Voyage 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Voyage

4.4

(12)

Pricing

Pricing available upon request

About Voyage

Designed for businesses in the retail industry, Voyage is a cloud-based SMS marketing solution that helps streamline customer communication processes related to campaign creation, segmentation, and conversions. It lets staff members build drip campaigns based on multiple factors such as target audience, triggered events, and customer attributes.

With Voyage, team members can access the built-in dashboard to view insights on active subscribers, customer purchases, revenue generated, and follow-up campaigns. Marketers can access A/B testing reports, create personalized click-to-buy links, and schedule campaigns based on specific time zones. Additionally, it enables administrators to configure role-based user permissions, monitor click-through rates (CTR), and export subscriber reports in CSV format.

Voyage provides an application programming interface (API), which facilitates integration with several third-party applications, including, Klaviyo, Snapchat, Instagram, Justuno, Google Analytics, TikTok, Shopify, BigCommerce, Zendesk, and Recharge. Pricing is available on request, and support is extended via email, phone, chat, documentation, and other measures.

Voyage Screenshots

Voyage Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Voyage Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of Voyage
A/B Testing
API
Automated Responses
Autoresponders
Campaign Analytics
Campaign Management
Coupons
CRM
Customizable CTAs
Drip Campaigns
Email Marketing
Landing Pages/Web Forms
Lead Management
List Management
Location-Based Marketing
Marketing Automation
Mass Texting
Mobile Optimization
Multi-Channel Attribution
Multi-Channel Marketing
Multi-Store
Polls/Voting
Reviews Management
ROI Tracking
Segmentation
Shopping Cart
SMS Marketing
SMS Messaging
Subscriber Management
Template Management
Text-to-Win
Website Visitor Tracking
WYSIWYG Editor

Voyage Integrations

LoyaltyLion

Privy

Google Analytics 360

Recharge

Zendesk Suite

Gorgias

See all 15 integrations

Voyage User Reviews

Overall Rating

4.4

Ratings Breakdown

67%

25%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.5

Functionality

4.2

Luciano Z.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2022

Conversational Commerce using SMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can build delightful subscriber experiences sending personalized messages across the customer lifecycle. Campaign and automations are easy to configure and use.

Cons:

It is not easy to find the costs related to the various plans, it would be great to see this platform open up to other instant messaging channels

Haily M.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Reviewed May 2020

High Conversions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Voyage is a great platform for SMS marketing. I have seen higher conversions than I've ever seen. List growth is super quick and easy, especially with the use of keywords.

Cons:

The platform is not for small businesses who just want to send small text campaigns. It's designed for enterprise companies and requires time to get to know all the functionalities.

Reasons for choosing Voyage

The team at Voyage is amazing. I get a white glove service to help me set-up the account and launch my first campaign. If I ever run into problem, they are available right away.

Jeff S.

Verified reviewer

Furniture

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed November 2022

Very Incompetent Team - STAY AWAY

Very poor experience. Worst mar tech platform I’ve used in the Shopify ecosystem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Absolutely nothing. It’s bug ridden. And backend CMS is poor.

Cons:

Everything about this software is poor. I’d stay far away from it. And their team is incompetent at answering why their technology constantly breaks.

Reasons for choosing Voyage

Lower price but boy did we learn what a mistake using Voyage SMS was. I wish we stayed far away from them.

Geoffrey M.

Verified reviewer

Wine and Spirits

51-200 employees

Used weekly for less than 12 months

Reviewed May 2020

Great product

It has been great so far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Voyage offers more deep e-commerce features than any other product on the market. The ability to segment, and create customized lead collections is like no other.

Cons:

Still some work to do on data and tracking but they move fast and new features are released often with great customer service and they really listen to their customers.

Reasons for choosing Voyage

Focus on e-commerce companies instead of fast causal

Ahmad Idzuan S.

Verified reviewer

Medical Devices

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed December 2021

Good software for SMS marketing

Ratings Breakdown

Ease of use

Functionality

Pros:

Voyage has a good turnover for a SMS marketing that we are launching and it can send many SMS at time easily.

Cons:

The learning curves is quite high with this software as many of the feature is very different than the feature that i have use on other software. After i am familiar with all the feature, everything is quite smooth.

Patrick M.

Verified reviewer

Computer Software

Self-Employed

Used daily for less than 6 months

Reviewed May 2020

An intuitive SMS platform with market segmentation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Voyage Mobile's functionality for segmenting audiences and scheduling SMS-based marketing campaigns is unparalleled. With near-instantaneous engagement feedback and remarkable conversion rates, this platform is a no-brainer for marketing decision makers in ecommerce.

Cons:

Improvements to the speed of the user interface could be made but updates seem to be progressing rapidly and I'm sure they'll have these issues resolved in the near term.

Ellie J.

Verified reviewer

Apparel & Fashion

2-10 employees

Used monthly for less than 2 years

Reviewed May 2020

Awesome service, awesome people

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love the ease of Voyage mobile — the first day I was playing around in the dashboard I already understood how to set up my campaigns. Since then, the functionality of the program has only become better and more sophisticated, as a result of a re-design. It truly feels that their team takes all feedback to heart and constantly find ways to grow and improve their service.

Cons:

I had trouble with the reporting side of the dashboard in the beginning, but this was re-designed and improved after only a few months. They are a fairly new brand, so we knew we'd be learning and growing alongside them in the beginning :)

Garrett S.

Verified reviewer

Consumer Goods

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2020

Voyage

Voyage has given us a huge opportunity to leverage SMS marketing as a key channel in our mix, driving great ROAS and CTRs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Voyage offers both one-time and drip SMS campaigns, plus a wide variety of opt-in methods. List segmentation has also been incredibly valuable.

Cons:

Sometimes the UI can be a little counter-intuitive, but the team is always making improvements for ease-of-use and better functionality.

Mark L.

Verified reviewer

Wine and Spirits

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed May 2020

Holy Conversion!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have seen a precipitous decline in the efficacy of our outbound email drip campaigns. This platform has been highly effective at getting high conversion for our eComm products and engaging with our best customers.

Cons:

Some feature sets forthcoming, but customer team is more than willing to find short term work arounds.

Troy P.

Verified reviewer

Consumer Goods

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed January 2020

Growing Platform That Cares About Their Customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very attentive support team that really helps with strategy, modal design and more. And the product functionality just plain works. We've seen SMS take the lead over email since starting to use Voyage.

Cons:

Some features/tools are really best left to the Voyage team to configure.

Showing 1 - 10 of 12 Reviews

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