Justt 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Justt

4.3

(7)

Pricing

Pricing available upon request

About Justt

Founded in 2020, Justt is the world's first smart chargeback solution that tailors each response and improves over time. Unlike template-based solutions, it uses AI-powered automation and domain expertise to generate dynamic arguments, customizing each response, no matter the volume or complexity. With a machine learning engine that's continuously running A/B tests in the background, Justt is the only chargeback solution that self-improves over time—helping merchants win more disputes effortlessly.

Justt Screenshots

Justt Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Justt Features

Popular features found in Financial Services
Billing & Invoicing
Financial Management
For Financial Institutions
Reporting/Analytics
Risk Management
Transaction Monitoring
More features of Justt
Activity Dashboard
Alerts/Notifications
API
Approval Process Control
Audit Trail
Business Process Automation
Case Management
Cash Management
Chargeback Tracking
Compliance Management
Credit Card Processing
Custom Fraud Rules
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Debit/Credit Card Processing
Dispute Management
Electronic Payments
Evidence Management
Financial Analysis
Financial Transaction Approval
Forecasting
Fraud Detection
Payment Fraud Prevention
Performance Management
Real-time Alerts
Real-Time Data
Real-Time Reporting
Response Management
Task Management
Third-Party Integrations
Transaction History
Workflow Management

Justt Integrations

Klarna

Adyen

Worldpay for Enterprise

Elavon

PayPal Commerce Platform

Mollie

See all 9 integrations

Justt User Reviews

Overall Rating

4.3

Ratings Breakdown

43%

14%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.3

Functionality

4.0

Have you used Justt and would like to share your experience with others?

Gytis T.

Verified reviewer

Internet

501-1000 employees

Used daily for less than 6 months

Reviewed July 2024

Recover chargeback losses with Justt

Overall, it's a great tool with affordable pricing which both reduces your manual workload while also bringing great results and helping you save lost revenue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From the start, we really liked the ease of setup with Justt. We were able to integrate most of our PSPs in a quick manner, with Justt's instructions leading us on the process. Once we were live, we started noticing how our manual workload was diminished due to Justt automatically handling our disputes and providing evidence where needed. The dashboard is not over-complicated and easy to use, providing key insights on our chargeback stats.

Cons:

The reporting could be slightly improved as we're missing some data points which would really help us understand our disputes better.

Vendor Response

Thank you for your detailed and positive review! We are thrilled that you found the setup process easy and that our integration instructions were helpful. It's excellent that Justt has significantly reduced your manual workload and provided valuable insights through our user-friendly dashboard. We appreciate your feedback regarding the reporting features. Your suggestions are invaluable, and we are continuously working on enhancements to meet our customers' needs better. Thank you for recognizing Justt's value and affordability. We are committed to helping you save lost revenue and achieve great results.

Replied July 2024

MARIA FERNANDA O.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Reviewed June 2024

Justt had helped my companny.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the dashboard ux and the fact that we only pay when the chargeback is won. Justt has helped my business improve the evidence provided to each payment gateway, giving us more chances to win chargebacks and not only that, but also helped our overall business perception since gateways don't usually take as a good merchant one that has many chargebacks.

Cons:

I don't like that some communications with the internal team take long to be answered, and at the end of the day I don't even get a clear answer on some topics. The timezone is a big deal in some occasions.

Reasons for choosing Justt

We chose Just for the pricing options of paying only if we win the chargeback and the dashboard that really helped us to have more visibility on business insights.

Vendor Response

Dear MARIA , Thank you for sharing your concerns. We apologize for any delays in communication and the lack of clear answers. We're working on improving our response times and ensuring clarity in our communications. Your feedback is important to us, and we are committed to making improvements

Replied June 2024

Marc J.

Verified reviewer

Financial Services

51-200 employees

Used weekly for less than 2 years

Reviewed July 2024

BM x Justt

Fair. Justt is helping us with the defense of our chargebacks. Some tool optimization is still needed to better reach the com[any's goal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The opportunity to automate the dispute process

Cons:

Their interface still needs optimization.

Vendor Response

Thank you for your feedback! We're thrilled to hear that Justt is helping with your chargeback defense and automating the dispute process. We're excited to inform you that our product has recently been upgraded. Yarden, your CS representative, will contact you shortly to guide you through our new and improved interface. Your insights are very valuable as we continue to enhance our tools.

Replied July 2024

Vivian M.

Verified reviewer

Consumer Services

10000+ employees

Used daily for less than 2 years

Reviewed July 2024

Top notch customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team has been very responsive to our requests and worked hard to meet our needs.

Cons:

Lead time for chances can be long at times due to the level of customization we require.

Vendor Response

Thank you for your positive feedback! We are delighted that our team has been responsive and dedicated to meeting your needs. We understand that lead times can sometimes be longer due to the high level of customization required. Please know that we are constantly working to improve our processes and reduce these times without compromising on the quality of our service. Your patience and understanding are greatly appreciated. Thank you for choosing us, and we look forward to continuing to serve you.

Replied July 2024

Paulius V.

Verified reviewer

Financial Services

11-50 employees

Used monthly for less than 12 months

Reviewed June 2024

Most innovative chargeback handling tool as a service

It was really great. The service and pricing appealed to us from the very beginning. The team was great in getting us set up, and resolving chargebacks currently works quite well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how transparent and targeted the pricing is. Easy to understand and evaluate Integration was quite easy and fast Customer support is quick and responsive

Cons:

There are no real Cons, but I would like them to also become and serve as chargeback experts as a service: offering how to improve product and transaction processing to prevent chargebacks, suggesting possible monitoring strategies based on the data, etc. Suggestions: Also, the timeline for chargeback resolution could be much better and include more descriptive and apparent timelines. Ability to upload additional documents as supporting documents in the dashboard would help.

Vendor Response

Thank you Paulius, for your feedback. We appreciate your suggestions on becoming chargeback experts and improving our resolution timelines. We're also considering adding document upload capabilities to the dashboard.

Replied June 2024

Elena E.

Verified reviewer

Gambling & Casinos

51-200 employees

Used weekly for more than 2 years

Reviewed July 2024

a must tool have

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The results is the main importance, but also the communication and efficiency with the team.

Cons:

there is nothing that I do not like within the period we are working together

Vendor Response

Thank you for your fantastic review! We are delighted to hear that you are pleased with the results, communication, and efficiency of our team. Your satisfaction is our top priority. We are thrilled to know that you have had a positive experience with us so far. If you ever have any suggestions or further needs, please feel free to reach out. Thank you for your continued trust in us!

Replied July 2024

Brian H.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 6 months

Reviewed July 2024

A great partner in revenue recovery!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Saves our internal team time by allowing Justt to manage the dispute handling for us.

Cons:

Setup and our initial onboarding was not the smoothest but we are back on track now.

Vendor Response

Thank you for your positive feedback and for highlighting our strengths in revenue recovery! We're thrilled to hear that Justt has been effective in saving your internal team time by managing dispute handling. We appreciate your understanding during the setup and initial onboarding phase. Your patience and collaboration have been instrumental in getting us back on track. We look forward to continuing our successful partnership and are always here to support you. If you have any further suggestions or need assistance, please don't hesitate to reach out.

Replied July 2024

Showing 1 - 7 of 7 Reviews