Web.com 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Web.com

3.7

(132)

Pricing

Starting at $1.95 per month

About Web.com

Web.com is a proprietary software platform that has been designed for the small business market. It offers an easy-to-use website builder, email, security and online marketing solutions in one place. It delivers all these services through a single, powerful dashboard, making it simple for small businesses to be online in minutes. Our customer service team will be with you every step of the way, whether you are just starting out or well on your way.

With our full suite of web hosting, eCommerce, and website-building tools, we can help you create a customized website and online marketing presence that will grow your business.

Web.com Screenshots

Web.com Pricing and Plans

Starting price: $1.95 per month

Free Trial

Free Version

Basic

$1.95

flat rate, per month

No plan information available

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Web.com Features

Popular features found in SEO
Competitive Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Link Management
Localization Automation
Mobile Keywords
Performance Metrics
Reporting & Statistics
Website Analytics
More features of Web.com
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Customizable Branding
Customizable Fields
Customizable Forms
Drag & Drop
eCommerce Management
Electronic Payments
Email Marketing
Inventory Management
Marketing Automation
Monitoring
Online Store Builder
Pre-built Templates
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
SEO Management
Shopping Cart
SSL Security
Third-Party Integrations
Web Forms
Website Hosting
Website Management

Web.com Integrations

WordPress

Web.com User Reviews

Overall Rating

3.7

Ratings Breakdown

40%

29%

18%

Secondary Ratings

Ease of Use

3.5

Value for money

3.7

Customer support

3.7

Functionality

3.7

Anne s.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Ecomdash

Previously 4

It allows me to update everything in one location which distributes into all my stores on shopify

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 5

Customer support

Previously 5

Functionality

Previously 4

Pros:

I like that it works with all of my stores in one location

Cons:

Sometimes I find that the inventory updates are missed and also the waiting time period for several updates takes very long as I am waiting in a que for the updates to be completed which sometimes could take over 15 mins.

Tyler M.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

eComdash - Bang for you Buck!

Really enjoy using eComdash, it's been a great part of what we do and makes our lives easier. Trying to manage multiple storefronts can be very time consuming and this cuts that down tremendously.

Ratings Breakdown

Ease of use

Functionality

Pros:

I really enjoy how much comes out of the box as well as being able to sync everything pretty effortlessly. Most eCommerce businesses have multiple storefronts, so being able to connect is vital.

Cons:

For a bigger business with more custom needs, this may not work as well as you want. I am not sure if support can help with things like this but if it's a more basic structure, you will enjoy.

Reasons for choosing Web.com

The price point made sense for our business as well as the current identifiable needs.

Majyk S.

Retail

Self-Employed

Used daily for less than 2 years

Review source

Reviewed March 2018

Perfect for me

Previously 5

Ecom Dash has way more goodies than I currently use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast answer to questions Reasonable price keeps Ebay and Etsy inventory sync U tube has instructions Responsive to request I need

Cons:

Learning keeps me on my toes Last time I checked there is no one working weekends Changes to the site often have me "relearning" my way around

Nicolas D.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

Verygood for inventory management!

Main problem solved is amazon limitation to link different ASIN to same SKU...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration was easy with woocommerce and amazon.ca & amazon.com. Inventory management between platform is just great. You can even create sub products (kit) so you can list the same product with different ASIN on amazon (increase sales opportunity!)

Cons:

Support doesn't really know what is Google Shopping listing nor could not help me except if I pay $$$ for support so I guess it is not enough user friendly... Most user friendly software these days doesn't need support ;-)

Reasons for switching to Web.com

Sellbrite was unable to connect to my woocommerce stores even after 3 weeks of asking for support...

Vendor Response

Hi Nicolas, Thanks so much for your positive feedback! It's great to hear that we've been able to help solve an issue for your business. I'm happy to pass your feedback along to our team. We look forward to helping you grow your ecommerce business.

Replied July 2021

alex m.

Verified reviewer

Food Production

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

right on point

we have been a good relationship with web.com

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the most good i find is the easy to use for our company

Cons:

i think the costumer service is kind of slow

Deidre J.

Verified reviewer

Religious Institutions

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed May 2024

Disappointing Merger

Disappointing and frustrating. Every experience with Web.com has been like pulling teeth with tweezers. And now, I have YEARS of many different domains and content embedded and invested in this company. So disappointing. I can only PRAY that reviews like this will make them BETTER, and operate with the same excellence that Doster USED to have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dotster. The only thing I like about Web.com is the part of the company that used to be Dotster. I had been with Dotster for 15 years or more. Dotster used to be the BEST company at the BEST price/value with Amazing customer service and product features. In the last year that Doster began to go down hill in their customer service, that's when they merged with Web.com.

Cons:

CUSTOMER SERVICE. They are too slow to respond. They do not all speak English clearly. They do not seem to be trained enough to understand your needs. They seem to be working from a keyword list and will send you associated documentation instead of helping you figure out your issue. Their web interface is difficult to navigate or understand and they now charge you for individual access to features that should be in your own control for your own domains.

