Crewhu 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Crewhu is right for your organization?

Our Employee Recognition Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Crewhu

4.9

(98)

Pricing

Starting at $99.00 per month

About Crewhu

Crewhu is a customer feedback and employee recognition software designed to help businesses improve online reputation and gamify various metrics. Key features include activity tracking, negative feedback management, performance metrics, peer-to-peer recognition and goal setting/tracking.

Teams using Crewhu can collect transactional feedback daily, receive notifications about customer feedback and send automated relational surveys to clients to optimize customer satisfaction. The application enables managers to choose metrics that align with their organization's goals, create gamification programs and launch contests to improve employee engagement. Additionally, it allows employees to recognize team members, set up automated company anniversary and birthday badges and facilitate collaboration and communication using various core value badges.

Crewhu offers a personalized store, which lets organizations reward their employees with prizes, gain insights into the number of bucks rewarded via a dashboard and redeem prizes from any devices using accumulated points. It is available on monthly as well as annual subscriptions and support is extended via FAQs, phone and inquiry form.

Crewhu Screenshots

Crewhu Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Crewhu Features

Popular features found in Employee Recognition
Awards Management
Chat/Messaging
Goal Management
Leaderboards
Manager-to-Employee Recognition
Nominations
Peer-to-Peer Recognition
Reporting/Analytics
Rewards Catalog
More features of Crewhu
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Badge Management
Benchmarking
Communication Management
Contest Management
Customizable Branding
Customizable Reports
Dashboard
Employee Engagement
Employee Recognition
Employee Reward Programs
Engagement Tracking
Feedback Management
For Sales Teams/Organizations
Gamification
Goal Setting/Tracking
Multi-Channel Data Collection
Negative Feedback Management
Performance Management
Performance Metrics
Real-Time Analytics
Real-Time Notifications
Recognition Tracking
Reporting & Statistics
Rewards Management
Social Recognition
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Visual Analytics

Crewhu User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

12%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.7

Godwin M.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Enhances a Productive and Interesting Workplace.

With the tool we were able to solve the problem of not having motivated staffs. With the staff motivated we are able to scale up our productivity significantly.

Ratings Breakdown

Ease of use

Functionality

Pros:

The best features with the tool is the survey, employee engagement , and reward. With the tool we are able to award the best performing employees with incentives and recognition. We are able to create a productive workplace where the staffs feels motivated.

Cons:

No feature of the tool that i have found not to be fun to use. The tool is equally easy to ise and highly customizable.

Kelly S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

CrewHu is motivational and gives us quality feedback

CrewHu has a wonderful team - anytime we have asked for help on how to set up contests, gamification, and so on, they have always been available and ready to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I absolutely love the ability to create customized contests to emphasize different aspects of the overall CSAT experience - whether it is to emphasize getting more comments from from the clients, more positive reviews or to simply get the most reviews!! We can also customize the motivations - hours of free PTO, gift cards, and levels of rewards for 1st, 2nd, 3rd place and points earned can carry over, be saved up to "purchase" Team gear and whatever else we as a team decide we want to offer.

Cons:

At first it was difficult to think of things that may motivate our team, but then we took it straight to the folks who would be asking for those surveys to be filled out! They are the ones who gave us great ideas.

Reasons for switching to Crewhu

CrewHu offers incentives, allows our staff to add their personal photo, allows end users to customize feedback very quickly with the check boxes for "accuracy, rapid response, etc." With the previous survey response software - we often received negative reviews/frowns b/c the directions were unclear to the users if the tech did not explain to the user before hanging up the phone that they would receive the survey - the end users misunderstood the Red to mean "Get back with me quickly" or "My issue is not resolved - contact me immediately" - not as "my issue was unresolved and the service was poor quality." (We always call when we receive the negative reviews.)

Laura B.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed March 2021

user review

aligning to company goals

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

aligning success within a team or org to your overall company goals setting monthly contests to keep employees engaged

Cons:

the mobile app and home page of the website glitches in giving badges - as I'm typing description it auto-reloads and loses all the content, user, badge selected and points

Ashley W.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

CrewHu helped develop and shape company culture

The CrewHu Team is exceptional. [SENSITIVE CONTENT HIDDEN] and his employees truly care about helping their clients grow. CrewHu is constantly finding a way to improve their product so that we can truly gauge our Partner's view on our service. Additionally, the CrewHu Team is always willing to help us find new ways to promote Employee Engagement. As a Service Manager, I appreciate their willingness and dedication to having my team be the best they can be. CrewHu has really become part of our culture and I cannot imagine our Help Desk with out it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that this product has helped shape our and bring to light the MySherpa culture. We are able to celebrate the successes of our employees while incorporating the feedback of our Partners. It is completely customizable to offer an experience to our Partners; we are able to receive feedback about our core values to help us deteremine if we are meeting internal and external expectations of service.

