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Regpack

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Regpack 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Regpack
Regpack
4.4
(363)

Pricing

Pricing available upon request

About Regpack

Regpack is a cloud-based online registration platform that helps businesses manage every aspect of their event or program, including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing and more. It helps businesses streamline their registration and workflow processes.

Businesses can create custom registration processes to collect necessary information from clients. The platform handles enrollment, revenue growth, management tasks, and more. Key features include embedded eSigning and custom forms.

Regpack Screenshots

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Regpack Pricing and Plans

Free Trial
Free Version

SMB

Pricing available upon request

No plan information available

    MIDMARKET

    Pricing available upon request

    Plan includes:

    • Additional Licenses
    • Priority Support
    • Access to multiple integrations
    • Enhanced Organization Level Reporting
    • Dedicated Project Consultant on all Builds
    • Emailed Financial Reports
    • Upload all your existing data
    • Beta Access to Upcoming Features

    ENTERPRISE

    Pricing available upon request

    No plan information available

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      Regpack Features

      • Popular features found in Recurring Billing
        Bank Reconciliation
        Billing & Invoicing
        Contact Database
        Deferred Billing
        Dunning Management
        Invoice Processing
        Multi-Currency
        Multi-Period Recurring Billing
        Multiple Payment Options
        Payment Processing
        PCI Compliance
        Refund Management
        Reporting & Statistics
        Revenue Recognition
        Self Service Portal
        Subscription Management
        Tax Calculation
        Third-Party Integrations
      • More features of Regpack
        Access Controls/Permissions
        ACH Payment Processing
        Activities Booking
        Activity Dashboard
        Activity Tracking
        Alerts/Notifications
        Application Management
        Attendance Management
        Attendance Tracking
        Attendee Management
        Attendee Tracking
        Automated Scheduling
        Badge Management
        Booking Management
        Calendar Management
        Campaign Management
        Class Management
        Class Registration
        Class Scheduling
        Client Management
        Client Portal
        Committee Management
        Communication Management
        Communications Management
        Conferences/Conventions
        Contact Management
        Credit Card Processing
        CRM
        Customer Accounts
        Customer Database
        Customer Management
        Customizable Branding
        Customizable Fields
        Customizable Forms
        Customizable Reports
        Customizable Templates
        Daily Reports
        Data Capture and Transfer
        Data Import/Export
        Data Security
        Debit/Credit Card Processing
        Discount Management
        Donation Tracking
        Donor Management
        Drag & Drop
        Dues Management
        Electronic Payments
        Electronic Signature
        Email Management
        Email Marketing
        Email Reminders
        Email Templates
        Enrollment Confirmation
        Enrollments/Onboarding
        Event Management
        Event Registration
        Event Scheduling
        Exhibit/Vendor Management
        Faculty/Staff Management
        Feedback Management
        For Dance Studios
        Forms Creation & Design
        Forms Management
        For Nonprofits
        For Summer Camps
        Gift Matching Management
        Grant Management
        Group Registration
        Immunization & Allergy Tracking
        Instructor Management
        Invoice Management
        Marketing Automation
        Medical Management
        Member Communication
        Member Database
        Member Directory
        Member Portal
        Membership Renewals
        Member Types
        Milestone Tracking
        Mobile Access
        Mobile Giving
        Mobile Payments
        Multi-Day Booking
        Multi-Location
        Multiple User Accounts
        Online Booking
        Online Forms
        Online Giving
        Online Payments
        Online Registration
        Onsite Registration
        Order Management
        Parent Portal
        Partial Payments
        Payment Fraud Prevention
        Payment Gateway Integration
        Payment Plans
        Personalization
        Pledge Management
        Practice Log
        Pricing Management
        Process/Workflow Automation
        Program Management
        Promotions Management
        Q&A Management
        Real-Time Analytics
        Real-Time Data
        Real-Time Notifications
        Real-Time Reporting
        Real-Time Updates
        Receipt Management
        Records Management
        Recurring Giving
        Recurring Invoicing
        Recurring/Subscription Billing
        Registration Management
        Reminders
        Repertoire Management
        Reporting/Analytics
        Reservations Management
        Revenue Management
        Role-Based Permissions
        Sales Reports
        Sales Tax Management
        Scheduling
        Search/Filter
        Self Check-In/Check-Out
        Sponsorship Management
        Staff Management
        Status Tracking
        Student Management
        Subscription Plan Management
        Summary Reports
        Survey/Poll Management
        Surveys & Feedback
        Ticketing
        Transaction History
        Transaction Monitoring
        Usage Tracking/Analytics
        User Management
        Vendor Management
        Volunteer Management
        Wait List Management
        Waiver Management
        Website Integration
        Website Management

