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Chaser

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Chaser

Chaser 2026: Benefits, Features & Pricing

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  • User Interface
  • Popular Alternatives
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  • Pricing and Plans
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  • User Reviews

Overview

Chaser
Chaser
4.9
(45)

Pricing

Starting at $259.00 per month

About Chaser

Accounts receivable automation software and customizable cash flow forecasting.

<p>

Xero App Partner of the Year 2023, Management Today Best Use of Innovation (2023), CICM Credit Awards B2B Supplier of the Year (2022).

<p>

Chaser users:

  • Get invoices paid 54+ days sooner
  • Grow fearlessly with predictable cash flow
  • Reduce your DSO by 75%
  • Save 15+ hours per week on accounts receivable tasks
  • Maintain great customer relationships
<p>

Why use Chaser?

<p>

Automate without losing the human touch

<p>
  • Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding
<p>

Grow confidently with customizable cash flow visibility

<p> - View automatic cash flow predictions from your accounting system data and debtor payment behavior - Reflect your business reality with full flexibility in overrides and anomalies - Save time building forecasts from scratch, and avoid using rigid automated tools <p>

Increase your chances of getting paid with multi-channel chasing

<p>
  • Schedule reminders via email, SMS, and automate your debtor-phone calls using Auto-call.
  • Personalise every reminder auto...
matically, with data such as customer names, amount owed and due dates <p> Make it easier for customers to pay <p> - Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in your accounting system - Offer multiple payment options to suit your customers’ needs in one location - Reduce time on payment admin, as all documentation and details are available to customers in their portal <p> Get invoices paid faster <p> - Reduce late payments with an improved AR process and actionable insights. Users reduce DSO by 75%+ - Use AI-powered insights to understand which debtors to prioritize, who will pay late, and the best times and days to chase. <p> Optimize your receivables approach <p> - Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, or long-term clients - Schedule as many payment reminders as you require, at intervals you choose - Select the best days and times to send reminders and automatically avoid sending reminders outside working hours, on weekends or bank holidays - Escalate the sender of payment reminders to a more senior figure automatically, when customers haven’t paid after a specified period <p> Keep track of all chasing activity in one place <p> - Debtor communications and replies are pulled into Chaser automatically, set call reminders, and make and record debtor phone calls in-app - View a consolidated communication history for every invoice and every customer in your CRM - Reconcile with your accounting system automatically, so you never chase a paid invoice - Include notes from phone calls, set reminders, and assign follow up tasks to your teammates

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Chaser User Interface

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Chaser Pricing and Plans

Starting price: $259.00 per month
Free Trial
Free Version

Compact

$259.00

flat rate, per month

No plan information available

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    Chaser Features

    • Popular features found in Accounts Receivable
      Accounting
      ACH Payment Processing
      Bank Reconciliation
      Check Processing
      Expense Tracking
      General Ledger
      Invoice Processing
      Online Payments
      Partial Payments
      Recurring/Subscription Billing
    • More features of Chaser
      Accounting Integration
      Activity Dashboard
      Activity Tracking
      Aging Tracking
      Alerts/Notifications
      API
      Audit Trail
      Auto-Dialer
      Automated Notices
      Automated Scheduling
      Billing & Invoicing
      Business Process Automation
      Callback Scheduling
      Call Recording
      Cash Flow Management
      Client Management
      Collection Agencies
      Commission Management
      Contact Database
      Contact Management
      Credit Card Processing
      Credit Reporting
      Customer Statements
      Customizable Reports
      Customizable Templates
      Data Import/Export
      Electronic Payments
      Email Templates
      Financial Management
      Forecasting
      Historical Reporting
      In-House Collections
      Invoice Management
      Monitoring
      Multi-Channel Communication
      Multi-Currency
      Multiple Payment Options
      Multiple User Accounts
      Payment Collection
      Payment Plans
      Real-Time Analytics
      Real-Time Data
      Real-Time Reporting
      Real-Time Updates
      Receivables Ledger
      Reminders
      Reporting & Statistics
      Risk Assessment
      Search/Filter
      Self Service Portal
      Task Management
      Template Management
      Third-Party Integrations
      Transaction Management
      User Management
      Workflow Management

