Gigwell 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Gigwell

4.5

(98)

Pricing

Starting at $33.00 per month

About Gigwell

Designed for marketing, media production, event management, and other entertainment sectors, Gigwell is a cloud-based booking management software that helps handle event reservations, contracts, sales operations, and more. It enables event teams to handle artist logistics, track revenue goals, view contacts, request payments, monitor ticket sales, and access financial details from a unified platform.

Event managers can utilize Gigwell’s ticket counts pro functionality to automate ticket collections, determine collection schedules, visualize performance data and forecast as well as monitor sales trends. Team members can create artist booking pages, electronic press kits, and itineraries to let talent buyers review and book artists based on specific requirements. Additionally, event coordinators can customize contract templates, assign user permissions, collect digital payments, send contracts for e-signatures, and import historical bookings data to the platform.

Gigwell facilitates integrations with several third-party software, including Google Calendar, Google Maps, PayPal, and Stripe. Pricing is offered on a monthly and yearly subscription and support is extended via chat, emai...

Gigwell Screenshots

Gigwell Pricing and Plans

Starting price: $33.00 per month

Free Trial

Free Version

Basic

$33.00

flat rate, per month

No plan information available

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Gigwell Features

Popular features found in Billing and Invoicing
Billing Portal
Contact Database
Customizable Invoices
Invoice Processing
Mobile Payments
Multi-Currency
Payment Processing
Quotes/Estimates
Reporting & Statistics
Tax Calculation
Time & Expense Tracking
More features of Gigwell
Accounting Integration
Activity Dashboard
Alerts/Notifications
Booking Management
Confirmations/Reminders
Contact Management
Credit Card Processing
Customizable Branding
Customizable Reports
Customizable Templates
Document Management
Electronic Payments
Email Management
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Financial Management
Invoice Creation
Invoice History
Marketing Automation
Mobile Access
Online Invoicing
Online Payments
Real-Time Data
Real-Time Reporting
Recurring/Subscription Billing
Registration Management
Reminders
Social Media Integration
Social Promotion
Third-Party Integrations
Website Management

Gigwell Integrations

Apple Pay

Dropbox Sign

GCalToolkit

Google Calendar

Stripe

PayPal

See all 8 integrations

Gigwell User Reviews

Overall Rating

4.5

Ratings Breakdown

57%

35%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.8

Functionality

4.2

Penni M.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Gigwell is easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gigwell is easy to use for me to create and track contracts. Another perk is having Gigwell feed into a shared google calendar to my clients can see tentative and confirmed dates.

Cons:

Improvement is needed in updating contact information. For example, if you change or add an address for a contact, it sometimes takes refreshing the page numerous times to have the address come up for the contract.

Vendor Response

Hey Penni, thank you for your feedback. We just wanted to clarify that we don't automatically update the contact information for existing bookings after you make changes. However, we do provide an "Update Booking" button in the Buyer tab, which will update the contact information for each booking. If you'd like to learn more about this feature, please don't hesitate to contact us at support@gigwell.com. We're always here to help!

Replied April 2023

Allen R.

Verified reviewer

Music

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

Gigwell Review for Talent Agency

Gigwell costumer service is top notch. I have zero complaints, the staff are always extremely helpful and quick to respond.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having everything in one platform is extremely valuable including all invoicing/payments

Cons:

I wish they had the ticket count feature included in this platform

Reasons for switching to Gigwell

It did not have enough features and you could not invoice or record payments

Vendor Response

Thanks for the comments, Allen. Please reach out to discuss Ticket Counts options. We are happy to work with you :)

Replied May 2024

Ty M.

Verified reviewer

Events Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2023

Gigwell for Talent Buyers

Overall the support has been great. There are many features that seem simple that the product can't do, but more specifically for my business. It's an extremely nice software for booking agencies looking to book a handful of artists, as the focus is artist rich as opposed to venue rich.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gigwell is definitely feature rich, and well thought out for Booking Agents

Cons:

It's very cumbersome for my role as a talent buyer booking 15-30 local shows a week for 20+ venues and 50 artists.

Reasons for choosing Gigwell

I chose Gigwell because it demoed well. My list of prepared questions were answered, but a couple of them were answered incorrectly leaving me frustrated during and after deployment. But, due to the absence of products for what we do, Gigwell would still be my most recommended solution.

Vendor Response

Thanks for the honest feedback, Ty! Feel free to reach out to us via email at support@gigwell.com to discuss your workflow. We would be happy to assist you in optimizing and streamlining your workflow further. Many talent buyers use Gigwell for their venues, so we're happy to share best practices with you. Cheers!

Replied April 2023

Scott M.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Stop doing all of this work in excel and word and get on a platform - time is money crew!

Gigwell has saved me a lot of time through getting bookings confirmed faster, allowing payments to be done in a more professional way. The settlements with the artists fits their needs and advancing artists is a breeze through all of gigwell's templates that come standard with the platform. If any issues arise you get someone from their core team right on chat with you to tackle that problem with you and it gets done. I have worked with other platforms like gig-well and by far they take the cake.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used to work contracts via word so structuring every deal and making all of the modifications manually which would take a lot of time. Gig-well changed my whole workflow - and it makes it easier on my clients as well as DropBox Sign handles all of the electronic signatures and if redlining needs to happen the buyer can download the PDF and do the needed work up and gig-well then allows you to upload the completed contract when all is ready.

