Omatic Cloud 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Omatic Cloud

4.4

(115)

Pricing

Starting at $100.00 per year

About Omatic Cloud

ImportOMatic is a data integration solution for Blackbaud's Raiser's Edge and Raiser's Edge NXT fundraising solutions. It is deployed as a plug-in for the Raiser’s Edge platform.

ImportOMatic allows users to filter and transform data from a variety of sources before exporting it to Raiser’s Edge. Supported third-party applications include MailChimp, Classy, DonorDrive, Luminate Online, Artez and more.

Additionally, ImportOMatic offers features such as duplicate record management, engagement scoring, imports scheduling, an open technology framework and a data mapping grid.

Services are offered for a one-time fee that includes support over the phone, via email, a community forum and an online helpdesk.

Omatic Cloud Screenshots

Omatic Cloud Pricing and Plans

Starting price: $100.00 per year

Free Trial

Free Version

Basic

$100.00

per year

No plan information available

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Omatic Cloud Features

Popular features found in Fundraising
Campaign Management
CRM
Event Management
For Nonprofits
Membership Management
Mobile Giving
Pledge Management
Receipt Management
Recurring Giving
Registration Management
Reporting & Statistics
Volunteer Management
More features of Omatic Cloud
Accounting
Contribution Tracking
Data Import/Export
Data Mapping
Data Migration
Data Profiling
Data Transformation
Donor Management
Duplicate Detection
Email Marketing
Integrations Management
Match & Merge
Multiple Data Sources
Rules-Based Workflow
Search/Filter
Third-Party Integrations

Omatic Cloud Integrations

Gravity Forms

GoFundMe Pro

Cvent Event Management

Blackbaud Raiser's Edge NXT

Mailchimp

Blackbaud CRM

See all 8 integrations

Omatic Cloud User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

39%

10%

Secondary Ratings

Ease of Use

3.9

Value for money

4.3

Customer support

4.4

Functionality

4.3

Melanie L.

Verified reviewer

Religious Institutions

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed December 2020

Eases daily work

I have had good customer experience when troubleshooting. They have been quick to address any situation I have had.

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 4

Customer support

Previously 4

Functionality

Previously 3

Pros:

Once set up, it allows for quick imports of regular data. It makes the job go so much faster than manual input.

Cons:

It can be complicated to learn and if you don't catch all of the nuances it can import misinformation.

Bridget E.

Verified reviewer

Individual & Family Services

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed June 2021

IOM changed my work life

I just love IOM. I am able to get large numbers of gifts into our system quickly during our busiest time of the year. And we update RE with MailChimp campaign activity, subscribers, unsubscribers, and adding new emails into MailChimp. AND Omatic Support is great - timely, responsive, and so friendly!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing is the auto-matching to existing records, with the ability to set what it matches on and when to ask you about it before importing. Before IOM we used the Net Community part (RELO) and it took FOREVER to one-by-one match records. We have an event that brings in 100s of donations weekly and I could never keep up with processing them. But now with IOM, I am on top of them every single day. And therefore, we are thanking our donors EVERY day! I also LOVE the ability to have things checked on the records depending on how the data comes in, i.e., if a new donor gift with no address, the "has no valid address" box is checked on the record after IOM imports it. So efficient!

Cons:

The one thing that bugs me is that when searching duplicates on addresses, it will pull old/inactive addresses in RE as a match. So then I spend the time going into the record to see how they are connected, only to discover that they aren't - it's just an expired address. There's no way to search only on active addresses.

Reasons for choosing Omatic Cloud

Great reviews, better system, more functionality.

Reasons for switching to Omatic Cloud

Efficiency.

Candace P.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Reviewed December 2020

Usability

The Omatic trainers and customer service teams are amazing. They're super quick to respond to cases and easy to work with, in general.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are so appreciative of the Profiles we were able to build during our training sessions. These have helped us immensely when pulling into RE event registrations or donations from our website.

Cons:

We are finding that there seems to some gifts that don't import through from our website and sustaining gifts are also hit-or-miss whether they're pulling through correctly (or at all). We continue to work with Customer Support to try and identify these issues and resolve them as quickly as possible.