      Regpack Integrations

      Zapier
      Zapier

      Regpack User Reviews

      Overall Rating

      4.4

      Ratings Breakdown

      5

      53%

      4

      38%

      3

      6%

      2

      2%

      1

      1%

      Secondary Ratings

      Ease of Use

      4.0

      Value for money

      4.4

      Customer support

      4.3

      Functionality

      4.2

      Brad's profile

      Brad H.

      Verified reviewer

      Events Services

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed January 2019

      Big improvement over our old system

      4

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      4
      Customer support
      5
      Functionality
      icon
      Pros:
      What took me away from my old system and originally attracted me to RegPack is the appearance and registration experience for the end user. It's much more attractive and intuitive than my old system was. This alone makes for a more professional looking event. It's also much more powerful. I love the "triggers," which let you do so many things once you realize how they work. Using "tokens" to customize emails with specific registrant data has also been especially helpful. Support is good--as long as you can wait 24 to 48 hours for an answer. This was an adjustment for me, but now that I have got things down well it's not that big of a deal.
      Cons:
      The credit card rates are extremely high--probably the highest you'll find. This was a big turn off for me, especially since I had negotiated very good rates with my old provider. In the end though, I was able to justify this somewhat with some savings I made elsewhere. Financial reporting is much more complicated than with my old system. I am required to have very detailed reports that reconcile with the bank deposit and to get what I need, I have to Frankenstein a report from both RegPack and their credit card provider. It's very time consuming relative to my old system. I've been told they are working to include more customization though.

      Vendor Response

      Brad, it's great that Regpack is an improvement for you, especially with the end user experience and using triggers to really customize that experience for your clients. One great thing about Regpack is that we embed on your website and provide a really unique flow. This really gives a professional point of entry to your business that helps you succeed!

      Replied January 2019

      Read More

      AB

      Andrew B.

      Verified reviewer

      Performing Arts

      11-50 employees

      Used weekly for more than 2 years

      Review source

      Reviewed July 2020

      Robust product with lots of options, but some glitches

      4

      The discount structure of our program was so easy to set up in the system. We loved that part of it. And the autobilling and email automation saved us so much time!

      Ratings Breakdown

      3
      Ease of use
      5
      Value for money
      5
      Customer support
      3
      Functionality
      icon
      Pros:
      Lots of different ways to set up your program with custom forms, payment plans, and automations. This software is great for a wide variety of use cases. The new interface on the back end is easy to use with a great search function. And the autobilling makes it really easy to make sure everyone is paid up.
      Cons:
      It does glitch occasionally. A button won't work as you expect it to. A filter will include erroneous results. A pop-over or tool tip will get stuck in place and you'll have to refresh the page. Our users frequently had issues resetting their passwords. It chips away at the faith you have in the software to give you reliable reports, etc. The user experience is also not the most intuitive on the front end. Right at the beginning, there is a box with a dotted border instructing users on how to use the progress bar to navigate the forms. Why not just make the progress bar more obviously interactive? This is UX design 101. If you have to explain something in your design, you should find a way to make it more intuitive instead. And our patrons STILL had questions about how to find things in the system.

      Reasons for choosing Regpack

      None, really. We found regpack through a recommendation and I immediately saw it as a huge upgrade for us without a big increase of costs.

      Reasons for switching to Regpack

      User experience for our patrons was HORRIBLE in studio pulse. The way the class descriptions were displayed was NASTY. And the discounting/billing options were slim. We were still doing most payments via check because it was so bad.

