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Josh P.
Advisor, 7 years
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Updated January 15, 2026
mHelpDesk vs ServiceTitan: Which is best for you?
Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Contact Management
5.0
Calendar Management
4.85
Mobile Access
4.47
See All
Job Tracking
4.89
Project Management
4.83
Real-time Scheduling
4.58
See All
Integrations
See All
See All
Pros / Cons
- Some features can streamline your daily tasks like scheduling, routing and invoicing, which are particularly beneficial for field service businesses or IT services.
- Some (very infrequent) issues felt as if they were blamed on the reporting branch before the key issue was resolved.
Read more
- ServiceTitan has significantly improved our business operations by streamlining scheduling, dispatching, invoicing, and reporting into one powerful platform.
- Then, when you onboard you realize there are large gaps in its capability especially around a showrooms and writing custom estimates.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.3/ 5in the comparison
4.1/ 5
Value for Money
3.9/ 5
3.9/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5in the comparison
4/ 5
Functionality
4/ 5
Highest performing feature
in the comparison
4.2/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
204 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
