RouteManager 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RouteManager

4.3

(82)

Pricing

Starting at $54.00 per month

About RouteManager

WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests, adjust schedules/routes as needed, confirm driver ETAs and more.

Users can build optimal routes as well as utilize features like drag-and-drop, best-fit for assigning last minute orders and alerts on violations.

Route Manager allows drivers to sync updates back to the office via the mobile app. They can receive routes, capture proof of delivery, check in and out of stops and mark orders as reschedule or skipped. In addition, planners can track drivers and maintain full visibility when GPS tracking is activated.

RouteManager Screenshots

RouteManager Pricing and Plans

Starting price: $54.00 per month

Free Trial

Free Version

RouteManager

$54.00

per month

Plan includes:

Route Optimization
Driver Mobile App
Order Import
Simulations

RouteManager360

$54.00

per month

Plan includes:

Route Optimization
Driver Mobile App
Order Import
Simulations
Route Performance Dashboard
Barcode Scanning
Event Tracking
Proof of Job Completion
Customer Notifications
Virtual Tracking

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RouteManager Features

Popular features found in Fleet Management
Employee Management
Fuel Management
Geographic Maps
Incident Reporting
Inspection Management
Maintenance Management
Mileage Tracking
Route Optimization
VIN Lookup
Work Order Management
More features of RouteManager
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Automated Scheduling
Barcode Recognition
Barcode/Ticket Scanning
Communication Management
Data Import/Export
Delivery Tracking
Dispatch Management
Drag & Drop
Driver ETA
Driver Management
Electronic Signature
Fleet Management
For Courier Services
For Restaurants
Geofencing
Geolocation
GPS
Historical Reporting
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Alerts
Mobile Signature Capture
Monitoring
Order Entry
Order Management
Order Tracking
Performance Metrics
Progress Tracking
Proof of Delivery
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Route History
Route Management
Routing
Scheduling
Search/Filter
SMS Messaging
Status Tracking
Surveys & Feedback
Task Scheduling
Third-Party Integrations
Transportation Management

RouteManager Integrations

Zapier

Geotab

Azuga Fleet

Linxup

Verizon Connect

RouteManager User Reviews

Overall Rating

4.3

Ratings Breakdown

62%

23%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

4.4

Functionality

3.9

Carmen D.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Great routing tool

Overall, very pleased with WorkWave

Ratings Breakdown

Ease of use

Functionality

Pros:

GPS tracking and the ability for our customers to acknowledge delivery using the app.

Cons:

We had to play around with the features to find out what works best for us. Also, we have to input a lot of information but that is to be expected I suppose

Logan B.

Verified reviewer

Events Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

RouteManager saves us time and money

Overall we have had a great experience. The customer service is quick and easy to work with. The features of the product are great and they have worked with us on some added features that have helped us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love a lot of things about RouteManager. It saves us a lot of time and money when planning routes. Our customers love that they stay informed with each step of the process as well.

Cons:

Our biggest struggle is the limitation on the notification. We would like to include the hotwords "Order Type" when sending notifications to depict whether it is a drop off or pickup that is being referenced.

Reasons for switching to RouteManager

Features they were lacking with that we could not operate without.

Vendor Response

Hello and thank you for your review of RouteManager. We have taken note of your suggestions and appreciate being your valued partner! -WorkWave

Replied August 2024

Johannes N.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed March 2025

Stay away, there is better options

Not helpful, almost fraud cos they lost most of the clients. Finally we left it after 10 years of bad support, high cost and old solutions that we find better and with a lower cost in other platforms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. It was a good platform 5-10 years ago, not improving, with todays standard its very exensive and bad service, I´v benn working with route mng for 8 years.

Cons:

Customer service not helping, low skills, just want to charge you

Vendor Response

Thank you for your feedback of RouteManager - we have noted your comments as we work to be a strong partner to our customers. -WorkWave

Replied March 2025

Pamela S.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Good product for managing your fleet

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, planning routes for your business. Can easily re-route trucks to get certain stops first. Lots of options to improve performance

Cons:

Would like to be able to select groups of stops to switch to a different truck with the balloon feature but Workwave does not do that

Reasons for switching to RouteManager

The [sensitive content hidden] of the company did not like the features of Viamente route planner

Vendor Response

Hello and thank you for your review of RouteManager. We have taken note of all suggestions and are happy you are finding success with our product! -WorkWave

Replied August 2024

Mauricio R.

Verified reviewer

Business Supplies and Equipment

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

WWRM is a great job tool!

