Gymdesk 2026: Benefits, Features & Pricing

When we first started implementing Gymdesk, we took advantage of the ability to ask questions via a Zoom consultation, which answered many of our initial questions regarding set-up and integration. After two months up and running our school, it has proven to be well worth the investment! We have had an excellent experience thus far and anticipate continuing to enjoy this interface for years to come!

We first started using Gym Desk at the end of 2024. In January 2025, we fully switched from a previous CRM (Zen Planner) to using Gym Desk full-time for managing our martial arts school of ~350 members. By every account, we switched to Gym Desk at precisely the worst time. The company has changed in all the wrong ways (acquired by private equity), causing both gym [sensitive content hidden] and members to suffer from this transition. If you are looking for a basic CRM that can process automated monthly payments, Gym Desk is a suitable option. If you require any additional functionality, such as using a schedule, booking, attendance, private lessons, financial reporting, etc. I'd avoid this platform. It just cannot keep up with tasks beyond member sign-up and automated billing. The quality of customer service has declined so fast, even in the short time we've been clients. You will wait a week for a reply that doesn't even solve a problem or answer a question.

GymDesk is overall a really simple software and offers a lot of potential to be one of the better ones out there. I've used a lot of different gym CRMs, and no software has ever offered everything I needed; GymDesk is in the top 5. I think the best feature of the system is the member management, specifically because we have multiple age groups, programs, and rankings. We can customize all sorts of rank and program requirements and associate those to belt testing and grading, etc. There are apparently updates on the way to improve their event management side, allowing for variant pricing options. Until then, the only option is to make every event free, and then charge appropriately in the POS, but then the rosters are not connected. The Growth charts are a nice touch but the details are not adjustable and running custom reports is not really a function, despite being told you can filter lists...not enough. Lead management gets the job done, and the automation section has a lot of potential but is limited in scope. I really want to like this software and I've been patient for updates to improve the little things but it tends to be almost great at a lot of things, yet not great enough at most.

Gymdesk is by far the best fitness gym software and have set the bar high. Their customer support is fantastic. Highly recommend!

Excellent! I have used multiple platforms over the years, and NONE were as simple and straightforward as Gymdesk!

We just opened our academy, had a lot going on especially moving our lives interstate. Gymdesk was recommended by a few other gyms when I was tossing up different softwares. I researched it, and I loved the features. It's straight forward and super easy to use. Makes my admin life a whole lot simpler

Great easy to navigate. Also to set up works great with my website

Changing from glofox to gym desk was the best decision ever for my gym i would recommend gymdesk to anyone

9/10 love everything about the software, it’s helping us grow rapidly!