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Chaser

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Chaser 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Chaser
Chaser
4.9
(45)

Pricing

Starting at $50.00 per month

About Chaser

Accounts receivable automation software and credit control services.

<p>

Xero App Partner of the Year 2023, Management Today Best Use of Innovation (2023), CICM Credit Awards B2B Supplier of the Year (2022).

<p>

Chaser users:

  • Get invoices paid 54+ days sooner
  • Reduce your DSO by 75%
  • Save 15+ hours per week on accounts receivable tasks
  • Maintain great customer relationships
<p>

Why use Chaser?

<p>

Automate without losing the human touch

<p>
  • Ensure customers never know you’re using an automated system, with chasers sent from your usual email address, with your regular email signature and branding
<p>

Increase your chances of getting paid with multi-channel chasing

<p>
  • Schedule reminders via email, SMS, and automate your debtor-phone calls using Auto-call.
  • Personalise every reminder automatically, with data such as customer names, amount owed and due dates
<p>

Make it easier for customers to pay

<p>
  • Give all your customers access to a dedicated Payment Portal, with automatic reconciliation in your accounting system
  • Offer multiple payment options to suit your customers’ needs in one location
  • Reduce time on payment admin, as all documentation and details are a...
vailable to customers in their portal <p> Get invoices paid faster <p> - Reduce late payments with an improved AR process and actionable insights. Users reduce DSO by 75%+ - Use AI-powered insights to understand which debtors to prioritize, who will pay late, and the best times and days to chase. <p> Optimize your receivables approach <p> - Create unlimited custom schedules that suit your different groups of customers, such as good payers, bad payers, or long-term clients - Schedule as many payment reminders as you require, at intervals you choose - Select the best days and times to send reminders and automatically avoid sending reminders outside working hours, on weekends or bank holidays - Escalate the sender of payment reminders to a more senior figure automatically, when customers haven’t paid after a specified period <p> Keep track of all chasing activity in one place <p> - Debtor communications and replies are pulled into Chaser automatically, set call reminders, and make and record debtor phone calls in-app - View a consolidated communication history for every invoice and every customer in your CRM - Reconcile with your accounting system automatically, so you never chase a paid invoice - Include notes from phone calls, set reminders, and assign follow up tasks to your teammates

Chaser Screenshots

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Chaser Pricing and Plans

Starting price: $50.00 per month
Free Trial
Free Version

Basic

$50.00

flat rate, per month

Plan includes:

  • 1 User
  • 4 Schedules
  • 8 Templates
  • Email Reminders
  • SMS Reminders
  • Up to 50 Invoices Chased Per Month

Standard

$140.00

flat rate, per month

Plan includes:

  • 3 Users
  • 4 Schedules
  • Domain Verification
  • Email Reminders
  • Escalated Senders
  • Overage: Usd28 Per 50 Invoices
  • Payment Portal (Selected Packages)
  • SMS Reminders
  • Unlimited Templates
  • Up to 150 Invoices Chased Per Month

Enterprise

$400.00

flat rate, per month

Plan includes:

  • 20% Discount on Collections
  • 4 Schedules
  • 4 Users
  • Account Management
  • Bespoke Integrations
  • Domain Verification
  • Email Reminders
  • Escalated Senders
  • Multi-Entity
  • Overage: Usd28 Per 100 Invoices
Read More
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Chaser Features

  • Popular features found in Accounts Receivable
    Accounting
    ACH Payment Processing
    Bank Reconciliation
    Check Processing
    Expense Tracking
    General Ledger
    Invoice Processing
    Online Payments
    Partial Payments
    Recurring/Subscription Billing
  • More features of Chaser
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    Aging Tracking
    Alerts/Notifications
    API
    Auto-Dialer
    Automated Notices
    Automated Scheduling
    Billing & Invoicing
    Business Process Automation
    Callback Scheduling
    Call Recording
    Cash Flow Management
    Client Management
    Collection Agencies
    Commission Management
    Contact Database
    Contact Management
    Credit Card Processing
    Credit Reporting
    Customer Statements
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Electronic Payments
    Email Templates
    Financial Management
    Forecasting
    Historical Reporting
    In-House Collections
    Invoice Management
    Monitoring
    Multi-Channel Communication
    Multi-Currency
    Multiple Payment Options
    Multiple User Accounts
    Payment Collection
    Payment Plans
    Real-Time Analytics
    Real-Time Data
    Real-Time Reporting
    Real-Time Updates
    Receivables Ledger
    Reminders
    Reporting & Statistics
    Risk Assessment
    Search/Filter
    Self Service Portal
    Task Management
    Template Management
    Third-Party Integrations
    Transaction Management
    User Management
    Workflow Management

Chaser Integrations

QuickBooks Online
QuickBooks Online
Sage Accounting
Sage Accounting
Xero
Xero
AccountsIQ
AccountsIQ
FreeAgent
FreeAgent
Dynamics 365 Business Central
Dynamics 365 Business Central

See all 12 integrations

Chaser User Reviews

Overall Rating

4.9

Ratings Breakdown

5

93%

4

7%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.8

VR

Verified
Reviewer

Accounting

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed March 2020

Automated Billing Made Easy

5

Chaser is a nifty tool that allows us to automate our simple billing tasks which is a huge financial and time benefit for my firm.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
I love Chaser's one-click integration with 3rd party apps. We try and automate all our billing invoices so we can minimize mistakes and free up our teams to work on more high value important things - Chaser allows us to accomplish this goal.
Cons:
I sometimes wish they had ticketing available for customer support. Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.

Read More

KE

Kerri E.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Timesaving!