    Chaser Integrations

    QuickBooks Online
    QuickBooks Online
    Sage Accounting
    Sage Accounting
    Xero
    Xero
    AccountsIQ
    AccountsIQ
    FreeAgent
    FreeAgent
    Dynamics 365 Business Central
    Dynamics 365 Business Central

    See all 18 integrations

    Chaser User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    93%

    4

    7%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    4.9

    Customer support

    4.9

    Functionality

    4.8

    EC
    Elliot C.

    Verified reviewer

    Accounting

    11-50 employees

    Used weekly for less than 2 years

    Review source

    Reviewed March 2021

    A real credit control solution...

    5

    Chaser has improved the debt collection process and made a real improvement on Debtor Days. It is sensibly priced, easy to use and makes sense for our business to use this. I am interested to look at the new payment options that have been released and will continue to use the software myself and recommend to clients too.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The software is easy to use and is extremely effective at doing what is bought to do. Streamlining the credit control process and improving debt collection for the business.
    Cons:
    I have not yet found anything negative about Chaser and feel that a little more time spent looking into the other features available will even improve the use. Perhaps more initial explanation around all features would be good.

    Vendor Response

    Hi Elliot, Thank you for your kind words and for your continued support. It's great to hear about the positive impact that Chaser has had on your credit control and debt collection process. Thank you so much for your feedback. It very helpful for us and is vital to our development. Please let us know if you have any questions or need help with anything credit control related. Many thanks, The Chaser Team

    Replied April 2021

    Read More

    EF
    Emma F.

    Accounting

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2017

    Chaser is brilliant! It is super easy to use and can be set up in a matter of minutes!

    5

    Decreased debtor days. Not a single thing!! It does exactly what it promises and their customer service is second to none!!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    You can personalise and customise all the settings and email content so that the emails actually feel like they are coming from you. Once you have the schedules set up you can sit back and let the automation of credit control take over. We have seen a dramatic decrease in debtor days for our clients that use Chaser. It is also easy to set rules for clients you don't want to chase. It really can be set up in a matter of minutes. My personal favourite is the 'thank you for paying' email. Chaser is totally awesome!!

    Read More

    LB
    Lucas B.

    Verified reviewer

    Environmental Services

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2020

    Thumbs up

    4

    Very helpful to manage receivables when the software is used daily

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Simple to use and see the relevant info (eg value outstanding / overdue) Can be left alone and still provide some benefit
    Cons:
    Cost for the collections add on - way too high The software requires a lot of attention to be at its most useful

    Vendor Response

    Thank you so much for your review. It's great to hear that you have had a positive experience with Chaser. We really appreciate all your feedback. I hope you don't mind but I have sent you an email to see how we can improve based on the helpful suggestions you outlined in your review. If you have any questions at all, please don't hesitate to get in touch at support@chaserhq.com.

    Replied December 2020

    Read More

    SM
    Sarah M.

    Accounting

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2017

    The simple automated process of Chaser has enabled us to regularly chase our debtors with ease.

    4

    Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Chaser is linked directly to Xero software and therefore makes the chasing process simple with very little administration required. Chaser is simple to set up, maintain and use. The reporting tool gives up to date information on all invoices outstanding with detailed information which can be exported if required.
    Cons:
    The system currently only allows notes to be made on the individual invoices and not on a client as a whole, which can result in the need to duplicate the same note for multiple client invoices manually.

    Read More

    TQ
    Tatiana Q.