      Vendor Response

      Andrew, I'm so glad to read that Regpack makes customizing your process easy and gives you the options you need to present your classes and manage your attendees easily in the back end. I have our dev team looking into some of the glitches you mentioned. We work hard to ensure a smooth user experience and when we find issues, we work quickly to resolve them. The resent password issue you mentioned was brought to our attention and resolved last month. All in all, its great to hear Regpack has been a big upgrade for how you work and we look forward to continued success in our partnership!

      Replied July 2020

      Read More

      CT

      Cindy T.

      Education Management

      201-500 employees

      Used unspecified for more than 2 years

      Review source

      Reviewed October 2018

      Regpack is AWESOME

      5

      FANTASTIC! Great customer support, very powerful and easy to use. The system was able to handle 400 registrations in just an HOUR with no problems. We had no clue that so many attendees would be so excited to register for our event and were thrilled that RegPack handled the workload without issues.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Our regional planning team has used RegPack for years to organize a 1,000+ person annual, professional development event. Regpack is powerful, easy to use and affordable.
      Cons:
      The only function we would like to add is the ability for attendees to create/update an account without being able to see/register for "products." This is a very small concern but it "would be nice."

      Read More

      CD

      Carson D.

      Verified reviewer

      Education Management

      2-10 employees

      Used weekly for less than 6 months

      Review source

      Reviewed January 2022

      Great service and a great team!

      5

      Overall I would recommend Regpack to any organization looking for a powerful and flexible registration platform. The flexibility and group registration are by far the best features of the software. Alongside the amazing team behind it!

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Software was extremely easy to integrate into our website, thus allowing a cohesive look on our website. The group registration is a huge hit with me! I tried multiple other softwares (some free some not) and none of them come close to Regpack. They also have top notch customer support. I felt supported throughout the entire building process.
      Cons:
      Truthfully, I haven't found anything I terribly hate. The software is a learning curve at first. But they do a great job of providing resources and getting you familiar with the terminology.

      Reasons for choosing Regpack

      Because Regpack had the exactly what I needed for group registrations.

      Vendor Response

      Thanks Carson for this glowing feedback! Glad we had the functionality you needed and that our team was there to support you every step of the way!

      Replied January 2022

      Read More

      RP

      Rachael P.

      Verified reviewer

      Primary/ Secondary Education

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed March 2024

      Rough start, smooth operation

      4

      Frustrating at first during set up but once it got going, it runs great and parent feedback is very positive overall.

      Ratings Breakdown

      3
      Ease of use
      5
      Value for money
      5
      Customer support
      3
      Functionality
      icon
      Pros:
      It's totally customizable which was necessary for our program
      Cons:
      Set up was full of bugs and required a LOT of work to make it functional. Data entry is cumbersome with a LOT of clicks and no bulk editing for our setup.

      Reasons for switching to Regpack

      Needed automatic billing and more robust registration options

      Read More

      SS

      Sharon S.

      Verified reviewer

      Education Management

      51-200 employees

      Used monthly for less than 2 years

      Review source

      Reviewed July 2023

      Great for adult and group registration

      5

      This system has been a lifesaver. Our adult students were getting frustrated using a registration system that was designed to register kids and teens. This allows them to sign themselves up as campers. Its easy to use, clean and allows them to sign up at anytime online.

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      4
      Customer support
      4
      Functionality
      icon
      Pros:
      Easy to use, customizable, and adaptable to our needs.
      Cons:
      Haven't found anything that stands out.

      Reasons for switching to Regpack

      It was not designed for adult and group registration. They are developing an adult module but after years of using this system it's still in the beta for the adult module. We still use and love campminder for our under 18 programs.

      Read More

      SB

      Sarah B.

      Verified reviewer

      Education Management

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed September 2022

      Best program out of the 3 I've worked with

      5

      I love it! The staff is fantastic, the system is user friendly and the families have had minimal issues with the new system.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The software is very intuitive and easy for a computer dummy, like my self, to figure out
      Cons:
      This is very minor but there are a few features that I wish the system had, such as an option to choose how payments are shown. More nit picky issues than fundamental issues.

