Web.com 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Web.com

3.7

(132)

Pricing

Starting at $1.95 per month

About Web.com

Web.com is a proprietary software platform that has been designed for the small business market. It offers an easy-to-use website builder, email, security and online marketing solutions in one place. It delivers all these services through a single, powerful dashboard, making it simple for small businesses to be online in minutes. Our customer service team will be with you every step of the way, whether you are just starting out or well on your way.

With our full suite of web hosting, eCommerce, and website-building tools, we can help you create a customized website and online marketing presence that will grow your business.

Web.com Screenshots

Web.com Pricing and Plans

Starting price: $1.95 per month

Free Trial

Free Version

Basic

$1.95

flat rate, per month

No plan information available

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Web.com Features

Popular features found in SEO
Competitive Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Link Management
Localization Automation
Mobile Keywords
Performance Metrics
Reporting & Statistics
Website Analytics
More features of Web.com
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Customizable Branding
Customizable Fields
Customizable Forms
Drag & Drop
eCommerce Management
Electronic Payments
Email Marketing
Inventory Management
Marketing Automation
Monitoring
Online Store Builder
Pre-built Templates
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
SEO Management
Shopping Cart
SSL Security
Third-Party Integrations
Web Forms
Website Hosting
Website Management

Web.com Integrations

WordPress

Web.com User Reviews

Overall Rating

3.7

Ratings Breakdown

40%

29%

18%

Secondary Ratings

Ease of Use

3.5

Value for money

3.7

Customer support

3.7

Functionality

3.7

Anne s.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Ecomdash

Previously 4

It allows me to update everything in one location which distributes into all my stores on shopify

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 5

Customer support

Previously 5

Functionality

Previously 4

Pros:

I like that it works with all of my stores in one location

Cons:

Sometimes I find that the inventory updates are missed and also the waiting time period for several updates takes very long as I am waiting in a que for the updates to be completed which sometimes could take over 15 mins.

Kyle P.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Best inventory software

Great experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Syncs all our websites super easily. Great customer support.

Cons:

They don’t always implement the things that people request.

Reasons for switching to Web.com

At the time ecomdash was the only software that recognized Etsy skus. I’m glad we switched. The price. The customer service is fantastic.

Vendor Response

Hi Kyle, Thanks so much for sharing your feedback! Our team will be happy to hear you've had a great experience. Thanks again and we look forward to helping you grow your ecommerce business.

Replied September 2020

Majyk S.

Retail

Self-Employed

Used daily for less than 2 years

Review source

Reviewed March 2018

Perfect for me

Previously 5

Ecom Dash has way more goodies than I currently use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast answer to questions Reasonable price keeps Ebay and Etsy inventory sync U tube has instructions Responsive to request I need

Cons:

Learning keeps me on my toes Last time I checked there is no one working weekends Changes to the site often have me "relearning" my way around

Peter C.

Verified reviewer

Retail

Self-Employed

Used daily for less than 6 months

Review source

Reviewed December 2020

Love it!

Wonderful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Syncing my two store fronts, inventory was a challenge to keep correct across the board. Now its on the money!

Cons:

Nothing really, im not computer savvy and I been able to get it all going with some halp from support!

Reasons for choosing Web.com

I drove both, I couldn't justify the extra cost of others.

Vendor Response

Hi Peter, Thanks so much for your positive feedback! We work hard to make it easier for customers like yourself to run their online store, so our team will be happy to hear you've had a great experience. We look forward to helping you continue to grow your ecommerce business. Thanks again, Ecomdash

Replied December 2020

Sander K.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Highly capable with a learning curve

Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at mobile locations. No other software handles this for us like ecomdash can.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ecomdash handles multi-channel inventory is a more comprehensive and flexible way than any other software we’ve tried.

Cons:

The software is so capable that it also has a huge learning curve (we’ve been at it several years and still learn new things), and the interface isn’t very modern, nor is it mobile-friendly.