Vendor Response

Hi Candace, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Replied December 2020

Karen B.

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed December 2017

We spend more time with donors and less time with spreadsheets

Reduced hand-data entry. Reduction in errors. Increased flexibility.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I no longer have to prep my spreadsheets for my regular imports. I occasionally forget how amazing of a statement that is. Virtual data fields and dictionaries can be set up ahead of imports, including the ability to skip records that meet certain criteria. It matches or creates records, addresses can be old or slightly different--I choose when to update or ignore It matches on "close" names, if I want it to. I have fewer multi-pass imports, because so many more things can be done with each pass. But the biggest thing is that we are able, with the same number of staff members, to better customize our donor solicitations because we don't have to spend hours and hours pouring over column over column in thousands of lines of spreadsheets. Omatic lets us customize based on what we already know about our donors, which gives us time to continue learning more about them.

Cons:

It's sophisticated and robust. Which means if you're someone who hates instructor-led training and just likes to click around to learn, it will take you ages to learn everything it can do. It's SO incredibly customize-able--it will suggest but not dictate for many fields--that people who want full functionality without a learning curve are going to flat-out miss out on all the things it can do for you. If you are constantly in a work environment where you feel it's easier to do something the slow, hard way than figure out an easier way--if there is never an opportunity to slow down and learn something new--you won't realize its full benefits.

Josh C.

Verified reviewer

Higher Education

501-1000 employees

Used daily for more than 2 years

Reviewed December 2020

ImportOmatic review

We import thousands of gifts and constituents every week with ImportOmatic. We have multiple users importing files from several different sources to add/edit constituents, process gifts, and maintain address data. We also use it for data cleanup - export data from RE, manipulate it in the spreadsheet, and then reimport it to clean up the records.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've used ImportOmatic for years to streamline our import processes - rather than having to use several different RE processes, we can use a single file and a single import process to add/update records. The ability to set up import dictionaries and use the API to manipulate the imported data is tremendously useful.

Cons:

I don't have much in the way of cons. ImportOmatic does a great job of addressing some core weaknesses of RE. It's allowed us to function with RE without having to maintain our own custom solutions.

Reasons for switching to Omatic Cloud

We didn't have the staff to maintain our own custom solution and ImportOmatic covered all of our needs and then some.

Vendor Response

Hi Josh, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Replied December 2020

Verified

Reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

ImportOmatic Makes Batching Easier

I love it and recommend it. It makes using Raiser's Edge much easier and is a tremendous improvement over Raiser's Edge import.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the review of constituent records vs incoming information and the ability to make very specific changes to records before committing import. It's much easier than reviewing record by record in Raiser's Edge batch and going through at least 2 tabs per record. It also makes it possible to edit a batch in a spreadsheet or other database software vs using Batch.

Cons:

Some of the updates caused a loss of attribute information or the need to create more than one profile, but it seems like these unexpected outcomes are corrected in later updates.

Verified

Reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

ImportOMatic for Raiser's Edge

ImportOMatic and Omatic Softwares are valued software providers that have reduced our processing time. The ease of use has allowed us to widen the scope of data that we include in our Raiser's Edge database.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Works seemlessly with Raiser's Edge. The duplicate search features and dictionaries drastically reduce the amount of time spent on manipulating data sets that we are importing into our database.

Cons:

In interface could be more intuitive to allow for less training of new users.

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Saves so much time!

Positive! Now that I fully understand how to use this product it has saved me a significant amount of time and effort

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This tool, when used correctly, can save you hours upon hours of data entry time. Super helpful and runs really well

Cons:

It can be difficult to learn and get the hang of, and there is a lot of coding and programming that goes in to making the software work that can be prohibitive.

Verified

Reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Powerful tool

Omatic helps us uploade data from our Phonathon software to RE every day. We can now bring in our new student record into RE in weeks rather than months

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provide us with the ability to automate many of our import needs

Cons:

Some of the options are not as intuitive as one would think

Renee R.

Verified reviewer

Used daily for more than 2 years