Xplor Triib 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Xplor Triib

3.7

(34)

Pricing

Starting at $129.00 per month

About Xplor Triib

Triib is a cloud-based gym management solution that offers attendance tracking, automatic billing, performance tracking, class calendars, membership management and event management.

Triib provides an analytics dashboard that helps users to keep track of active memberships, check-ins, failed payments and daily revenue. The solution also provides a prospects management feature that allows fitness club managers to categorize leads and configure automatic follow-up messages for prospective members.

Triib allows gym members to set up nutrition challenges, fitness challenges and daily tasks, as well as track results. Performance management let members track fitness progress with the help of daily workouts and personal training sessions. Additionally, the solution integrates class calendars, upcoming events and member blogs with existing gym websites.

Triib provides services on a monthly subscription basis. It also offers mobile apps for iOS and Android users and provides support via e-mail, phone and through an online help center.

Xplor Triib Screenshots

Xplor Triib Pricing and Plans

Starting price: $129.00 per month

Free Trial

Free Version

Basic

$129.00

flat rate, per month

No plan information available

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Xplor Triib Features

Popular features found in Fitness
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Management
Communication Management
Customer Database
Employee Management
Marketing Automation
Online Booking
Payment Processing
Registration Management
More features of Xplor Triib
Activity Dashboard
Appointment Management
Attendance Management
Automated Scheduling
Class Scheduling
Contract/License Management
Electronic Payments
Email Marketing
Event Calendar
Event Management
Inventory Management
Member Accounts
Member Portal
Membership Management
Mobile Access
Online Registration
Point of Sale (POS)
Self Check-In/Check-Out
Staff Management
Team Management
Visitor Management
Wait List Management
Website Integration
Website Management

Xplor Triib Integrations

Stripe

Mailchimp

Xplor Triib User Reviews

Overall Rating

3.7

Ratings Breakdown

44%

21%

15%

Secondary Ratings

Ease of Use

3.7

Value for money

3.9

Customer support

3.9

Functionality

3.7

Sam J.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2017

Good enough, needs refinement

Helping me track more WODs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its super easy to turn on and see the daily WOD. Its fun to track scores with other gym members. Its free to users at a gym. It does enough to be useful.

Cons:

Its hard to switch between days to get different WODs. It would be nice to just swipe left or right to get to the next day.

Eric M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Made the switch!

I have used the Triib platform to manage every aspect of our gym since we opened in 2014 and it's been phenomenal!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Xplor Triib user interface is smooth and easy to use.

Cons:

The app can be slow at times but a quick relaunch usually remedies it!

Jason b.

Verified reviewer

Sports

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2020

Junk software built with duct tape and hope

implementation was difficult. customer service gets defensive. Their documentation is out of date.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. It used to be a cheap option until they increased the price by 30% with no new features or improvements to make up for it.

Cons:

Nearly everything is awful: - the design is confusing. Similar functionality that you would need together are placed in separate parts of the app. - error messages are often, and confusing. - basic functionality is still missing. - they're more concerned with building new features than improving old ones - you can't update the price on a membership plan - if you need to change your rates, you need to create entirely new membership plans, and then manually go into each member to update it. It's an enormous pain. - their mailchimp integration verges on being dangerous - it's wiped tags from my contacts, unsubscribed hundreds of people. - people can't use the same email address if they were at another gym that used triib at some point The list goes on. these folks don't know how to make software and they haven't tried to learn.

Todd F.

Used daily for more than 2 years

Review source

Reviewed March 2018

Solid. Features such as the Open Challenge are amazing, members love them! Coaches corner too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's all in one. Having everything that we need altogether for our members is a huge bonus in my opinion. Automated billing, programming, the RSVP for class system, are all used. Obviously, reports are great for tracking attendances as well. We've recently begun relying more on the messaging system - being in the Northeast with weather being unpredictable and many older members not on Facebook or social media, the text and email feature has been a time saver with last minute communications.

Cons:

There have been bugs and hiccups along the way but I don't imagine a service exists that doesn't. Service tickets have fallen through the cracks once or twice but nothing I would be hesitant about.

Vendor Response

Thanks for your kind words and great feedback, Todd. Everything we build is for you guys so happy to hear the Online Challenges tool has been such a hit! While bugs are definitely our arch-enemy, we now have rolling system updates with increasing regularity. This means in 2018 the platform is experiencing some big updates to ensure the platform is always humming for you and your team!

Replied March 2018

Jarrod D.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

Great value and a great product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The performance tracking piece of Triib is great, and when you couple it with the back of the house reporting that Triib has available, it is a great product to manage your boutique gym!

Cons:

There are some additional reporting features that would be beneficial for business owners. The software development team appears to be doing a great job of prioritizing and developing features that are the most beneficial for the most gyms.

Reasons for choosing Xplor Triib

Pricing and features

Reasons for switching to Xplor Triib

Lack of features

Brian L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Been on Triib for over 3 three years now

Customer service is prompt Product has not improved much over the years for my uses Once you are on, it is really difficult to switch because of all the set up

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of billing the memberships, building new products or services is easy. Downloading the reports have been helpful in analyzing the business.

Cons:

The store works, but is a lot of clicks to get around. I would like to be able to stay on the store, keep the last product up, and the ability to bill multiple members for the same product at one time.

Reasons for choosing Xplor Triib

It was already running when we bought the business

KYLIE T.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Love this Software

Members and coaches find the software very user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the ease of navigation. It's very simple to get to where you're going, even if you've never tried to access certain things.

Cons:

My only issue was when ordering something, I was given a code for 50% off and it added it instead of took it away.

Rose T.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Still deciding

Ratings Breakdown

Ease of use

Functionality

Pros:

Seems more all in one. Hopefully will become more practical.

Cons:

The update took away the check marks by clients name to denote reconciled.

Karen E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Highly Recommend for CF gym owners

Overall, good experience with system doing what I need it to do for my gym business. I would highly recommend to other gym owners looking for recurrent billing and member tracking

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great features for gym owner. Good for recurrent billing and member tracking

Cons:

learning curve to be proficient with features.

Reasons for choosing Xplor Triib

chose Triib when it CFNE was using system when it was Box HQ. Much better customer service since taken over by Triib.

Andrea W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

Exactly what we needed!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The kiosk and the app make our lives as admins much easier. Having a website that we can customize that is also very professional. I love that we can set it up for our staff to be able to add members and handle their financial info.

Cons:

I wish we had notifications, for both us and members, when their membership package is about to expire.

Reasons for switching to Xplor Triib

Zen was hard to use. Their member app was outdated. And their kiosk failed us multiple times. We had a month where it gave away everything for free and said that it was paid.

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