      Reasons for choosing Regpack

      The responsiveness of the inquiry and the attentive responsive to my initial questions.

      Reasons for switching to Regpack

      The first person that created our registration did a fantastic job but no one else could manage it but him. It became a dangerous situation for a small business to depend on one person. The second system I tried was the least intuitive thing I think I have ever used on a computer. Everything took a very long time to do and families kept getting kicked off the system and then were unable to log back in. A true nightmare.

      Vendor Response

      Sarah - so glad we were able to provide a tool that you and your team, and your families, can use easily!

      Replied September 2022

      Read More

      MM

      Matthew M.

      Verified reviewer

      Non-Profit Organization Management

      11-50 employees

      Used daily for less than 6 months

      Reviewed December 2021

      Regpack's flexibility is what our organization needed

      4

      Overall, I'm happy with my experience with Regpack. The ability to customize our registration forms has enabled my team to collect data without duplicating effort and with confidence in the data's accuracy. Our time and stress spent administering events has reduced drastically as a result.

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      I most appreciate Regpack's customizability in its registration. Our organization can easily set up forms and products that meet often-changing needs. Also, Regpack can collect data from international event participants, which is essential for us as a global organization.
      Cons:
      We have received feedback from users that Regpack is challenging or confusing to use. An ineffective GUI causes this problem and will continue to do so until Regpack improves it. By updating the software to meet the standard set by more popular events platforms, Regpack will improve ease-of-use.

      Reasons for switching to Regpack

      Eventbrite did not provide the flexibility we needed, nor did it provide the international capabilities we needed.

      Vendor Response

      Great to hear, Matthew, that you and your team can get the data you need from clients and increase productivity for your global business! It's a pleasure working with you.

      Replied January 2022

      Read More

      MB

      Mark B.

      Verified reviewer

      Hospitality

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed January 2022

      Wildly useful, flexible and comprehensive registration tool!

      5

      All-in-all, extremely good. They make remote support work very well. The support team is both responsive and extremely knowledgeable of the product.

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      4
      Customer support
      5
      Functionality
      icon
      Pros:
      The flexibility of the registration form builder which met the needs of my most complicated programs.
      Cons:
      I would have LOVED if I could have integrated my existing payment platform rather than wait for and accept the rates of a new processor.

      Reasons for choosing Regpack

      I don't remember the names of the 10-15 products I sampled, but not one offered the flexibility of Regpack.

      Reasons for switching to Regpack

      Not one of these platform met all the needs of our registration processes.

      Vendor Response

      Mark - so great to hear that you're enjoying our support and we're able to tick the boxes of your needs in ways other software options could not. This is where Regpack is perfect for organizations with unique processes and specific needs. We cater to it all! I hope now that you're well into your registration season, you're appreciating the functionality of the integrated payments for easier reporting, and the automation for closing balances it provides so you can focus on your programs and we focus on bringing in revenue for you. We're always here if you need help!

      Replied March 2022

      Read More

      KG

      Kristin G.

      Verified reviewer

      Hospital & Health Care

      51-200 employees

      Used daily for less than 2 years

      Review source

      Reviewed January 2020

      Regpack Worked For Us

      5

      Overall, our experience was great and we would use Regpack in the future.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      We liked using Regpack for our events. It was easy to set up and you could clone events to make it even easier to set up the next one. You could manage multiple events at once. If I ever had a question, Regpack had FAQs to reference or I could submit my question and someone got back to me within 24-48 hours. The customer service was great!
      Cons:
      This may have been the plan that we were using, but we could only have one admin. This made the processes siloed when having to make updates to our forms.

      Reasons for choosing Regpack

      The pricing was right and Regpack offered what we needed.

      Vendor Response

      Kristin- so great to hear that you could manage all of your events in one place seamlessly. For the future, note that it's possible to add as many admins to your account as you need, including free assistant and view only admins to control permissions and access. We try to make it easy to ensure your team can work together efficiently and access the data they need!

      Replied January 2020

      Read More

      Showing 1 - 10 of 363 Reviews

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