Shaun H.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

False Claims On Features Provided

Frustrating, after 6 months of being told change different setting and being passed around customer service representatives we were told the features we signed up for could not actually be provided.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

None, I regret that we have put in the time that we have to try to get this software to perform as advertised.

Cons:

The features listed on their website are misleading and can not be provided as outlined. Customer service is nothing short of terrible when help is needed the most.

Reasons for choosing Web.com

Due to claims made in regard to the features provided

Vendor Response

Hi Shaun, Thank you for sharing your feedback. We're sorry to hear that the app didn't meet your expectations and apologize for any inconvenience you've experienced. Someone from our team will be contacting you shortly to learn more about these issues. We'd love to make things right if you give us another chance.

Replied March 2021

Devani D.

Verified reviewer

Legal Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2021

Don't Do it

Absolutely not an option. They advertise attractive rates, but then they attempted to charge my account for varying amounts of hundreds of dollars. Their customer service is unhelpful and it concerns me that they may actually be purposely charging accounts several times, not refunding money they say they will, attempting to charge various amounts of money in the hope banks, and busy company owners won't catch it in time or be able to recover the money.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setting up the site was easy but everything else is not worth the headache.

Cons:

The software is fine. It's the fraudulent activity of the company and the inability of the customer service staff to use the English language that is the problem.

Reasons for choosing Web.com

Functionality not worth the headache.

Reasons for switching to Web.com

I wanted the additional features but have since switched back to Wix because of the business practices. It is as ethical as Amazon at this point.

Matt B.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2020

new changes make it very cumbersome

In the past, their customer service has been top notch - one of the main benefits was being able to schedule a service call with an actual rep at any time. We had a major inventory glitch about 6 months ago where all our purchase orders were being double or sometimes quadruple counting in our inventory numbers. It took them nearly 3 months to correct the issue and in the meantime we had to go without accurate inventory and COGS numbers. Now with this change to the user interface, I cannot recommend this software to anyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've used this software for 3+ years for our E-Commerce platform which syncs (one of the main reasons we went with Ecom. The best thing is that is manages inventory and does shipping both.

Cons:

Honestly, this program has served us well for a while, but recent changes to their user interface (shipping workflow) have made it very cumbersome and nearly impossible for us to continue to use. We ship with multiple carriers and many different box configurations to maximize our shipping budget. The new workflow forces the user to 'batch' shipments into like shipments or with the same carrier instead of being able to create multiple shipping orders and then edit them individually in real time like before. This new workflow is horrible for us and we are looking to make a switch very soon. If you're shipping a lot of identical packages all with the same carrier, I guess it could still work for you.

Vendor Response

Hi Matt! Thanks for sharing your feedback. We're sorry to hear you're having such a frustrating experience, but really appreciate you bringing this issue to our attention. We understand that when releasing such a large change, we sometimes won't get it perfect. We're focused on getting as much feedback as we can and making changes to improve the process. I spoke with the team and they've reached out to schedule some time with you to get more feedback on how to improve this feature. We're currently working through all the other customer feedback we've received and are implementing changes to the new shipping workflow over the next couple of weeks. We do appreciate your business and would love to change your outlook on our software. Thanks so much!

Replied January 2020

Lauren R.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed November 2017

Formatting is a nightmare

Ease of adding content and pictures. But that is about all it has to offer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do like adding content. It is easy and efficient. You can drag pictures/documents anywhere and it gives you a grid to make sure it is all aligned.

Cons:

The formatting is awful. Changing the font color and size never works properly the first time (for instance it will only change one letter when the entire sentence is highlighted). For a web builder that should be easy to fix. Also the format of the site looks different on different computers.

John M. W.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Great Support Staff

Ecomdash is helping me improve my business by allowing me to manage multiple sites from a single interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software takes time to learn and understand. The best part is the support you get from the support team. They respond quickly, the schedule a call feature is really nice, and everyone of the support staff I have dealt with have been very helpful and supportive.

Cons:

The system takes time to learn and it could use a few more features; however, by and large it works very well.

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