5

Fantastic programme with great customer support. the team at Chaser are always ready to listen to suggestions or improvements too.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We have been using this programme for about 2 years now. It makes the process of credit control seamless, we have over 200 customers so the ability to make notes and in effect keep a diary is what I like most. All the information I need and history on the customer is in front of me, especially when I have bad debt to chase.
Cons:
I wish the programme included credit notes.

Vendor Response

Hi Kerri, Thank you for your kind words. It's great to hear the positive impact that Chaser has had on your credit control process. Thank you for your feedback. We really appreciate and encourage your feedback as it helps us identify where we need to improve. Please let us know if you have any questions or need help with anything credit control related. Many thanks, The Chaser Team

Replied April 2021

Read More

AH

Abigail H.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Chaser & collections review

4

The overall experience with Chaser is great, no issues other than the slight niggle mentioned above.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Recently we have started using the collections feature and this has resulted in a payment of a couple of long outstanding invoices which we were pleased about. Easy to submit information for the collections team, quick and informative updates from the team too.
Cons:
When our clients respond to chaser emails, we cannot reply directly. We have to re-type their address in order to send a response to them and sometimes I forget to do so which results in a bounce back.

Read More

yl

yoann l.

Verified reviewer

Events Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Chaser is great!

5

It has been really smooth from onboarding to use .

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is really easy to use and give a clear vision of the overall financial situation. We saved about 10 hours a week when we have sarted using chaser and could do business without it now !
Cons:
It would be great to have more reports available .

Read More

GC

Gavin C.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

Intuitive and easy to use

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Love the monthly statements, saves so much manual work, and feed back from customers is always good. Being able to tailor the chaser emails dependent on customer group ensures we can offer the best customer service. The service we offer is global, as such we need to take this into consideration with our approach. Daily email summary prior to the chaser email being sent ensures we are not chasing customer unnecessarily. Overall a great product we can continue to use as the company grows.
Cons:
No cons - we continue to review our approach and can easily change this as we require.

Vendor Response

Hi Gavin, Thank you so much for your positive review. We are really happy to hear that you have had enjoyed using the Chaser software. If you have any questions at all or need help with anything Credit Control related. Please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team

Replied April 2021

Read More

JF

Jonathan F.

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Chaser is easy to use and has saved us many hours . The interface is very clear and intuitive.

5

Reduction in debtor days. Improved cashflow. Much better understanding of credit control and the benefits of intelligent automation.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We have been using Chaser since August '14. I highly recommend implementing it into any businesses' Xero setup. Within a couple of months we noticed a dramatic decrease in debtor days. It has more than paid for itself financially, in fact there is a definite return on investment. We have had positive feedback from our clients as they are impressed with how efficient our credit control systems are. With the direct bank feed into Xero, once the payment has been reconciled, Chaser can be set to send out an automatic 'Thank you for paying' email. This is a great feature. Implementing Xero in my business was one of the best business decisions I have made and in turn, implementing Chaser for our credit control has proved to be an excellent decision.

Read More

RV

Rossana V.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

indispensable

5

i honestly have only good things to say. the team has always been very friendly and supportive whenever i needed their advices in setting up the system. also they are always open to suggestions to improve the software according to my needs. overall the system is super easy to use and allows me to save over 15 hours of manual chasing a week.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
very user friendly and it can be fully personalised.
Cons:
I wish we could customise the reports and some other functions (e.g. sending more than one invoice in the same non scheduled email, or oldest overdue chase rather than multiple emails for multiple overdue status)

Vendor Response

Hi Rossana, Thank you for leaving us this review. We are delighted that Chaser has saved so much of your valuable time. Thank you so much for your suggestions. We care what you think and I have passed these suggestions onto our product team. Please don't hesitate to get in touch at support@chaserhq.com, we'd love to hear from you.

Replied December 2020

Read More

HK

Hinal K.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed March 2021

Personalized Emails without the Time and Hassle

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
* sends what looks like personalized emails to our clients and solicits a response * is automated so all invoices can be prioritized instead of just delinquent ones - the early follow up helps keep our invoices top of mind with our clients * increases the amount and time to collection * keeps all communication logged in the software so anyone on the team can see the trail
Cons:
* wish there was a way to easily send the initial invoices via this software - however don't think its a feature for any A/R collections tool * if we could see the improved time to collection overall and/or for certain clients from a certain period (DSO) compared to a prior period that would be very cool - and helpful to make a case to keep the software to management

Vendor Response

Hi Hinal, Thank you so much for this review. It's great to hear that you have had a positive experience with Chaser. Thank you so much for the honest feedback, it is very helpful for us to keep developing and to keep releasing valuable features to you and the rest of our users. If you have any questions at all. Please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team

Replied April 2021

Read More

SP

Stephen P.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Awesome software does exactly what it says on the tin

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Just got back from holiday and wanted to share my experience with you I've spent about five minutes each day reconciling bank on xero The chasers went out and what a pleasant surprise I had whilst the family and I sat down for tapas next to the beach, money came in for about 15% of our debtors I also had three debtors tell me they will pay me in the next few days All with me doing nothing The system does exactly what it says on the tin and is brilliant Thank you for helping me to maintain healthy cashflow while I am on holiday

Read More

VR

Verified
Reviewer

Accounting

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2021

Chaser Review

5

Credit control and debtor days are improved with very little effort on our part.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Chaser makes credit control much easier and slicker. It pays for itself in both time savings and improved debtor days/cashflow.
Cons:
The notes function could be easier to use and notes made more visable.

Vendor Response

Thank you so much for taking the time to leave us this great review. We are happy to hear that you have seen a positive impact since implementing Chaser. If you have any questions or need help with anything credit control related, please get in touch at support@chaserhq.com. Many thanks again, The Chaser Team

Replied April 2021

Read More

Showing 1 - 10 of 45 Reviews

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