Reasons for switching to Web.com

I was forced to make the switch from Dotster.com because of a company merger.

Michael W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2020

Packed with Features / But Buggy and Painfully Slow

The platform has a rich functionality set. Unfortunately, due to the open support tickets, we haven't been able to use the platform successfully yet - even after paying for the onboarding support package.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ecomdash is packed with features. I tested a number of other competitors and Ecomdash significantly more features and functionality. When I spoke to other competitors, I had a lot of "No's" when I asked whether their platforms could perform certain actions. With Ecomdash it was "yes" after "yes". Liberating!

Cons:

The software is very buggy with errors that need support tickets to fix. I have 3 errors so far as a new user, which means that I haven't been able to successfully use the platform at all. I even paid for the additional onboarding support package. But that mainly became a discussion about the errors that needed to be fixed. The platform is also painfully slow. After pressing any action button, there is a terribly long dwell time before the action is accepted and completed. Most of the paid onboarding call was taken up by waiting for the system to load and actions to be correctly saved.

Reasons for choosing Web.com

Skubana and ChannelAdvisor are great platforms. But too expensive for us as they start at $1,000 per month. And go up. We trialled the other platforms and they didn't have many of the features that we needed: building kits/bundles, automatic geo-location routing, managing multiple Shopify locations. Ecomdash was the only platform that provided the functionality at the price tier that we needed.

Reasons for switching to Web.com

We switched our 3PL to a service that doesn't accept Orderhive. Orderhive has worked very well for us and we have been very happy with it. But they don't support this particular 3PL.

Vendor Response

Dear Michael, Thanks for sharing your feedback. We're sorry to hear you're having issues with bugs and slowness. We really appreciate you bringing these issues to our attention. As you know we have a ton of features and really strive to make it easy for retailers like yourself to run their business. We're happy that we have everything you need, we just need to make sure everything works effectively for you. Someone from our team will be contacting you shortly to learn more about the bugs and the slowness you're experiencing. We'd love to make things right if you give us another chance. Thanks, Ecomdash

Replied June 2020

Ryan J.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

It started off so good

I love ecomdash, and have invested hundreds of hours getting it setup, but once our subscription is up if the speed issues have not been fixed I will be forced to go somewhere else as it just completely kills productivity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On boarding was really easy and customer support was great. The software does what it is supposed to and initially was a huge time saving investment for us. The price point they are offering their service at is great. As a small business the price point of some others out there are crazy, but there do seem to be some corners cut and a get what you pay for type thing going on here.

Cons:

SLOW! Since we have started using it, it has gotten consistently slower month after month. There are some days where it take 30 seconds to a minute for a single page load. We contact support and they tell us everything is working fine on their end it must be a problem with our internet or to clear our cache.... Yeah no. When you need to manually edit 100 products and you have to spend over an hour just in page load times it kills your productivity. The only other thing I don't like is the software to manage listings is lacking and not the greatest so we do not really use it.

Reasons for choosing Web.com

We chose ecomdash based upon our trial with it. It was easy to use and the customer service was top notch. Pricing was also very good compared to competitors.

Vendor Response

Hi Ryan - Thank you so much for your feedback. It's good to hear that the features and functionality fits your business's needs. We hate that you're experiencing slowness and it's hindering your productivity. We've recently implemented quite a few changes that should speed everything up. Someone from our team will be in touch to see if that helped and get any other feedback you may have. Thanks, Ecomdash

Replied June 2020

Christopher S.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2020

Almost Good

Considering that even though they state that they support woocommerce they really do not it is more of a try it and if it works okay and if it doesn't oh well it is your fault. lol what a crap way to run a business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most was being able to post items to different marketplaces.

Cons:

This software failed repeatedly to post to woocommerce, and there support which is timely and round the clock but this is one problem they did not really try to solve. They said it was on my end, however Sellbrite & Sellerchamp have no problems posting to my woocommerce store. I really hated how their tech support is almost there for you but then not really.

Reasons for choosing Web.com

Sellbrite has really good tech support, and they work well with woocommerce, unfortunately their listing manager does not support html, and that is a feature we can't do with out. So far Sellerchamp is the platform we are currently using and happily paying for.

Reasons for switching to Web.com

inkfrog is okay for just ebay but I really need something more multi channel friendly.

Krunal P.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed July 2024

Review of Web.com

Ratings Breakdown

Ease of use

Functionality

Pros:

Web.com inhibits the capabilities of web development through established templates across various sectors creating a very user friendly experience for new and experienced users.

Cons:

Least likeable feature is in order to use the website builder, you must pay a monthly subscription. Even with the monthly payment, there will be limited customizable features based on individual preference. For new users, this may not be necessary. However, experienced users may want to make customized changes that would be difficult to implement.

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