Cons:

Advancing for artists can not be done through an iPad if modifications need to be made - only on a computer. Everything else is legit.

Reasons for switching to Gigwell

Switched affiliations thus moving to another software

Vendor Response

Thanks for the feedback, Scott! You can modify advancing details on any device! Please send me a note to support@gigwell.com and we'll take a look. Cheers!

Replied April 2023

Leah F.

Verified reviewer

Music

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Its good but could be better

Overall, Gigwell is great but could use some extra features to eliminate unnecessary steps.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that you can enter bookings, invoices, and advancing details all in one program.

Cons:

I don't like that you can't give levels of access to artists teams. Only certain people should be able to see the financials. Please add this feature where you can allow someone to have all access, and then access that only allows you to see the date, deal terms, and promoter contacts. Also, the ticket count program could use an upgrade. You can't delete tours only rename them. Also, when you click on the tour you can't see which dates are under that that specific one. If there was a feature that allowed a show to populate from GW to the ticket count program that would eliminate the extra steps of having to open a separate program and enter the same show.

Reasons for switching to Gigwell

The company switched right as I was starting, but at other talent agencies the software they used, although old, worked better in terms of all the programs working together. You could enter something in one program and it would populate in another program.

Vendor Response

Hey Leah, thank you for your feedback. We offer five different levels of access for artist teams. Two of these roles, Artist Owner and Artist Manager, provide full access to the deal terms, expenses, logistics, contacts, and more. Additionally, we have an effortless way to generate a report for ticket counts in Productivity Suite (Book) and then import it to Ticket Counts Pro (Track). If you have any further questions or concerns, please don't hesitate to contact us at support@gigwell.com. We'd be happy to review both of these items with you. Thanks!

Replied April 2023

Janice E.

Verified reviewer

Events Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Great but needs more improvement!

I love being able to put details in there and customize how everyone in the team can view and access it. It does however is expensive, and our clients always complain of hidden charges when they pay using the platform. There are also non-customizable features that I think should be, especially event services and management differ for every company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software has all the details we, and the artists need to refer to in terms of venue, rates, timing, etc.

Cons:

It's not user friendly for someone who is just starting. It took me 6 months and more to get accustomed to it

Reasons for switching to Gigwell

Tripleseat was for the most part catered for restaurants so a lot of the things there were for tables and reservations. We catered to DJs therefore needed something to support that.

Vendor Response

Thank you, Janice, for sharing your feedback. Like with any software, there may be a learning curve involved, and our booking software is no exception. Generally, it takes about 3-5 bookings to become accustomed to the software's features and functionality. We also offer personalized training for new users, as well as biweekly webinars to help users get up to speed quickly. Additionally, we can simplify the feature set for smaller agencies that don't need all of the functionality.

Replied April 2023

Zach H.

Verified reviewer

Music

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2023

Good for basic features, disappointing for anything else

It's good for a very basic contract experience however other than entering a contract I've outsourced all other features. It's too difficult to use the other features, etc. I wish that it could do a bit more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Entering a basic contract is simple and it's pretty easy to navigate around the software.

Cons:

It's hard to use for any other features. The software also doesn't do currency conversions easily, which is a big problem for my business. Accounting features are too difficult to use. I basically just use it to enter a simple contract that I download and send manually, nothing else. For this it's great however would be great if it could do a few more things.

Reasons for choosing Gigwell

A friend of mine who I trust uses the software and was able to get me a decent review before buying it.

Vendor Response

Hey Zach, we appreciate your honest feedback. Just to let you know, our system can handle currency conversions. As for the accounting features, there may be a bit of a learning curve involved, but if you ensure that all payments are recorded for each booking, the reports should be straightforward and precise. If you're interested, please get in touch with us at support@gigwell.com, and we can help you optimize your workflow and discuss both items further.

Replied April 2023

Jon S.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Jon Sax

It has been an improvement from Overture, although there are definitely areas for improvement.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that I can filter all of my events to quickly gauge which promoters have paid and which ones haven't.

Cons:

The querying ability to look back on previous events is very challenging. This could definitely be improved. I want to be able to quickly query past events by artist, city, venue, promoter.

Reasons for switching to Gigwell

We needed to stay up with the times technologically speaking and have a product that not only aggregates data but also allows for invoicing.

Vendor Response

Jon, thanks for the feedback! We offer a straightforward way of retrieving data by utilizing the reports filters. You can effortlessly search for events based on any criteria such as event location, artist, promoter, and more. Our filter-builder mechanism enables you to construct more complex queries. Please contact us at support@gigwell.com to arrange a call and explore reports.

Replied April 2023

Stuart V.

Verified reviewer

Music

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Just Perfect!

From start to finish the team have been incredible to work with, perfect product with the perfect team (big mention to Bradley!)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Ease of use- Intuitive- Does exactly what you need it to do

Cons:

- Nothing, any features we ever need, a quick message to support and they help us work out a way to do it

Reasons for choosing Gigwell

Overture is too complicated, to do simple tasks you have to do far too many steps to get there

Liz S.

Verified reviewer

Music

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

Customer Service is Great!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is hands down the best I have ever received with any software! They are available and accommodating to always help us with out needs.

Cons:

I feel as if some of the functions pertaining to invoicing are a bit finicky. There are often times that I have issues creating or tweaking an invoice.

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