Chaser 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews

Overview

Chaser

4.9

(45)

Pricing

Starting at $50.00 per month

About Chaser

Accounts receivable automation software and credit control services.

Xero App Partner of the Year 2023, Management Today Best Use of Innovation (2023), CICM Credit Awards B2B Supplier of the Year (2022).

Chaser users:

Get invoices paid 54+ days sooner
Reduce your DSO by 75%
Save 15+ hours per week on accounts receivable tasks
Maintain great customer relationships

Why use Chaser?

Automate without losing the human touch

Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding

Increase your chances of getting paid with multi-channel chasing

Schedule reminders via email, SMS, and automate your debtor-phone calls using Auto-call.
Personalise every reminder automatically, with data such as customer names, amount owed and due dates

Make it easier for customers to pay

Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in your accounting system
Offer multiple payment options to suit your customers’ needs in one location
Reduce time on payment admin, as all documentation and details are a...

Chaser Screenshots

Chaser Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Basic

$50.00

flat rate, per month

Plan includes:

1 User
4 Schedules
8 Templates
Email Reminders
SMS Reminders
Up to 50 Invoices Chased Per Month

Standard

$140.00

flat rate, per month

Plan includes:

3 Users
4 Schedules
Domain Verification
Email Reminders
Escalated Senders
Overage: Usd28 Per 50 Invoices
Payment Portal (Selected Packages)
SMS Reminders
Unlimited Templates
Up to 150 Invoices Chased Per Month

Enterprise

$400.00

flat rate, per month

Plan includes:

20% Discount on Collections
4 Schedules
4 Users
Account Management
Bespoke Integrations
Domain Verification
Email Reminders
Escalated Senders
Multi-Entity
Overage: Usd28 Per 100 Invoices

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Chaser Features

Popular features found in Accounts Receivable
Accounting
ACH Payment Processing
Bank Reconciliation
Check Processing
Expense Tracking
General Ledger
Invoice Processing
Online Payments
Partial Payments
Recurring/Subscription Billing
More features of Chaser
Accounting Integration
Activity Dashboard
Activity Tracking
Aging Tracking
Alerts/Notifications
API
Auto-Dialer
Automated Notices
Automated Scheduling
Billing & Invoicing
Business Process Automation
Callback Scheduling
Call Recording
Cash Flow Management
Client Management
Collection Agencies
Commission Management
Contact Database
Contact Management
Credit Card Processing
Credit Reporting
Customer Statements
Customizable Reports
Customizable Templates
Data Import/Export
Electronic Payments
Email Templates
Financial Management
Forecasting
Historical Reporting
In-House Collections
Invoice Management
Monitoring
Multi-Channel Communication
Multi-Currency
Multiple Payment Options
Multiple User Accounts
Payment Collection
Payment Plans
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receivables Ledger
Reminders
Reporting & Statistics
Risk Assessment
Search/Filter
Self Service Portal
Task Management
Template Management
Third-Party Integrations
Transaction Management
User Management
Workflow Management

Chaser Integrations

QuickBooks Online

Sage Accounting

Xero

AccountsIQ

FreeAgent

Dynamics 365 Business Central

See all 12 integrations

Chaser User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.8

Elliot C.

Verified reviewer

Accounting

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed March 2021

A real credit control solution...

Chaser has improved the debt collection process and made a real improvement on Debtor Days. It is sensibly priced, easy to use and makes sense for our business to use this. I am interested to look at the new payment options that have been released and will continue to use the software myself and recommend to clients too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and is extremely effective at doing what is bought to do. Streamlining the credit control process and improving debt collection for the business.

Cons:

I have not yet found anything negative about Chaser and feel that a little more time spent looking into the other features available will even improve the use. Perhaps more initial explanation around all features would be good.

Vendor Response

Hi Elliot, Thank you for your kind words and for your continued support. It's great to hear about the positive impact that Chaser has had on your credit control and debt collection process. Thank you so much for your feedback. It very helpful for us and is vital to our development. Please let us know if you have any questions or need help with anything credit control related. Many thanks, The Chaser Team

Replied April 2021

Emma F.

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Chaser is brilliant! It is super easy to use and can be set up in a matter of minutes!

Decreased debtor days. Not a single thing!! It does exactly what it promises and their customer service is second to none!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can personalise and customise all the settings and email content so that the emails actually feel like they are coming from you. Once you have the schedules set up you can sit back and let the automation of credit control take over. We have seen a dramatic decrease in debtor days for our clients that use Chaser. It is also easy to set rules for clients you don't want to chase. It really can be set up in a matter of minutes. My personal favourite is the 'thank you for paying' email. Chaser is totally awesome!!

Lucas B.

