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Appcues vs Whatfix

Updated December 14, 2025

Appcues vs Whatfix: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$250.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
See All
Contextual Guidance
5.0
Content Creation
4.86
User Onboarding
4.75
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Integrations
Heap
Heap
Vero
Vero
Segment
Segment
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Salesforce Sales Cloud
Salesforce Sales Cloud
Segment
Segment
Freshdesk
Freshdesk
See All
Pros / Cons
  • The ease of use of the campaign editor, allows our marketing team to create content when new features are released, the tools to track the success of the campaign and measure customer engagement.
  • Do not buy this if you aren't part of the [SENSITIVE CONTENT] team, they will say it can all be done without [SENSITIVE CONTENT] when being sold to you, but it can often require development of the product to meet what Appcues needs. If you're in the UK DO NOT purchase, support is only in the US so be prepared for late night emails and waiting for complicated email responses.
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  • This tool is essential for our company to integrate, train and support remote and in-office employees on enterprise software applications to drive adoption, reduce training and support costs, and improve productivity on a massive scale.
  • Also, being a bank with stringent security, we struggle with being able to grant system access to the Whatfix team to help us set up new systems and create content.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.5/ 5
Value for Money
4.6/ 5
4.6/ 5
Customer Support
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad