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MSP360 Backup vs NinjaOne

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Updated March 20, 2026

MSP360 Backup vs NinjaOne: Which is best for you?

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Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Top Rated
  Features
Data Replication
5.0
Cloud Backup
4.74
Backup Scheduling
4.73
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Device Management
5.0
Activity Tracking
5.0
Patch Prioritization
5.0
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Integrations
Amazon EC2
Amazon EC2
ScreenConnect
ScreenConnect
Microsoft Azure
Microsoft Azure
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Passportal
Passportal
ConnectWise PSA
ConnectWise PSA
SherpaDesk
SherpaDesk
See All
Pros / Cons
  • MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage.
  • Remote management through the web console (especially in legacy versions) lacks polish.
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  • People like the straightforward look and the natural way the tasks are designed, which helps to make monitoring, remote access, patching, and other tasks very easy even when the number of computers to be maintained is very big.
  • The thing I like the least about NinjaOne is the limited reporting customisation within NinjaOne, and there is quite a steep learning curve to fully understand the user interface as it is quite complex.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.5/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad