Opendock 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Opendock

4.6

(104)

Pricing

Pricing available upon request

About Opendock

Opendock is a cloud-based dock scheduling system. for carriers, brokers, and dispatchers. It manages logistics planning, create multiple locations, and set up scheduling rules. A warehouse must be registered within the system for carriers to book appointments, and warehouse users can use Opendock to receive bookings, view appointments across multiple locations, and send reminders to reduce no-shows.

Opendock Screenshots

Opendock Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Standard Dock Scheduling

Pricing available upon request

Plan includes:

Carrier scheduling web portal
Modern user interface
Drag and drop appointments
Dock door and capacity configuration
Multi-location support
Recurring appointments
Document upload
Automated email notifications
Track in/out times
Carrier scorecarding

Enterprise Dock Scheduling

Pricing available upon request

Plan includes:

Multi-Location Support
SSO
Integration Consulting Services

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Opendock Features

Popular features found in Warehouse Management
Barcoding/RFID
Compliance Management
Demand Forecasting
Dock Management
Inventory Tracking
Multi-Location
Order Tracking
Picking & Routing
Returns Management
Shipping Management
Supplier Management
Supply Chain Management
More features of Opendock
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Indicator
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Client Portal
Communication Management
Communications Management
Confirmations/Reminders
Contact Management
Customizable Fields
Customizable Reports
Document Management
EDI
Email Alerts
ERP integration
For 3PLs
Load Reporting
Online Booking
Order Fulfillment
Performance Metrics
Rate Management
Real-Time Data
Real-Time Notifications
Real-Time Updates
Recurring Appointments
Reminders
Reporting/Analytics
Reporting & Statistics
Reservations Management
Scheduling
Self Service Portal
SMS Messaging
Status Tracking
Team Calendars
Third-Party Integration
Third-Party Integrations
Warehouse Management
Yard Management

Opendock User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

33%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

4.4

Functionality

4.4

Koustav G.

Verified reviewer

Logistics and Supply Chain

1001-5000 employees

Used daily for less than 2 years

Reviewed October 2025

A good dock management and scheduling software with some flaws

Opendock has significantly improved our visibility of inbound and outbound loads and helped in much better resource and manpower planning at our warehouses. While most of it's features are great, there is room for improvement which can make it an even better product. I recommend Opendock to anyone looking to organize their load planning and appointment scheduling tasks for warehouses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Opendock lets you schedule appointments for warehouse pick-ups and drop-offs. I like that it notifies us of every milestone event that occurs in an appointment. That makes it much easier to track appointments in a sea of schedules.

Cons:

The user interface is a bit janky. Once an appointment detail is updated, the page completely refreshes randomly, and it is impossible to find where you had last made an update. Also, it only allows updates to appointments 2 at a time. Then, you'll have to refresh the page to update again.

Vendor Response

Thank you for your thoughtful review! We’re glad to hear Opendock has made it easier to track appointments, improve visibility, and support your warehouse planning. We also appreciate your feedback on the interface and will keep working to make the experience even better. Thanks for recommending Opendock and for being part of our community!

Replied October 2025

Patrick R.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Opendock is a good platform for scheduling trucks.

We were satisfied with Opendock. It worked as advertised and was overall easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dispatchers can schedule appointments using our Opendock calendar.

Cons:

Couldn't get run a good shipping report.

Reasons for switching to Opendock

Opendock was used by more carriers than Appointment Plus. Also thought that we were going to get the same features or more features, but that wasn't the case.

Tanisha H.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Opendock appointment logs

It wasn't a bad experience. Opendock just needs to add sections where you can add much needed information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to maneuver around in. Learning how to use it was easy as well.

Cons:

You couldn't capture actually loading times. It only captured the time of arrival and departure.

Reasons for switching to Opendock

That information is unknown to me. I just know we switched programs

Brent F.

Verified reviewer

Plastics

51-200 employees

Used daily for less than 2 years

Reviewed August 2024

Pretty much the perfect dock scheduling system!

I have been extremely satisfied with our implementation of Opendock for our company. There really isn't much more to say than I have already said, it has been a game changer for our department, almost as much as hiring more staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of scheduling appointments for us and for outside carriers is perfect. I can even get some of my older, more computer illiterate customers to book with little issue. Being able to upload and save files for each appointment is great and had enabled my department to cut down on paper documents and waste less paper and toner, plus finding the documents is as easy as going back to the date or searching with a keyword.

Cons:

The only con we have faced is with uploading documents. You have to upload everything at once and then you can't upload more without deleting what is there and reuploading everything. I was able to bring this up with Opendock and they said they plan to update this feature, so hopefully that will be coming in the near future.

Reasons for choosing Opendock

Had all the features we wanted without any upcharges. I liked that Opendock is based in the US for support issues and timezones.

RODNEY F.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for less than 2 years

Reviewed August 2024

Great Experience

It's great using on a daily basis and allows us to know what trucks are coming and all of the information needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Freedom of scheduling and it allows us know what trucks are inbound.

Cons:

Nothing it suits us very well. we used a different scheduler in the past but this one works best for us.

Reasons for switching to Opendock

value and ease of use as well more information gained

Nick T.

