.

By using ImportOmatic we're able to save an incredible amount of time during our regular imports and we've had a few cases where we could ONLY import data into Raiser's Edge with ImportOmatic. It improves our data consistency and accuracy by automatic scrubbing and correcting the imported data in order to fit our needs and wants. It's a *must have* for every Raiser's Edge institution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software makes importing data into Raiser's Edge much easier and provides a ton of different data scrubbing and logic options. The various functions can end up saving an organization hours, if not entire days of work, depending on their import needs and data file. When we've had questions or suggestions they've quickly been addressed and new functions are being added all the time.

Cons:

This is a serious data import program, so with that comes a certain amount of complexity. It takes a while to get the gist of how it all works and navigating through the various menu systems and options can be a little daunting at first.

Joel A.

Verified reviewer

Higher Education

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed February 2018

ImportOmatic has saved us time on large new constituent and gift entry tasks.

Our team has been able to use this software to reduce the amount of person hours needed for several recurring large tasks monthly and through out the year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using ImportOmatic has allowed us to reduce the number of staffers needed and time taken on our large new constituent loads. It has also allowed us to integrate some third party info into our gift batch processes.

Cons:

Some of the phone and address options are not compatible with our current data handling methods, but that is not necessarily a critique of those options. We've also experienced the need to change the same linking across multiple individual, but related, profiles when there were changes in methods within the source of the data.

Hannah W.

Verified reviewer

Civic & Social Organization

Used monthly for more than 2 years

Review source

Reviewed December 2017

Honestly, I hardly ever use it, but when I do it's great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Importomatic is definitely easier to use than Raiser's Edge's import tool. I like the side by side matching function. We have duplicates in our database that I clean out from time to time, so this allows me to makes sure I get the right info on the right record.

Cons:

It's still a little complicated to use. I wish there was a way to make this less jargony, more point and click-ey. I think I made that up... :) I guess what I am saying is I wish there was a tool that was super SUPER easy. I also would like it if there were a pay per use option. I only use it a couple times a year.

Showing 1 - 10 of 115 Reviews

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