Cons:

No, CrewHu always finds a new way to bring features and provide us with different ways to engaged our Partners and employees.

Reasons for choosing Crewhu

CrewHu was a one stop shop for us to receive feedback from our Partners along with celebrating our employees. The values of CrewHu directly align with the values of our company; there was no other company that offered the bad ass experience we were looking for!

Mark R.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

A great tool to add a competitive streak to your client feedback!

Overall the experience has been very positive, our techs like it, it was easy to roll out, some of the earlier issues we had have been addressed with new features added in updates over time. We love the product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is fairly straightforward to use and was a real game changer for us. Our old system had no way to actually reward our techs, it just recorded the client feedback. CrewHu allowed us to make it fun and challenging for the guys, even after a few years of use they still like the competitive aspect to see who is going to win the contests this week.

Cons:

We would like to see more flexibility and features added around the Contests, as that is the part our techs engage with most.

Reasons for switching to Crewhu

To allow us to reward our engineers for the great feedback.

Cynthia B.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Easiest way to know you are doing your job!

This survey software is great! We can receive feedback from our clients as well as reward our fellow teammates. We use this to reward our staff for taking care of our clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a quick one question survey for our clients which makes us get a good turn out on responses. I love that I can check weekly to see what our responses were and where we stand for the week on CSAT

Cons:

Sometimes the icons will stop working in our survey, but support is quick to get it fixed and usually within the hour.

Reasons for switching to Crewhu

We wanted something consistent and something that we could customize

David K.

Verified reviewer

Program Development

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

An Amazing Product That Motivates Your Team To Hit Their KPIs & Helps Them Have Fun Doing It!

Overall I would recommend Crewhu to any organization that is trying to find a great way to both motivate their team but also drive them to hit their KPIs and individual goals. You can see and track a measurable impact on your KPIs from before to after using Crewhu. There are very few products where when you implement it you can see a direct lift in results.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CrewHu has been a game-changer for our sales reps. It helped us to both get them to focus on many of the KPIs we needed them to focus on such as Dials and Right Party Contacts which are the activities that would help drive appointments and opportunities for our clients. CrewHu allows us to easily communicate which KPIs are important but then use CrewHu bucks and contests to motivate the team to hit these KPIS. It also makes cold calling and prospecting fun for our team!

Cons:

There really isn't much not to like. We didn't have a good way to facilitate these contests prior to CrewHu so it has saved us a lot of admin time but also made it so we could run more contests and was much easier to keep the team engaged through the platform.

jaque m.

Verified reviewer

Research

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Reward the Best Performing Employee

Ratings Breakdown

Ease of use

Functionality

Pros:

To have a productive workplace, you need to reward the best performing employee. With the tool you are able to reward and recognise the employee who have done well across different departments. Since the introduction of the tool we have had a motivated team and encouraged internal competation. In turns the staffs are productive and we are able to hit our targets.

Cons:

It offered the best and motivated employee to work more.

Cecilia M.

Verified reviewer

Research

201-500 employees

Used daily for less than 2 years

Review source

Reviewed October 2023

Get Your Employees the Best Internal Experience

We were using the tool for employee recognition and awarding the best performing employee. It delivers results.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With the ease of use and implementation, the tool gives you the best in managing engagement with employees. It allows you to create a health competition among staff through recognition, rewards and giving incentivesto the best performing employees.

Cons:

It's offer exceptional experience in handling and making employee happy. No challenge experienced for all my usage.

Martin R.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed March 2021

Two pronged approach to team motivation.

I am impressed by how well it drives good behavior and how simple the mechanism is to award points and to cash them in. Nothing about it is onerous to use. It's a simple concept, with a simple interface that pushes some complex psychological buttons to great affect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

By offering customers and colleagues to offer kudos, you make each team member accountable for their every interaction. Constant and (the next best thing to) real-time feedback is a great incentive. Getting good ratings feels good and boosts morale. On the rare occasion that a team member gets a poor rating, it is an incentive to reevaluate and course correct and leads to better effort the next time. Also, the prizes are a tangible realization of a team member's positive ratings. Tangible recognitions is nice too. You don't need to offer new cars and international vacations. The level of the prize is less the point. The point is that they get something they can see and touch that is a direct result of good work.

Cons:

In my position, I am out of the running for many of the contests, and much of the awards of ratings. I still collect a bit here and there, but the customer-facing teams obviously have more opportunity to gain ratings/points.

Showing 1 - 10 of 98 Reviews

See All Reviews