Verified reviewer

Environmental Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Thumbs up

Very helpful to manage receivables when the software is used daily

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use and see the relevant info (eg value outstanding / overdue) Can be left alone and still provide some benefit

Cons:

Cost for the collections add on - way too high The software requires a lot of attention to be at its most useful

Vendor Response

Thank you so much for your review. It's great to hear that you have had a positive experience with Chaser. We really appreciate all your feedback. I hope you don't mind but I have sent you an email to see how we can improve based on the helpful suggestions you outlined in your review. If you have any questions at all, please don't hesitate to get in touch at support@chaserhq.com.

Replied December 2020

Sarah M.

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

The simple automated process of Chaser has enabled us to regularly chase our debtors with ease.

Helps us focus on outstanding invoices, regular company tailored chasing is possible with very little set up required.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Chaser is linked directly to Xero software and therefore makes the chasing process simple with very little administration required. Chaser is simple to set up, maintain and use. The reporting tool gives up to date information on all invoices outstanding with detailed information which can be exported if required.

Cons:

The system currently only allows notes to be made on the individual invoices and not on a client as a whole, which can result in the need to duplicate the same note for multiple client invoices manually.

Tatiana Q.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2020

Collection made efficient simple and easy :-)

ChaserHQ made our collection more efficient and simple. We decreased our overdue rates widely and fast.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That we can customize collection reminders, schedules, chase or not chase a customer or particular invoice. reports made easy to catch up, reminder notification to monitor and double check everything is chased.

Cons:

like least about updating contact details that even being added from Xero we still have to go to Chase to tick every new contact on that customer to be on list of chasing reminders.

Reasons for choosing Chaser

friendly and integration support with Xero

Vendor Response

Thanks for leaving us such a positive review. It is great to hear that you have gotten so much value from Chaser software. We really appreciate your feedback regarding choosing recipients in Chaser, it's duly noted and passed onto the product team. Your feedback really is invaluable to helping us improve. Please don't hesitate to get in touch at support@chaserhq.com.

Replied December 2020

Sam E.

Used daily for more than 2 years

Review source

Reviewed June 2017

Outstanding product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Saves me a tonne of time chasing customers Automates sending invoices/statements so I don't have to add a bunch of attachments Customizable templates so you can tailor the wording of your chasers Shows me the history of what emails have been sent and whether they've been read Allows you to pause/stop chasing particular invoices or customers The new features that come out make life even easier for me Has transformed how we chase invoices Syncs/intergrates really well with Xero

Olly E.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed July 2017

We have been using Chaser for several years and it is a vital part of our toolkit

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Chaser generates human-like emails automating the chasing of payment for invoices by our busy customers.

Cons:

There's nothing that I don't like about the software. Would be great to link to a debt collection service.

Melanie D.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Easy to set up and use

Really easy to understand, set up and implement. It has revolutionalized our credit control and saved us money. Would thoroughly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since setting up Chaser, we have saved money and no longer required a Credit Controller. Easy to use and set up.

Cons:

More reports would be helpful. It would be good to have the 3 reports as one.

Reasons for choosing Chaser

Reviews and initial support by Assistants.

Yogina P.

Verified reviewer

Renewables & Environment

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2021

Excellent Credit Control Tool

Very useful package, excellent customer service, very knowledgeable staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its very easy to set up . Integrates well with our accounting package Xero. You can customised your message and choose day/ days to chase to suit your staffing need.eg Part time staff. It saves all your communication History for each Invoice so easy to follow up.

Cons:

I wish it allowed different email addresses for different invoices in same customer. That could come handy when a client with multiple project managed by different people is set up .

Vendor Response

Hi Yogina, Thank you so much for this review. It's great to hear that you have had a positive experience managing your debtors through Chaser. Thank you so much again for the feedback. Your feedback helps us improve and is vital to the continued development of Chaser. If you have any questions at all or need help with anything Credit Control related. Please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team

Replied April 2021

Paul A.

Food & Beverages

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed June 2017

We get paid on time and can focus on brewing and running our tap room. Easy to use and v effective.

Increased Cash Flow. More time to focus on brewing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a small brewery, with over a hundred customers, the main pro is not having to do too much with it. It's very easy to use. There's a little bit of set up time (half hour to an hour) but then it runs pretty seamlessly. I don't know too much about the ins and outs, but our customers are always fine with it and we get paid on time. And as we started with next to no capital, it's been a lifesaver. I also like that they continue to add new features, which not all our add-ons do, and that the reporting is simple and easily digestible.

Cons:

Not a lot to add here. Would maybe like the ability to assign customers to schedules a little easier.

Showing 1 - 10 of 45 Reviews

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