Club OS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Club OS

4.2

(192)

Pricing

Pricing available upon request

About Club OS

Club OS is a marketing automation and sales engagement solution, which helps businesses in the fitness industry streamline processes such as text messaging, email marketing, reporting and more. Supervisors can view follow-up reminders, notes, scripts and other details for each prospect on a unified platform.

Professionals can schedule classes or personal training sessions and send event reminders to customers via email and text messages. Club OS allows managers to create branded emails, analyze unsubscribe, click or open rates and set up custom follow-up schedules for prospects. Additionally, administrators can gain visibility into key performance indicators (KPIs) through reports.

Club OS integrates with several third-party systems such as MotionSoft, HubSpot and more. Pricing is available on request and support is extended via phone, documentation, email and other online measures.

Club OS Screenshots

Club OS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Club OS Features

Popular features found in Fitness
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Management
Communication Management
Customer Database
Employee Management
Marketing Automation
Online Booking
Payment Processing
Registration Management
More features of Club OS
Contract/License Management
Dues Management
Email Marketing
Event Management
Lead Generation
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Reminders
Self Check-In/Check-Out

Club OS Integrations

Referrizer

Club OS User Reviews

Overall Rating

4.2

Ratings Breakdown

40%

45%

11%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.2

Functionality

4.0

Jillian Z.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

ClubOS Review

ClubOS has made it overall more organized to reach out to potential new clients.

Ratings Breakdown

Ease of use

Previously 5

Customer support

Previously 4

Functionality

Previously 4

Pros:

ClubOS has made following up with potential new clients easier and much more organized than how my job previous did things.

Cons:

Some of the functions are not consistent, so teaching this software to colleagues can be lengthy and sometimes confusing for them.

Verified

Reviewer

Information Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

What best can you get for your GYM.

Ratings Breakdown

Ease of use

Functionality

Pros:

This is one of the best software that you can use in your gym for all your needs. We can send campaigns, emails, and SMS and manage all types of stuff related to the GYM. I am working on this software for the last 3 years.

Cons:

I don't see any as we are working hard to make it best software

Thomas T.

Health, Wellness and Fitness

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Club Standards

Exceptional. However, there has been multiple times the system has crashed during prime-time hours or on closeout days!

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 3

Functionality

Previously 3

Pros:

I enjoy the ease of use! Constant updates to improve functionality and utilization! Great club system to keep track of guest and manager my book of business!

Cons:

There is no mobile version. I'm not always at my desk, in actuality, I'm 90% away from my desk. Being able to pull up systems on a mobile app would be beneficial!

Lance J.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed December 2017

Great easy to use scheduling and billing software for out gym.

A very easy to use scheduling and billing software for working with clients. Ease of scheduling and looking at what is scheduled.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The schedule syncs up seamlessly with my google calendar. Very convenient to mesh all my calendars into one system. Easy to use and navigate. Straight forward with how it presents sessions. Lets you know if your clients are over their amount to use.

Cons:

Made it a little more tedious to collect clients payment information. Getting very specific with what needs to be input.

Tony V.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2018

Manage your training schedule with ease!

Recommend for any fitness company looking to keep their PT sessions in check.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has alerts to remind you when an item is coming up or is due. Another great thing is that the billing portion comes in handy when you're not sure how many PT sessions the client has.

Cons:

That the web version worked better than the app version.

Verified

Reviewer

Financial Services

Used daily for less than 12 months

Review source

Reviewed March 2018

Great for large client management, appointments and prospective member data storage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The scheduler is phenomenal and updates almost instantly when adding clients. Searching is prompt. Lead transferring is an awesome tool and administrative restrictions make this an awesome software to track new hires functions.

Cons:

Tech support is slow to respond. Frequent updates and downtimes, during business primetime. A member recognition would be great. For example, if i upload a lead; Name, phone, email etc. When they come in and sign-in on our kiosk, if they change or add anything (middle name) it throws off statistics. It would be nice for the system to recognize at least two bits of information and ask if they are the same person.

Verified

Reviewer

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2017

Compared to a few other similar programs, Club OS if the best platform we've used at the gym.

Follow up with new leads and successful, high conversion percentage because of that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Very simple and straight forward, yet effective in tracking prospects/leads/members. Excellent customer service!

Cons:

The ability to create duplicate accounts for the same person and KPIs/top ten data is not always accurate.

Cassie B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2017

Easy to use, user friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, easy to contact leads, the software is user friendly as well. I enjoy being able to text and email from the software versus using other devices. Overall makes things organized and easy to find.

Cons:

I cannot contact people who are in the system with other studios. Also their has been some glitches with our leads not automatically getting put into the system.

Mark C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for free trial

Review source

Reviewed February 2020

Good

Overall satisfied and wished we could have kept it working for longer. I would encourage anyone using mindbody to consider this as the integration is seamless.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The options were great, they had most of all we needed to attempt to engage with customers and hopefully keep them coming back. The ability to reach out and send marketing campaigns was very useful. Alot of the automation saved time and the addition of referral was something not seen in other software.

Cons:

The mindbody integration was something that was problematic for us. We weren't using mind body and had a software that really working for our small business and didn't want to use mindbody. If this worked as well without it at the time we may have been able to use this software longer.

Vladyslav B.

Verified reviewer

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed July 2018

Used it on iPad, worked great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many useful features that make life easier. Everything can be automated and you don't have to worry about remembering things to do. Heard a lot of good things about it.

Cons:

Didn't get to use all of the features. Don't use anymore. Can be a little slow sometimes and crashed on me a few times

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