    Verified reviewer

    Marketing and Advertising

    2-10 employees

    Used weekly for less than 2 years

    Review source

    Reviewed December 2020

    Collection made efficient simple and easy :-)

    5

    ChaserHQ made our collection more efficient and simple. We decreased our overdue rates widely and fast.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    That we can customize collection reminders, schedules, chase or not chase a customer or particular invoice. reports made easy to catch up, reminder notification to monitor and double check everything is chased.
    Cons:
    like least about updating contact details that even being added from Xero we still have to go to Chase to tick every new contact on that customer to be on list of chasing reminders.

    Reasons for choosing Chaser

    friendly and integration support with Xero

    Vendor Response

    Thanks for leaving us such a positive review. It is great to hear that you have gotten so much value from Chaser software. We really appreciate your feedback regarding choosing recipients in Chaser, it's duly noted and passed onto the product team. Your feedback really is invaluable to helping us improve. Please don't hesitate to get in touch at support@chaserhq.com.

    Replied December 2020

    Read More

    SE
    Sam E.

    Used daily for more than 2 years

    Review source

    Reviewed June 2017

    Outstanding product!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Saves me a tonne of time chasing customers Automates sending invoices/statements so I don't have to add a bunch of attachments Customizable templates so you can tailor the wording of your chasers Shows me the history of what emails have been sent and whether they've been read Allows you to pause/stop chasing particular invoices or customers The new features that come out make life even easier for me Has transformed how we chase invoices Syncs/intergrates really well with Xero

    Read More

    OE
    Olly E.

    Verified reviewer

    Used daily for more than 2 years

    Review source

    Reviewed July 2017

    We have been using Chaser for several years and it is a vital part of our toolkit

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Chaser generates human-like emails automating the chasing of payment for invoices by our busy customers.
    Cons:
    There's nothing that I don't like about the software. Would be great to link to a debt collection service.

    Read More

    MD
    Melanie D.

    Verified reviewer

    Telecommunications

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2021

    Easy to set up and use

    5

    Really easy to understand, set up and implement. It has revolutionalized our credit control and saved us money. Would thoroughly recommend.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Since setting up Chaser, we have saved money and no longer required a Credit Controller. Easy to use and set up.
    Cons:
    More reports would be helpful. It would be good to have the 3 reports as one.

    Reasons for choosing Chaser

    Reviews and initial support by Assistants.

    Read More

    YP
    Yogina P.

    Verified reviewer

    Renewables & Environment

    11-50 employees

    Used weekly for less than 12 months

    Review source

    Reviewed March 2021

    Excellent Credit Control Tool

    5

    Very useful package, excellent customer service, very knowledgeable staff.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Its very easy to set up . Integrates well with our accounting package Xero. You can customised your message and choose day/ days to chase to suit your staffing need.eg Part time staff. It saves all your communication History for each Invoice so easy to follow up.
    Cons:
    I wish it allowed different email addresses for different invoices in same customer. That could come handy when a client with multiple project managed by different people is set up .

    Vendor Response

    Hi Yogina, Thank you so much for this review. It's great to hear that you have had a positive experience managing your debtors through Chaser. Thank you so much again for the feedback. Your feedback helps us improve and is vital to the continued development of Chaser. If you have any questions at all or need help with anything Credit Control related. Please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team

    Replied April 2021

    Read More

    PA
    Paul A.

    Food & Beverages

    2-10 employees

    Used weekly for less than 2 years

    Review source

    Reviewed June 2017

    We get paid on time and can focus on brewing and running our tap room. Easy to use and v effective.

    5

    Increased Cash Flow. More time to focus on brewing.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    As a small brewery, with over a hundred customers, the main pro is not having to do too much with it. It's very easy to use. There's a little bit of set up time (half hour to an hour) but then it runs pretty seamlessly. I don't know too much about the ins and outs, but our customers are always fine with it and we get paid on time. And as we started with next to no capital, it's been a lifesaver. I also like that they continue to add new features, which not all our add-ons do, and that the reporting is simple and easily digestible.
    Cons:
    Not a lot to add here. Would maybe like the ability to assign customers to schedules a little easier.

    Read More

    Showing 1 - 10 of 45 Reviews
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