Gymdesk vs WellnessLiving: Which is best for you?

When we first started implementing Gymdesk, we took advantage of the ability to ask questions via a Zoom consultation, which answered many of our initial questions regarding set-up and integration.

The company has changed in all the wrong ways (acquired by private equity), causing both gym [sensitive content hidden] and members to suffer from this transition. If you are looking for a basic CRM that can process automated monthly payments, Gym Desk is a suitable option. If you require any additional functionality, such as using a schedule, booking, attendance, private lessons, financial reporting, etc.

Their cloud-based app makes everything feel effortless—from appointment scheduling to reminders and class bookings. Whether you run a gym, spa, or salon, the platform keeps everything organized and professional without the stress.

In the past I could get someone by phone which is helpful for complex situations, but now they try to route you to AI assistance, and promise to call you back… I have now been waiting 4 days for a call back. And I can’t even use the AI system to get assistance on another issue because it just keeps taking responses… but not responding.