It's been a great year using this tool daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy is to import and export information with Work Wave Route manager. Assigning routes is pretty easy with WorkWave Route Manager.

Cons:

Honestly, I would like to know with more details about how his system calculate cost and would love to have a better real time location of my drivers.

Vendor Response

Hello and thank you for your review of RouteManager. We are so thankful you are finding success with our product. -WorkWave

Replied August 2024

Michael A.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Disappointing software

Frustrating and disappointing with no improvements in sight.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The only thing I think works well is the notification. It will send a notification whenever a setting is violated.

Cons:

Everything. There is no dashboard so there's no way to get an overall view of the driving behavior. The vehicle trackers don't let you save identification information like vehicle VIN number, license plate, drivers name. There is only one description field so if a driver switches vehicles and someone forgets to update the name on it it's nearly impossible to tie the device back to the vehicle. The default breadcrumb color is white and the map it's imposed against is mostly white so you can't see the breadcrumb on the map. You can't setup scheduled emails to push driver behavior reports to you on a regular basis and since there's also no dashboard you're constantly having to pull reports and make sense of the Excel data it exports. Reports are limited to a certain number of days data you can pull. The features and user experience is NOT intuitive. The only reason I've continued to use this product is because we have the device wired directly into our vehicles and cost to uninstall them and install a different brand just isn't worth it. This feels like a piece of software designed in the 90's and forgotten about by Workwave.

Reasons for choosing RouteManager

It integrated with our CRM system. Not worth the integration.

Reasons for switching to RouteManager

Workwave GPS was supposed to integrate with our system.

Ashley L.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Yurek Pharmacy

Overall, I have really enjoyed this routing system and my rep is always easy to get a hold of, very knowledgeable and alwasy willing to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is simple to use and you can see your drivers and orders in real time.

Cons:

I do not like that it does not indicate orders that have a time sensitivity attached to them.

Vendor Response

Thank you for your review of RouteManager. We have taken note of your comments and encourage you to contact support should you want to discuss your specific questions or concerns: (800) 762-0301. Thank you!- WorkWave

Replied July 2024

Leshawn P.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

Route Manager Review

It's been pretty decent overall. The hardest challenge I faced was getting the my co-workers to adapt to the new process and new software. The tool generally functions well and we do not have any major complaints that would prevent us moving forward and continuing to use the tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the onboarding process is very hands on. They definitely make sure that you understand how the tool operates, how to setup your instance, etc.

Cons:

I don't like the fact that you have to contact support to create territories, add drivers, and adjust your vehicle limit. It's very annoying and it's inefficient for a fast moving business. I also dislike the reporting and email functionality. The reporting is very limited, doesn't include any sort of automated emails and the export you do get isn't very clear to a lot of users. The email notifications also aren't customizable as far as the scheduling goes. The mobile app also only shows you a limited amount of days forward.

Vendor Response

Thank you for taking the time to review RouteManager. We aim to be the best partner for your company and have passed along all of your comments. We encourage you to contact your team and/or support at (800) 762-0301 for any specific questions. -WorkWave

Replied July 2024

Michaelle S.

Verified reviewer

Media Production

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Work Wave Review

I enjoy working with the support number, they are always helpful and prompt. I feel [sensitive content hidden] my account rep is fabulous A joy to work with, although once I used Work Waves more often I had less interaction with anyone because I became self sufficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once learned the ease of the system is what's keep me using the software.

Cons:

I like to figure things out on my own, sometimes with Work Waves there are things they can see, that i can't see and I am unable to resolve the situation on my own.

Vendor Response

Hello and thank you for your review of RouteManager. We are so thankful you are finding success with our product. -WorkWave

Replied August 2024

Mark J.

Verified reviewer

Program Development

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

WorkWave Route Manager Needs More Features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Real time tracking and capturing of data.

Cons:

There are limitations in customizing certain features to suit our specific needs. For example, the ability to tailor reports or dashboards to our unique requirements is somewhat restricted. The mobile app occasionally experiences performance issues, such as slow loading times or glitches, which can disrupt field operations and lead to inefficiencies. When the internet connection is unstable or unavailable, the system's functionality is significantly reduced. Improved offline capabilities would be beneficial for field teams working in remote areas.

Vendor Response

Thank you for your review and feedback of RouteManager. We have passed along your comments to the team. We encourage you to contact support at (800) 762-0301 for any urgent needs or concerns. Thank you!

Replied July 2024

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