Lighthouse 360 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Lighthouse 360

4.1

(39)

Pricing

Pricing available upon request

About Lighthouse 360

Lighthouse 360 is a dental management software designed to help dental practices streamline appointment scheduling and patient communication processes. It provides two-way texting functionality, allowing managers to communicate with patients in virtual waiting rooms using pre-built messages.

Administrators can manage drafted, sent or scheduled marketing emails and track campaign performances on a unified interface. Lighthouse 360 enables teams to send automated reminders for upcoming appointments and recommended treatment plans. Additionally, medical practitioners can track message history, collect online payments and manage patient reviews.

Lighthouse 360 lets businesses integrate the system with several third-party applications such as ABELDent, XLDent, PerioVision, Dentisoft, EasyDental and more. Pricing is available on request and support is extended via phone and email.

Lighthouse 360 Screenshots

Lighthouse 360 Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Lighthouse 360 Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of Lighthouse 360
Activity Dashboard
Appointment Management
Appointment Scheduling
Automated Scheduling
Booking Management
Communication Management
Dental Practice Management
Electronic Payments
Live Chat
Messaging
Patient Engagement
Reminders
Scheduling
SMS Messaging
Third-Party Integrations

Lighthouse 360 Integrations

Dentisoft Office

Denticon

ABELDent

Lighthouse 360 User Reviews

Overall Rating

4.1

Ratings Breakdown

46%

31%

13%

Secondary Ratings

Ease of Use

4.3

Value for money

3.7

Customer support

3.9

Functionality

3.9

Krista I. C.

Verified reviewer

Medical Practice

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed November 2020

Easy and convenient

Ratings Breakdown

Ease of use

Functionality

Pros:

Lighthouse 360 has made it easy to communicate back and forth with patients via their appointments, new insurance information, updating address, etc. It is convenient because the whole team (both front desk and clinical) can use the system by confirming appointments and communicating back and forth.

Cons:

Although very convenient to use, there are still errors in regards to whether an appointment has been properly confirmed or not. (sometimes it says confirmed and it has not been). The monthly fee is a little more expensive than I would like to see but there are many resources involved in the service.

Diana G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Great Management Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and very helpful as well!

Cons:

Reviews took longer to show up than we would have liked

Reasons for choosing Lighthouse 360

Had better customer service- Weave is impossible to get in touch with.

Hannah S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Lighthouse 360 Was Disappointing and Dangerous for Our Practice

Overall I didn't like Lighthouse 360, we needed something HIPPA compliant for sending texts but I wish we had started with a different software as this one caused constant frustration and reaching out to customer support, which was difficult to get ahold of.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I did appreciate the ability to text message patients quickly and securely. This was very useful. Also, being able to check the schedule remotely from home was helpful.

Cons:

The software was constantly crashing and wouldn't let me access the pages. I would have to clear my cache every time I used it. Multiple times the account would go out of sync, which would send out appointment reminders to patients who had canceled or rescheduled, leaving them upset and confused. Email campaigns are very limited in UX/UI and need improving.

Reasons for switching to Lighthouse 360

Lighthouse 360 was at the time more cost effective for the practice.

Nicole S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

Lighthouse 360

Our office was happy when we were using Lighthouse 360 for the time being. It was not a bad service, but since we had some difficulty with the customer service, we did decide to change platforms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We liked how easy Lighthouse 360 was to use.

Cons:

The customer service was the hard part for our office. Unfortunately whenever we had an issue, we were not able to get anyone live on the phone to help up figure out a solution.

Reasons for choosing Lighthouse 360

Yes, we did choose this platform over others that we viewed.

Amy T.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Best program EVER

Absolutely loved everything about it. It was very easy to manage and navigate through. We noticed a decrease in no show appointments since the patients would receive last minute reminders of their appointments. Our office had Lighthouse360 for several years and never once had a problem. A little less than a year ago we switched to another program as they offered a little bit of a cheaper price. Biggest mistake we have ever made.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program was so easy to use and manage. So many of our patients raved about the text messaging communication and the reminders. We could group patients and send a specific text or e-mail to them. Lighthouse provided a list of patients who were overdue for their routine cleanings and would also send them reminders. It was such a time savor and "patient pleaser".

Cons:

Honestly can not even think of one complaint.

Reasons for choosing Lighthouse 360

We had Lighthouse360 prior to going to Solutionreach. We never had a complaint about Lighthouse however, Solutionreach offered a cheaper price. Or so we thought. Everything was extra money, it was so hard to navigate and figure things out. Once we signed up (they also make you sign a year contract where Lighthouse does not) we never heard from them again. We had lots of problems and it was impossible to get a hold with a tech. Where we NEVER had any problems with Lighthouse and if we had any questions we could get through right away. Biggest regret was leaving Lighthouse360.

Jennifer A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

Great communication tool

Cancelling appointments due to employee illness or inclement weather is SUCH a breeze, it takes me maybe 10 minutes to clear the day. Lighthouse will even call patients without an email or cell phone!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Two-way texting is absolutely a plus! When trying to fill our schedule, we don't even have to pick up the phone!

Cons:

Sometimes it doesn't sync in the time frame they say it does. It's supposed to sync every 10 minutes but I've implemented changes that haven't shown up until an hour later before.

Reasons for choosing Lighthouse 360

Price and features were the largest selling points for us. Weave was a close second, but our older employees had a really tough time figuring that out during the demo.

Shanell B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

I want to love it, but I don't

Overall it does a good job with patient appointment tracking, recare/recall and confirmation which has made our lives a bit easy. Customer service is amazing unlike what we experienced with our last software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a great software for confirmations, and recall. It definitely has helped to improve our patient scheduling.

Cons:

The software does not write back into Dentrix the way that we were told it would. The paperless forms do not auto-populate the information into the family file nor does the form generate into the patient's doc center. They are not able to "mask" the number used to confirm as the office number if it is a voIP line, which was also disappointing.

Reasons for choosing Lighthouse 360

The promise of features/ dentrix bundle pricing.

Reasons for switching to Lighthouse 360

Weave's customer service was terrible, the functionality of the software was not a good fit for our office.

Verified

Reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Overall Good Product

Price is okay, they raised it this year, but didn't add any additional features to reflect price change.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of text messages to patients, our practice has seen a higher rate of confirmations and response with texting, and with LH it makes it very easy

Cons:

It can be very laggy, and it will have glitches where it won't send out confirmation messages, but they don't tell you, they just let it ride. That's annoying.

Kelsey M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Yikes

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Consistency. Having no feature releases made the ease of training new employees effortless (literally)!

Cons:

We began using this software many many years ago. Since then, not a single feature update has been made. Very disappointing for the huge price tag.

Reasons for switching to Lighthouse 360

Price

Verified

Reviewer

Used other for more than 2 years

Review source

Reviewed July 2018

Keeps patients coming to their appointments, but not as full featured as some

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily set up text and email reminders for your patients, so that they know when their next appointment is coming. Lighthouse integrates with the practice management software to let you know a patient has confirmed their appointment.

Cons:

Lighthouse has gone a little bit downhill over the past couple of years. Support isn't what it once was. Sometimes, patients will get reminders for the incorrect appointment time! Once you do get support onboard, they do a good job. It just takes a while sometimes to get in touch. See alternatives before jumping onto Lighthouse.

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