Verified reviewer

Food Production

501-1000 employees

Used daily for less than 2 years

Reviewed August 2024

Good and bad

Not bad. It allows tracking but there's to many hands that can Change at any time .

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

There are many tools in here that are valuable and the date that provided is amazing.

Cons:

it allows to others to track as well and change times with out notice

Reasons for choosing Opendock

pricing< as well as scheduling. we will continue to produce

Sandra S.

Verified reviewer

Warehousing

11-50 employees

Used daily for less than 2 years

Reviewed October 2025

Team colaboration because we all conect whit this

well my personal experience with opendock is amazing, is something new easy to use, easy learning and training

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most I like about opendock is we saving time because they automatic booking they own appointments and we keep our inventory correctly and update also is a team work because carrier contact us for a working in and we available to add to the schedule

Cons:

Well the least I don't like about opendock is we don't receiving alerts for new appointments or when they reschedule also eather when they have something they want schedule on the last minute I think we need more support on this.

Vendor Response

Thank you for sharing your thoughtful feedback! We’re so glad to hear that Opendock has helped save time for your team and simplified the scheduling process. Regarding your note about alerts, you can manage your notification settings directly within My Organization. Please make sure the boxes for “Appointment Scheduled” and “Appointment Rescheduled” are checked so that your warehouse team receives alerts whenever a new appointment is booked or updated. If you have any other questions, you can reach out to your Account Manager directly or contact our support team at support@opendock.com. We appreciate you highlighting this and will continue to improve the platform to support your team even further. Thanks again for being an Opendock customer!

Replied October 2025

Hollie L.

Verified reviewer

Warehousing

10000+ employees

Used daily for more than 2 years

Reviewed September 2025

All inclusive scheduling platform

Have been with Open Dock since 2018. The upgrades and new fearures complete an overall transparent scheduling system. No questions needed. From carrier booking to completion of inbound or outbound shipments, there is full audit history and reporting easily identifies problem areas. All inclusive system for a scheduling application.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

System is user friendly and easy to navigate. Ease of booking on the carrier side along with warehouse side confirming and completing the appointments. Full visibility!

Cons:

Our program would benefit from some features specific to our needs but not for most. Would like ability for some system adjustments we could do individually. All in good time as the rest of the program outweighs what we lack. And the fearure of an app would benefit carriers are warehouse dock personnel who are not always near a work station.

Vendor Response

Thank you for your thoughtful feedback and for being with Opendock since 2018! We’re thrilled to hear the system has made scheduling more transparent and efficient for your team, from booking to reporting. We appreciate your suggestions around mobile functionality and system flexibility. We have plans to significantly expand mobile capabilities for driver check-in, YMS, and appointment scheduling and management in 2026, and your input helps guide our roadmap. It’s great to know Opendock is supporting your operations today, and we look forward to continuing to make it even better.

Replied October 2025

Kiera J.

Verified reviewer

Warehousing

Self-Employed

Used daily for less than 12 months

Reviewed September 2025

My Open Dock Review

I love using Open Dock it's very manageable, easy to navigate, and extremely convenient. It makes the workflow smoother and more efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The convenience of having each driver sign in and sign out while approving their loads streamlines the process by ensuring accurate tracking of work hours and load assignments. It simplifies accountability, reduces paperwork, and allows real-time updates, making operations more efficient and transparent for both drivers and management.

Cons:

Sometimes, processing the load updates can take a while, requiring me to log out completely and log back in to refresh the system. This helps ensure the loads go through properly, even though it adds a bit of delay.

Vendor Response

Thank you for taking the time to share such detailed feedback. It’s great to hear how driver sign-in/sign-out and load approvals are helping streamline your workflows, improve accountability, and reduce paperwork. That kind of transparency is exactly what we aim to deliver for both drivers and management. We also appreciate you pointing out the need to refresh for load updates. Our team is always looking for ways to improve performance and minimize delays, and feedback like yours helps us prioritize where to focus. We’re glad Opendock has made your operations easier to manage and more efficient, and we look forward to continuing to support your success.

Replied October 2025

SHRI K.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 2 years

Reviewed September 2025

Improved Logistics Visibility with Scheduling Challenges

My overall experience with Opendock was positive. It significantly improved our logistics coordination and reduced manual communication with carriers. While there’s room for improvement in performance and customization, the platform delivered on its core promise of simplifying dock scheduling and enhancing transparency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Opendock was its intuitive interface and real-time scheduling capabilities. It streamlined the appointment booking process, reduced wait times, and made it easy to manage dock availability across multiple locations. The visibility into carrier arrivals and departures was a huge plus for operational efficiency.

Cons:

What I liked least was the system’s allowance for multiple appointments to be booked on continuous time slots without adequate buffer or overlap checks. This sometimes led to congestion and delays at the dock, especially during peak hours. Additionally, the lack of customization in notification settings and occasional performance lags could be improved.

Vendor Response

We truly appreciate your thoughtful feedback. It’s great to hear that Opendock has helped simplify scheduling and improve visibility for your team. Your suggestions around buffer checks, notifications, and performance are very valuable, and our product team is actively exploring enhancements in these areas. We’re excited to keep improving the experience and deliver even more value moving forward.

Replied October 2025

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